Chrysalis Custom Hair

Years ago, when my mom had cancer, I went to a different wig shop. The place was a little scary, dark and old. Chrysalis was the opposite. It feels like a high end salon, but completely private. I loved how bright and inviting the space was. Kimberly and her staff do an amazing job of listening, providing great advice and helping you select a wig that you will make you feel normal. My wig looks so natural I have had to tell friends that it is a wig! I also picked up a few hats when I was there that I live in on non-​wig days. They are really cute, fashionable hats that were different from those I could find online.

Blown Away. I cannot recommend this place highly enough. (Obviously if you have cancer, one big part of your life is sucking big tomatoes right now. Your reasons for wanting a wig are your own — awesome girl — you rock it. Screw Cancer.)
Chrysalis is a very special place. To me –this business is a standard-​setting winner in an industry catering to a horrible niche that we’ve joined.
From start to finish, the empathy, the professionalism and the work of art I left with are the very best I could hope for outside of keeping my own hair.
They were right about getting the wig sooner rather than later in your treatment schedule — you’re going to want to have your new wig at at the ready when it’s time to become Daddy Warbucks for a while.
Today they picked up the phone on a Saturday to answer one of the worst questions I’ve ever had to ask. Ladies — if you have been told you are going to lose your hair and are looking to have a keepsake ponytail in a box you want to err on the side of cutting it off sooner rather than later. I’m doing this at home with friends but Chrysalis is a place I’d be comfortable doing this, they were very good about offering this service. It’s helped me realize I need to move up my timetable — they can’t fix the rats nest!
It’s also a great place to try on scarves and hats to see what looks good on you. You’re going to want to feel these things since they’re going to be touching your beautiful bald head.
The best.

I vowed not to get a wig, really prepared to «own» my cancer as it were just as I owned my grey hair and I would rather wear a scarf than an obvious looking wig. However, after months of isolation due to immune issues and a desperate desire to get out and feel like anything other than a cancer patient, I discovered Chrysalis and bought a very natural looking wig. Kimberly is a gifted professional. Chrysalis did all the work, relieving me from the odious task of shopping around or trying on an endless supply of poor choices because Kimberly got it right, right away. With a five minute phone conversation and one picture she absolutely nailed my difficult to match color. Apparently, in so doing she had to find a new supplier and order many wigs just to take the chance that I would like mine. I didn’t even realize how close a match it was until I got home and matched it to a large swatch of hair I had saved. Kimberly knew my color better than I did. In contrast, I had two consultations elsewhere that caused my husband to burst out in laughter and me to nearly abandon the idea as the wigs they suggested for me (even though they had seen my hair intact) were so, so far off the mark as to be ridiculous regardless of cost. That person suggested a natural hair wig that would need a ton of work to look like me and it was more than twice what I paid at Chrysalis. A friend gave me 3 other wigs (which will be donated) and the difference in construction, weight and appearance are huge, I couldn’t wear those scratchy things if I wanted to. My new wig is featherlight, a quality I did not appreciate when it was first placed in my hands as I have little experience with wigs. Now I get it, and it is so much more comfortable than any others I have tried. Given my disease and lack of income, I will say that it was costly for me, but the value is there not only in the ease of process as I didn’t have to shop around endlessly and expose myself to potential illness but also in the care that Kimberly and Katie put in to finding, cutting and styling my wig to mimic my own hair. They spent hours getting it just so and were not ready to stop until I said it was right. If you are sensitive about your hair loss, you will feel comfortable here. I will say that I was about as nervous spending the money on a wig as I was about an upcoming bone marrow biopsy but I really do feel like the value is here and my family says I look like my old self, which is exactly what I had hoped to accomplish.

I was diagnosed with Stage 4 brain cancer less than a month ago. The hardest thing for me to think about was losing my hair (okay I’m vain). I googled cancer wigs and found Chrysalis and immediately made an appointment. From the initial email, Kimberly was amazing. I had my consultation today and met Kimberly and Karina. Yeah, both are pretty great! I cannot wait to receive my wig and I’ll definitely be buying some of the beautiful scarves. Thank you Kimberly and Karina for making this experience so easy.

Wonderful place, great people, so caring, informative and helpful. Great ambiance and calming environment. Easy to get to, so private. Excellent products and they really give you a great education on the care of the products.

I am so embarrassed as this review is incredibly delayed in posting but I know it is never too late to share glowing reviews.
I don’t know where to begin but to say our experience at Chrysalis with Kimberly (the wonderful owner) and Lana (the extremely talented stylist) was outstanding from the moment we walked in to the moment we left and beyond.
My mom had been undergoing radiation and chemo treatment for about three months and was losing her hair very quickly. As you can imagine, it was upsetting on so many levels. I did a research and reached out to Kim to schedule an appointment. Before our appointment I set up time to speak with Kim. Kim was very generous with her time, answering all my many questions, asking questions to ensure our appointment would feel personal and peaceful and was so flexible in helping us schedule an appointment within a matter of days.
The day of the appointment, my mom was nervous and anxious but those fears quickly disappeared when we walked in. Kim and Lana both put us all at ease with their warmth, kindness and patience. We spent close to three hours with them trying on different styles, cutting the hair to reflect my mom’s original hair and learning how to care for the new wig hair at home. In what was a very abnormal situation for us, Kim and Lana made it feel very normal and by the end it felt like we were at our regular hair salon.
Mom left Chrysalis smiling and confident. Her wigs (both synthetic and natural) have held up extremely well. When we did have an issue blow drying the human hair wig for the first time, Kim and Lana came into the store outside of business hours to give us an 1.5 hour lesson on how to style the hair. A true testament to their commitment and dedication to their clients.
I cannot say enough about Chrysalis and would be more than happy to answer any questions you may have about our experience.
Again, thank you Kim and Lana so much for your extraordinary support and compassion.

I really hate to leave a negative review, but I need to be honest about my experience. First, let me say that their wigs are beautiful and I was able to find one that worked for me. After reading the reviews on this place I think I was expecting a more positive experience. budget was an issue for me since I can’t work during my treatment and medical bills are adding up. So before making an appointment I called to ask about the price range. I was told «$ 400-​$ 1300 was the average». However when I was there most of the wigs I was shown cost $ 1800. When I said that was too expensive for me and I would have to get a synthetic wig instead of human hair the owner pretty much bad mouthed synthetic wigs and kept saying how they don’t sell many because they aren’t that good. I understand that synthetic wigs aren’t as good as human hair ones but that was the only thing my budget allowed so I would have hoped she would have been more pleasant about showing me synthetics. Instead I felt like I was wasting her time by not spending enough money. This was all business, I felt no compassion what so ever. If you are able to spend the big bucks maybe you’ll have a more positive experience.

At such a scary time in my life I feel blessed to have found such a warm and loving place. Knowing that I was about to lose my hair was difficult. However, after seeing my new hair being customized and looking at all the beautiful options for my head in the future… I’m so excited! Chrysalis custom hair has thought of every detail to make you feel special during your appointment. They even have frosted glass on the windows for privacy. I will forever be grateful. I am ready to battle this cancer and feel pretty while doing so thanks to Chrysalis Custom Hair!

My family and I were treated so well at Chrysalis Custom Hair during a very stressful time. We went after my mother was diagnosed with cancer and was told she would lose her hair during chemotherapy. They had many wigs for her to try on and she found one that she felt comfortable in. She also bought some comfortable and cute head coverings and scarves that she wore all through her treatment.
My mother’s treatment center did give out free wigs to all of their patients but the wig she got at Chrysalis was far superior. Many people did not realize she had lost her hair. The employees are caring and compassionate and I would recommend this salon to anyone facing cancer treatment hair loss.

I had the most amazing experience today at Chrysalis Custom Hair at Elston & Roscoe. I had really been anxious about this part of the process – cutting off my rapidly thinning natural hair and transitioning to a wig – but after the great treatment I got from owner Kimberly and stylist Lana, I feel and look great!
I had contacted a number of specialty wig salons, and even visited one in the suburbs, but I just wasn’t happy with the service and selections I was offered. Just in time, my daughter found Chrysalis, and they were able to make space for us quickly. The selections were amazing and we were able to find a color match that works great for me. The styling is a great equivalent to my natural hair and I really look and feel like myself — only better!
Chrysalis’ services are reserved for women with hair loss due to cancer, and their private appointments and one-​on-​one guidance are just what is needed to put one at ease at a disconcerting time.
I feel very fortunate to have found Chrysalis to help me turn an awkward procedure into a positive experience. I feel beautiful and confident and it wouldn’t have happened without Chrysalis Custom Hair. Thanks!

I went in to Chrysalis Custom Hair for a wig for my mother after she was diagnosed with breast cancer. We cannot say enough positive things about the wonderful employees there. These women made us feel so comfortable with the process. They took the fear out of finding a wig. We took the first wig that we tried on because it was an absolute match and then they were able to custom cut the bangs to exactly match my mother’s current style.
Thank God for these wonderfully caring and nurturing people and for their efforts in making this process so incredibly pleasant.
We also purchased a numnber of sleep caps and other hair loss accessories that were reasonably priced and very helpful. The store front is very discreet and we felt comfortable because we had the full attention of the staff during our appointment only visit.

I had breast cancer and had no idea where to go to get a great wig once my hair was lost due to chemotherapy… before I even lost my hair I had a consultation with Kimberley at Chrysalis Custom Hair. She is a professional with a compassionate side and she helped me find hair that would make me feel «normal» or maybe a better word is «natural» before my treatment. Knowing I had hair in my closet waiting for me when I needed it seriously lessened my anxiety about my treatments. Chemotherapy and hair loss sucks– let’s not sugar coat it– but this experience with Kimberley and the peace of mind she gave me is priceless.