Chicago’s Discount Cleaners

OK the new location smells like some kind of funk and your clothes will smell just like that when u pick them up. My sweater was foul smelling and full of dry cleaning solution or something. Had to dry clean it twice to get rid of smell. Never again.

Using it for 30 years — get coupons from various locations —
And the Edgewater Broadway Location — destroyed by Walgreens — moved across the street and one block down and is in business — Unilocal is correct the EXACT location is closed but same people same service across the street — with limited parking using your flashers — cool

Don’t have any alterations done here if you would like them to be done the way you ask.
I took a pair of pants here to be hemmed to a certain length and with a certain cuff. Apparently, there was not enough length in the fabric to hem it as I’d asked. Rather than contacting me to see what I wanted done instead (although they had taken my phone number, presumably for just such an occasion), the tailor decided to pick a totally different hem/​cuff style and run with it.
Now I have to take the pants elsewhere to be re-​hemmed. Even after I do, the crease from the bad hem will probably show, since it was pressed in. And Chicago Discount Cleaners has refused to refund my money (you have to pay in advance here). You screwed up my pants and you’re going to charge me for the privilege? No, thanks.

I don’t know where they’ve moved since the demolition on the strip mall (adjacent to the Walgreen’s that will be rebuilt) began, but I stopped using them – switching to The Greener Cleaner – after the residual PERC levels in my clothes (I could smell the VOCs) exacerbated my asthma. Moreover, in 1987 they lost a designer suit of mine and refused to make good on it.

Good prices – especially on coats! Same day service. Open on Sundays. Good tailor! He listens well and doesn’t take up my pants so much that they’re floods. I had given four stars but I had to add on for the tailor. What more could you want from a dry cleaner?

I have been going to this location for years but have never written a review for them. Love the prices and the fact that I can drop items off in the morning and get them back the same day.
What promoted this review was the fact that several weeks ago I took a sweater in to be cleaned and when I got home to and started to hang things up in the closet, I noticed the little tag about not being able to get out certain stains. Considering that when the sweater went in there weren’t any stains, so I examined the sweater.
The buttons were missing and the stains in question happened to be from the missing buttons. I guess while pressing it, the buttons melted… the stains that I was seeing were from the melted buttons.
I took the sweater back in and pointed out that all my buttons were missing and that there was melted whatever at all over the sweater near the button holes. They took the sweater (no charge and no attitude), added new cute buttons and removed all of the melted materials from the sweater. Have to say that the sweater came back looking so good, I almost thought that they had replaced it with a new one as it looked amazing.
Out of all the years of going to this location, this is the first time I have had an issue and got to say that their customer service was amazing as they took care of me and returned my sweater looking better than when I originally took it in. All of this and there was no attitude.
Can’t beat the service or the deals here (six winter coats for $ 2.99 each and they looked great!).

The price is right and the service is good, but they ruined my hubby’s Brookstone winter coat. Either the wool or the lining shrunk — they no longer match up ;(and he said that the clothes didn’t come out with a good «sheen.» As for what they’ve done for me, I’ve no complaints. Good price, good hours, decent turn around service. Clerks are friendly, but tailor is definitely NOT. He was difficult to work with and I never ended up getting things fixed by him because of it.

In by noon, out by 5PM. It’s great when you’re in a hurry.

Started taking clothes here just over two months ago. The prices are way cheaper than the dry cleaner we were taking clothes to previously. Like, it seems like the prices are half what we were paying before. The staff has always been polite and friendly to my wife and I. We have a dog and had some concern over the other comments where staff complained about pet hair. That hasn’t happened to us– if it ever does, I’ll respond loudly and negatively, and update this review to reflect that. But, so far so good — we’re really happy with this place.

Ever get the coupon booklet in your mail? You know what I mean, it has coupons for businesses in your neighborhood. Well, mine had a coupon for Chicago’s Discount Cleaner, listing all three addresses (Broadway, Fullerton and Devon) on the coupon. i wanted to use the $ 1 off tailoring coupon. When i arrived at this cleaners, I presented the coupon, the salesclerk told me that the coupon was for the Fullerton store only and proceeded to argue with me over the use of the coupon at the Broadway store. NO where on the coupon did it list restricitons. finally, she agreed to give me the $ 1 discount. i know arguing over $ 1 is petty, but I really get annoyed at false advertising… I will never go back.

When you find a good cleaners you never give them up! I moved away from this area and I drive about 2 miles out of my way to take my clothes to them! Amazing service, great prices and clean clothes! What else more do you want from your cleaners!
Love it!

Up until yesterday, I probably would have rated this place five stars. Today they unfortunately get three.
The good:
1) Open late, and open on Saturday and Sunday.
2) Friendly staff. People say they aren’t friendly, but that’s because most people don’t actually engage them. Ask someone behind the counter how their day is going. Trust me, you’ll learn they are actually nice people! One lady in particular is a total sweetheart.
3) They have an amazingly talented tailor. Several clothing items of mine that I damaged somehow look better than new when he’s done.
4) They actually do great cleaning. My dress shirts come back AMAZING. Pants and blazers as well. Sweaters they could do a little better with, but still better than most cleaners I’ve been to.
The reason they are getting only three stars from me:
1) This place is called «Chicago’s Discount Cleaners». I have a dry cleaner in the building where I live, but I still go here because the prices are so low. Lately, however, they are making it VERY hard to get a discount. For example, you used to get 5 shirts cleaned for $ 5. A couple weeks ago, I was told I could no longer the discount unless I was also having something else cleaned with the shirts, like a sweater. When I went yesterday, they told me I now have to have a coupon to get special, but where that coupon exists, who knows. They honored the special one last time for me, but said it would be the last time. I’ve noticed other specials I used to come for are suddenly disappearing as well, and again, there’s no place to get their coupons. All in all, I don’t know how they can call themselves a discount cleaner, when they are making it so hard to get the discounts now!
I will be trying CD One Cleaners in Uptown for my next order. All items are $ 2.49, except shirts being $ 1.29 a piece. If they do a great job, my business may be going their way now.

I’ve actually been going here for some years but have just never felt the urge to write a review, until now. Don’t get me wrong, they do wonderful work on my dry cleaning, always completed on time and never any hassle but this was the first time I used their tailoring services. So some years ago I bought a simple white oxford shirt, because every chic woman should have THIS piece in there closet, no exceptions! Unfortunately, the shirt in question was way too big. So big that it looked like I was wearing one of my DAD’s shirts, so back in the closet it hid until recently. I don’t know what possessed me to resurrect this shirt… maybe the fact that we’re in a recession and I’m trying to cut down on my fashion fetish, but in any case, I decided to give Chicago’s Discount Cleaner’s tailor a try. I asked him if he could give this shirt some ‘shape’ in the waist area and he promptly went to work with those magic pins of his! After he had me fitted and ready to go, he quoted me 20 bucks! IDK, 20 bucks seemed pretty steep, but I put my faith in his work and paid. Fast forward next week when I came to pick up they shirt. OMG!!! The man worked MAGIC! Perfect fit on the sides as well as the arms yet still lose enough to be comfortable! It was as if Carolina Herrera came from the Heavens and made it herself! Needless to say, it was well worth the $ 20! So yes! I will be making good use of their tailor services!

Open Sunday, Open till 7p.m., accepts credit cards and they have dry cleaning specials! I heart you, hard!
This place is everything I need in a drycleaner and more! I love that they run specials alternately on pants, sweaters, blouses, etc. Like $ 4 winter jacket cleaning in the spring (you have to pre-​pay to get the discount).

The weather is getting colder, my coat HAS to be cleaned before it gets much cooler… This was what I encountered at the Cleaners I had used before. Being happy with their work — I returned Friday night around 5:30pm.
I was fine until the clerk opened my coat, and started looking for the label. When I inquired what she was looking for she snipped «the label»
«It has no label, I made the coat.» She stopped, looked at me and sneered:
«It has to have a label, so I know how to clean it»
«the fabric is Dry Clean … therefore it needs to be Dry Cleaned» I replied. I’ve had no problem anywhere else. I even assured her I’d sign anything she needed signed, accepting responsibility.
«I have to have a label, so it tells me how to clean it»
«So, you’re telling me, if I bring anything else in here that is hand made, you cannot clean it, if it has no label??»
«That’s right — it MUST have a label!!» She declared, firmly.
I mutter «Unbelievable» as I unloaded the rest of my clothes to the counter. Apparently she didn’t like my attitude and became insulting — telling me that my coat would likely ‘fall apart’ while being cleaned because I had made it. Then, she announces «I don’t even HAVE to take your coat OR your order! In fact, I am NOT taking your order!» (she said even more insulting things — but I’ll refrain from a complete blow by blow of my interaction there.
Livid, I crammed my 6 piece order back into my bags and exited. Thankfully, there’s another cleaner just up the street — with less insulting people. (that’s another review)

Speedy, effective service with dry cleaning and alterations. They’ve informed me of alternative methods for cleaning materials that are delicate and shouldn’t be dry cleaned. Accept half-​off coupons when prepaying. See neighborhood coupon mailings and always listed on
. Hours/​days open are very accomodating.

Four words: Marinara sauce. Cashmere coat. From this experience, I learned two important lessons: 1) Never hang your luscious, cream-​colored coat on the back of a kitchen chair when opening marinara sauce and 2) Chicago’s Discount Cleaners is AMAZING! I ran the coat over to them the next day as the incident occurred after they were closed. I believe the tear stains were still on my cheeks. The clerk looked at the coat, then looked at my puffy eyes, then shook her head sadly as she broke the news: «I don’t know if she’ll make it.» When I came back to pick it up, despite the seemingly insurmountable odds, there was my coat, without a trace of gravy. I skipped all the way home.

I’ve tried a few other cleaners very nearby, but once I tried this place I haven’t gone back to the others. It’s always quick to pick up or drop off, the clothing always comes back in great shape, the prices are low, the hours and location convenient, the staff helpful, and I swear I read once that this is a women-​owned business, which is nice, too.

This has been my cleaner for years. They are quick, cheap, and efficient. I have never had anything destroyed by them, which has happened at other cleaners. They are always kind and courteous. Their hours are also very convenient for business people. When you drop clothes off even at the last minute of their deadlines, they have them ready for you, they never greet you with an excuse. How refreshing!
The tailor has been good to me. When needed, they have rushed items without additional charges. I highly recommend their services over others in the neighborhood.

VERY honest. They had miscoded a large order for me. A week later, a supervisor noticed the mistake and made an adjustment, refunding me almost $ 100 in cash on the spot. At that moment, she earned a customer for life.
The tailor is good for basic stuff but don’t bring anything too complicated. If you do, be very specific about instructions. Also, keep an eye on measurements. Several items came back the wrong size and had to be re-​worked (which they did for free).