Chicago Tribune

I hate these morons. I moved into a new place and been trying to stop the previous tenant’s paper order for months! You can’t speak to anyone in the USA, India only. They kept telling me different names that are subscribed to my residence, and apartment numbers that don’t exist. The India call center people are true bird brained. I also tried going to tribune on Twitter, but received no response.
MAKE THESE PAPERS STOP!!! I DON’T WANT IT. NO ONE WILL LISTEN!!! I will never purchase a Chicago tribune.

Unlike my typical reviews here on Unilocal,I am going to keep this one short. Why? Because these neanderthals do not deserve a single second more of my time, except to warn others who might be considering this publication.
I regularly read several national media sources that I have come to trust over time for fact based reporting without the rhetorical gymnastics of agenda pushing which is so common these days. I have lived here long enough now that I was hoping to find an objective source of similar information on a localized level. Yeah, ummm, you are not going to get that with the Trib. If I can read less than a paragraph of a front page story and immediately tell the political affiliations of the author, that is not news, folks. If you think that is bizarre, wait until you check out the editorials. Some of them are shameless puffery to such a degree that it is simply mind boggling. It’s as if they have a representative from City Hall acting as editor in chief.
I had my digital «all access» for less than 2 weeks before calling their 800 number to cancel, though even that took almost 40 min from them putting me on hold 4 times and trying to talk me out of it. They also must have spammed my information somewhere because I have gotten tons of sales calls on my cell phone the last couple of weeks.
Bottom line, if I want to stay up to date on the assorted musings of the political far left, the Huffington Post is free.

I’m probably one of the last home delivery subscribers but the Trib is really testing my patience. Their delivery is just plain awful. Despite a year of complaints, and a year of follow up robocalls and automatically generated emails from Customer Service, my morning paper is usually late and not delivered at all three or four times a month. This morning, however, wins the prize. I received my paper neatly wrapped in plastic and carefully laid against my door — only problem is that it was last week’s paper. I’m not kidding. It is ridiculous that the delivery department is unable to monitor its carriers and it is even more outrageous, given what they charge for home delivery, that their Customer Service can’t follow up in person and resolve this once and for all.

I have no problem with the actual content or format of the Trib. Indeed I have been a subscriber and have had the good fortune to have some published articles in the paper.
My problem is with the shoddy home delivery offered by the paper, the refusal of a carrier to improve that delivery and the complete inability of the Consumer Services arm of that company to rectify the matter. Since December I have been in touch with that dept. at least a dozen times asking for the paper to be delivered to my top step instead of morning easter egg type hunts to locate it. In each case I was promised the matter would be solved. And for a few days after a complaint it was solved before the bad service resumed. Now, complaints do nothing to improve delivery quality at all. In fact recently, the paper was stuck vertically in a, planter at the bottom of the steps which I took as a sort of middle finger message from my inept carrier. One might expect a big company like the Trib to do something big for a long time subscriber who has had a delivery problem for months… perhaps a year of free delivery which would at least make me feel less like a sucker for putting up with shoddy delivery. But no… just more empty promises and «please don’t leave» pleas. And I know you can get the digital Trib and delivery worries are gone forever but I opt for the physical paper even though technology is my friend. It is embarrassing that a huge company cannot control a bad carrier at the price of losing a, long time subscriber.

No wonder newspapers are dying. Asked for paper to be delivered on front porch. Third week in a row paper was left at end of the driveway. Third week in a row I have called the Tribune to ask paper to be delivered on porch. Lazy delivery person playing games or ineffective customer service complaint resolution?
Worlds Greatest Newspaper no more. This paper used to have substance. No more. I might as well read USA Today on line for free rather than pay to have this service. I feel sorry for the hard working men and women printers down at the Freedom Center that their company is failing them in the simple task of delivering the paper where the customer has requested it. Shameful.

As a member of a generation of extended family who are newspaper devotees, particularly the Sunday Chicago Tribune, it pains me to experience complete failure by the deliverers of the paper. I don’t know what it is about paper delivery, except that the Chicago Trib (and all other news outlets attempting to deliver their paper to subscribers) fails to find people willing to work to deliver the paper. One excuse after another and still, our 3 week day paper & Sunday paper arrive only with a whine, a complaint and finally, I can’t. The best the Trib is able to do is for the delivery person to throw a tightly wound stack of papers into midair and for someone to bring inside, unwrap and either distribute or leave in the lobby. Nevertheless, come November, and the holidays are on the horizon, a written greeting is right there at my front door with the name and address of this terminal laziness so that I may indulge them personally for their complete lack of motivation.

This is in regards to the delivery service. It amazes me that anyone regarding home delivery can tie their shoes, let alone deliver my paper. I’ve CONSTANTLY called 100’s (not an exaggeration) of times trying to get my paper delivered to the front door which is approximately two car lengths away from the street. My wife is handicapped and has trouble going out to the sidewalk to get the paper before someone steals it. You would think that this would be an easy fix, but it seems harder to accomplish than world peace! Such an utter disappointment. I looked into canceling and subscribe to the Courier News, but I see that the Tribune owns that paper as well, and God knows I don’t need more of the same!

Why does the occupant driving their shady van down the middle of my street, throw the paper into my driveway when I never ordered it? Why do they hire Kindergarten drop-​outs to answer their phones? Why do they not understand that I don’t want to receive the paper? Why are we still wasting the earth’s resources by producing newspapers when the Internet has been around for more than 20 yrs? Why am I having to even leave a review when (again) I never ordered the paper?

Once again, I am referring to home delivery service, NOT the newspaper itself.
Significant improvement, but still not up to snuff! They got rid of their incompetent delivery guy, and we now have a guy who always shows up by 6 am, so we reinstated our delivery service. This guy is punctual and never forgets to deliver our paper.
I’d like to give the Trib delivery service five stars, but I can’t. Their phone «service» still sucks. They continue to have curtailed phone service hours (it should be 24X7), their agents are in the Philippines, they still put you on hold (and they have the gall to say our calls are important to them), and they refuse to allow me to contact ANYONE who handles circulation at their Chicago headquarters — not even by email !

I have lived at my current address for 2 years. I have had constant problems getting my paper delivered. Now is has gotten so bad that I’m calling 3 or 4 times a day to get a replacement paper. They never give me the credit for the missing papers on the bill. They have the worst customer service. There in the Philippines. They will not give you a local phone number to call. I’m just going to cancel it all together not worth the effort.

Really now I have to pay to post a comment? Before we could post on a non digital story. After today the only way to post is to buy their subscription. Sorry trib but you’re not worth the 2 bucks a week. You spam the viewers with non-​stop ads an you still want my money? I’ll read a different papers! Wow Tribune you are even getting worse. The tribune has officially become a private paper. Feb 22 2016. R.I.P. I guess the ad money isn’t enough. How come ad revenue works for other news sources? Just saying Tribune you better reevaluated your business model before it’s to late!

Trib FINALLY stopped sending me the paper subscription that I NEVER asked for in the first damn place! I guess that warrants an extra star.

I am actually really pissed. The Jokesters at the Chicago Tribune have decided that it is funny to hide the Sunday Comics. Two weeks ago 11÷08÷15 I did not find them at all and presumed they had been left out. Last week 11÷15÷15 missing again so I tried to call (Maybe they discontinued the comics). Have you ever tried to call. .. Good luck with that. I am a senior citizen and wasn’t sure I had enough time left before I got though. Then by chance on Monday I discovered the Comics in the Harbor Freight insert. . nothing funny about «Harbor Freight» as far as I am concerned. Now this week, on the alert I went through all the sections and all the ads (I was concerned because there wasn’t a Harbor Freight insert) there at least in a regular section of the paper they were tucked in travel.
But you know what. .. two can play this game and you may have trouble finding my renewal!

Started a subscription for Sundays only + online versions. Didn’t get my first newspaper delivered. Nor the replacement one that you’re supposed to get after telling them that the first newspaper wasn’t delivered. Then wasted an hour of my life on the phone with a customer service person who told me I’d get the Sunday paper on Monday. Ended up canceling the subscription since they weren’t able to give me a time of when they’re going to deliver my Sunday paper on Sunday.
What’s the point of a newspaper that never gets delivered?

The Chicago Tribune isn’t a bad newspaper. It’s at least better than the Chicago Sun-​Times.

Every city needs a voice. Too bad this voice is so preoccupied with murder, violence and innuendo. Seriously, this paper’s editor makes me slightly embarrassed to live and love Chicago. Take a test drive, like I did recently, and read other papers from LA, Tampa, NY, or almost any other large city. You don’t get depressed and angry immediately upon reading other papers. The tribune manipulates to the negative in such a way that it’s unreadable and I avoid it mainly. Blue sky makes up for it a bit, but otherwise unispirational and certainly not informative. We deserve better. Don’t get me started on their web site. Car with square tires comes to mind. All comments above referring to the on line version.

So frustrated with the terrible delivery service! I was a subscriber for 26 years and had to cancel my subscription because they could not handle vacation stops (three stops requested over the summer — none handled correctly). In desperation I cancelled the paper but even that didn’t stop the paper for several days. I decided to give the Daily Herald a try because I missed having a print paper. Unfortunately it turns out they are now using the Tribune carriers so I had the same issues with a requested vacation stop.
Just ridiculous that we can’t get reliable newspaper delivery service in a large urban area!

The mobile website has improved. Not as laggy and less chance of the accidental ad click.
Still giving it three stars because of that ridiculously big ‘subscribe’ banner at the bottom that never goes away.
On that, I get it that shit ain’t free. I’ll pay when the hard copy loses it’s appeal. Until then, you have a big-​enough reminder that stories cost cash with the star next to it. That, and the limited number of articles. So, with all of that, does your ‘buy this shit’ banner have to be a fifth of the page always?!
Anyway, kinda better. Sorta.

I’ve been continuously frustrated with the Chicago Tribune over the years, so when my son informed me that he purchased a subscription with a one-​time payment to help a friend meet his sales quota, I immediately knew we were in trouble. I have purchased multiple one-​time payment Chicago Tribune subscriptions over the years to help the support the programs at Lambs Farm in Libertyville, IL. As a child, our mom took us to visit Lambs Farm to help support their mission: Helping people with developmental disabilities lead productive, happy lives and connecting with the human spirit in us all. This is the sole reason that I continued to say «Yes!» every time I was asked to purchase the newspaper subscription. Sadly, every time I have tried to cancel the subscription, there has been a problem at the Chicago Tribune offices and it’s been next to impossible to cancel the recurrent subscription.
Back to my most recent experience… so now we were the recipients of the daily newspaper. We really should read the paper. By the time I get around to it every week, it’s Sunday evening and I am finally unwinding. No need for a print newspaper in my daily life (sad, I know…). We have e-​mailed and called trying to cancel, but we have received no response or found that getting a human being on the phone was basically Mission Impossible. Today, I accepted that Mission to cancel the newspaper. I didn’t care how long it took to complete the process. I tried to follow the prompts to get some help, but I kept ending up in the same circle. I literally had to press «0» more than ten times for the system to recognize that I needed human interaction. Eventually, I spoke with Jordan. She wasn’t listening to my actual need and continued to stick to her script. This drives me bonkers! What drives me more bonkers is that I am 99% sure my service call was routed overseas. Her job is to read her script, let me respond and then read the next section of her script in an effort to get me to change my mind and keep paying for a product/​service I don’t want. All it did was get under my skin. I raised my voice and now I’m so annoyed that I am writing this crummy review. I did cancel the newspaper subscription, paid $ 10.25 more than the balance was on the statement and eventually got off the phone, but I am left with a bad taste in my mouth.

the hoy «
news paper is garbage
why you guys waste money
paper
ink
is ridiculos read old news
news from a days or a week before
in first page
mexican gossip
the daily newspaper in spanish
and is only garbage
is nothing good on it
la raza is too much better !!!
hoy
is just garbage on the chicago street