Cash America Pawn

I was amazed at how clean this place is. For a pawn shop they keep things professional and the service was great. They have a variety of products. Game consoles, kitchen appliances, recording gear, cameras, instruments, jewelry. Just ask anyone for help, but they’re more likely to ask you first! They also have a great 7 day return policy no questions ask. So in case your product doesn’t work you can take it back. Just make sure you don’t destroy or mess it up in between.

Always on the hunt for a good deal, I like to come in and see what I can get on the cheap. I have purchased items as varied as a computer and a drill here!
Be prepared to wait. The line is slow and they will take people paying on their loans first, regardless of your place in line. Once you finally get to talk to someone about the item you want they are friendly. However then you have to wait for them to retire the item, the power cord, the case, and answer the phone. There are endless interruptions, but such is the thrifting life.
You finally buy what you want and get the longest receipt ever – CVS length! You get 7 days to return. Day 1 is the day of purchase and you can only return it to the place of purchase. You can not return to another location. This never bothered me until I attempted to return something. I went when they opened and they unlocked the door 5 minutes late. The return receipt had no specific information. The return receipt just said REFUND with no code or other details. This became a problem when 7 days later I had not gotten my money back.
I called to speak with the manger who was busy. I was then told because I couldn’t give them any information, I would have to come in. Ugh. I called my bank to file a dispute and got my money back within 24 hours. The bank clerk said they have had issues with this chain in the past.
Essentially you can get a good deal. You could even try and haggle with them a little bit. However, be sure about what you buy because getting a refund is time consuming.

I was cleaning out my apartment and had some jewelry I knew had value. After reading all the great reviews here, I called Cash America, spoke to Madeline, who told me how it all worked. I was very impressed with how well organized, clean, and professional the store was. Madeline was amazing– she explained the process behind the value of what I was pawning and made me feel very comfortable with wanting to come back with more… which I did the next day. Also, a big shout out to Rogelio who was very nice. The service here is exceptional. If you are looking to sell (or buy), I highly recommend this location of Cash America!

I had a lot of old electronics sitting in the back of my car cause I’m too cheap to pay for a storage unit, but wasn’t quite ready yet to part with my possessions.
After reading my friends Unilocal review I decided to check this place out. I went Saturday morning and there wasn’t a line, store was clean, and Rojelio (sp) quickly access my items. Now they just don’t take anything. You have to have your items in working condition. I came Ill prepared, but he gave me tips on what to do to fix my items and he’d take them off my hands then. I’m going to search for the remote and cord for my tv monitor I know I have somewhere and take it back up there In the near future. Hopefully I can make a little cash. :)

First of all, ED IS THE MAN UP THERE!
Cleaning out an old storage unit and just cleaning up around the house, I found a bunch of electronics that I had no use for. I didn’t even know if or how some of them worked. But I figured before tossing them away, why not see if I can some cash for it? And Ed was the man. He let me know what I can get there, what’s best to sell on eBay, etc and never felt like I was being rushed or anything. Even with the long wait to get to «the man», he offered me 2 DVDs on the house. Even tried to sell me a ring and if I was a ring wearer, I almost went for it LOL.
For anyone looking for 2^nd hand things, they’ve got some real good prices. But the honest evaluations, you really appreciate.

I had quite a surplus of electronic stuff I had no use for and didn’t want to hassle with the scammers and oddballs on Craigslist so I took a bunch of stuff here. Assistant manger «Ed» is courteous, attentive, quite knowledgeable and gave me honest evaluations about what stuff would be better sold on eBay, Craigslist or elsewhere. And in the end gave me extremely fair and reasonable value for the stuff I brought in. It’s a clean, well laid out store in a nice neighborhood with ample street parking. Most importantly, they made every customer in the store feel valued and appreciated.

I would like to thank all the people who left me such great reviews! It’s too bad Unilocal decided to take off 8 reviews (all 5 stars) by some awesome customers, some who felt the need to create a Unilocal account for the first time simply because they were given an experience which they wanted to share and make others aware. I was wondering why they were taken down to currently non recommended reviews, and it seems that Unilocal considers these reviews unhelpful rants or raves but I say,“You be the judge”. I have to admit that with Unilocal,our business has grown greatly in the last few months so I must thank you as well! See you soon my Unilocalers…(I’m now managing the Cash America on 48^th and Kedzie so feel free to stop by and let us prove to you that the 5 star ratings are exactly what we strive for)

Ed is a great assistant manager! Always helpful and completely informative, highly recommend this shop and its service.

I love this pawn shop Eduardo is the best they have a guitar selection that rules. I have stopped by at least 20 times and found great deals there. Dont forget ask for ed knowledgeable and helpful my favorite spot. Natty

How does a pawn shop have a 5 star rating? Because it’s a damn good pawn shop. That’s why!
Nobody likes going to a pawn shop but when I need money bad, at least I can count on ED and his staff to do me right.
Cash America in general is my go to shop and I have used many in several states and have had very few problems but this location by far is the best one I’ve used.
I think the picture above is the wrong store. This location is in an older building but it’s a very nice, clean, well stocked shop that goes well with the vintage neighborhood.
As long as you’re not asking for an unrealistic price for your stuff, this store is very fair and will get you as much as they can. Thanks!

Best Pawn Shop in the city hands down! Ed and Rogelio are spectacular! They give you great deals on merchandise and if you have something that you need to get rid of they will give you the top dollar. Don’t waste your time going anywhere else. They know you when you walk in and you always leave feeling better than when you came through the door.

This was one of the nicest most immaculate pawn shops I’ve ever visited. The moment my girlfriend and I walked in we quickly noticed how everything was neatly displayed, making it far easier to check out and enjoy. Then the experience got even greater when we were greeted by the manager Ed, words can’t describe how helpful and kind he was. We had just stopped in to browse, being we were visiting from out of town and Ed welcomed and helped us, as if we were buying everything. Lol. This pawn shop was amazing and the customer service from Ed was the best We’ve ever experienced.
Needless to say, my lady found two beautiful rings and Ed, explained how the layaway and everything worked.
Thank you kindly Ed, you have two more customers for life. :-)

Great pawn shop! Ed and Madeline were both very informative and kind. My wife and I had a bad experience at another pawn shop and Ed wanted us to walk out with what we deserved. They both explained how other pawn shops will try to screw you and not give full value for your items. Their pay down policy was also a sell for us. I highly recommend this pawn shop as you will be happy walking out!

This place is fantastic! Ed and Madeline were amazing with my jewelry loan. We only needed to give them 3 pieces for $ 5000 and this other loan place were asking for all 3 bags of jewelry for $ 4000. They are extremely professional and friendly. Very informative and the best cash pawn America in the area. They have the best interest rates of 10% and have a pay down your loan policy which makes paying off so much easier. I highly recommend this place. Thank you Ed and Madeline!

Ed is the most helpful honest person ever. I was looking to sell a diamond ring and he gave me the best price he could with lots of explanations about how everything works. Very helpful, honest and professional, would recommend this place to everybody

From the very first time i walked into this place the people made me feel great & respected. It took no more than 3 – 5 seconds before I was greeted by someone who eventually came to service my business requests. Now after having done business with these guys on more than several occasions, The staff & mgr Ed are all still incredible and they pay attention to detail. Which counts for so much when you’re dealing in business with heavy valuables. Believe me when I say that these guys are good people!

Ed is an excellent Assistant Manager and keeps me coming back. This is the only place I would ever sell gold or jewelry and have had a positive experience all the times I have been there over the past two or three years. Once I tried going to a pawn shop closer to where I live and was offered $ 800 for the whole collection. I decided to go back to Cash America and resulted in $ 2600 for the jewelry. Huge difference. This is a place you can trust.

I want to give a shout out to one of the best customer service experiences I’ve had in a long time. Ed at Cash America was great. I had never been in a pawn shop before and I was interested in a camera for sale. He was informative and friendly and explained how the pawn business operated which I found fascinating. They have a very fair 30 day return policy and great prices. I will definitely return and will look for Ed to wait on me again. Thanks for your great assistance. Judie

Samantha, from customer service, was patient and spent 30+ minutes with my friend and I as we purchased an XBox 360 and PS3 from here.
They will let you test the unit on a TV to ensure it is working. Can’t beat $ 80+ tax for a working HDMI XBox 360!

Alberto is terrific! Friendly, an easy negotiator, and more than happy to show us his basement storage of bikes for sale in the middle of December. I had been wanting to shop for a bike here since I saw their summer sidewalk display of a bike rack filled to the brim with name-​brand bikes in great condition… for $ 50-​$ 100! It was worth the special trip in the cold of winter. My husband found his dream bicycle, a Trek road bike that will serve his needs on the city streets, in great condition and ready to ride. $ 60 later, the bike is loaded in the car for its trip to its new home in Woodlawn. We had searched the city, high and low, for an inexpensive but durable bicycle, from police auctions to cooperatives to Craig’s List and the internet, and never would have thought that a pawn shop two doors down from my hair salon would have the best selection at the best prices.