Curtis Key & Lock Service

They might be okay in an emergency situation but were unable to give a quote by phone. I just needed to have my locks rekeyed. There is nothing wrong with the locks, pretty standard door locks with deadbolt. But they requested my full address to come out to get a quote, which, I’m not sure if that was for a fee. (One said $ 19 service fee, one said $ 25). Both people I spoke to were heavily accented & hard to understand on the phone. I didn’t really feel comfortable giving my full address to someone to have them come out. Additionally, the phone number listed for the business is a google number (708#). I explained that I am being reimbursed for the rekeying of my locks and I needed an accurate quote I would be able to pass on to my landlord. They were unable to do this but I did find 3 other Unilocal reviewed places that were able to via phone.

Arrived within 30 minutes. Reasonable fee. Opened a very difficult lock. Friendly. Would call use them again if needed. Thanks, Stephen.

Friendly, punctual, professional and reasonably-​priced. Can’t ask for more!

Was really pleased with our experience with Curtis Key & Lock. The team installed our locks on our apartment building in our initial rehab. A few months later we had an issue with one of the door handles coming off and called Curtis Key & Lock. Jerry came right out to take a look and fixed multiple problems, even leaving the building to go repair a part and right back to the building to install. Was really impressed that these guys stand behind their product. Will be calling Jerry & team for all our future needs.

In and out with no problem. They helped me rekey my truck locks to one lock.

We have engaged Curtis Key & Lock Service for over 15 years in some capacity or another — either emergency change of locks, making keys, installing hardware and securing our premises. They always send competent and personable personnel who go about their business and provide sound advice when asked.
We recently had a new lock system installed on our front door that was purchased at a «big box» home improvement store. One of their guys arrived, advised that another part was needed, but indicated that it required a special order (the part was not offered at the home improvement store). When the part finally arrived after a week, they returned and installed it without incident and kept the related charges within reason.
Subsequently, we decided to change the type of lock but with the same metal finish. They sent out a guy who installed it in a matter of minutes, all while explaining why another hardware item that we considered installing was not necessary. All assigned personnel arrived on time and even called to confirm location and time — and usually with same day service.
I can’t imagine taking my business elsewhere.

I locked my keys in my car, and they sat on the seat staring at me, taunting me.
Called Curtis, and he quoted me $ 75 to come out and open it up. Said it’d be about 20 minutes to get his guy to me.
His guy arrived within 20 minutes. He had to work several ways to get in, but was able to do it. Was friendly and professional.
Charged me $ 75 exactly as quoted, which strikes me as a pretty fair price.
I’d use them again.

Outstanding service and very reasonable prices. Called to have 6 chambers changed. Guy told me the price and then said it would be cheaper if I brought them in instead of paying for a service call. Say What!!! Did just that (I’m quite handy with my power tools) spent under $ 40 bucks and got a little lunch to go. Thanks Curtis whomever you are!!!

Two other locksmiths were unable to copy a chip key well enough to operate my Honda. One used an hour of my time with their unsuccessful attempts to do so. Curtis did it in five minutes, no fuss. They are just competent; use them.

I have used Curtis Lock and Key for a zillion years. They have always been extremely professional. I have even used them to come to my home to re key locks for me. Additionally my parents and grandmother has used them before me so I would say that’s a GREAT history.

Great place! The trunk latch on my car broke, and the guy here fixed it for me, no problem. Very friendly and helpful.

A+

The best key and lock work I have tried so far. I have been using the service since 2002 and getting great quality keys from their store also.

Mr. Key came out with no hassles, no delays. He was very professional in comparison to the other locksmiths I’ve tried to deal with this past week, and he quickly assessed the problems with our gates. He’s ordering parts for our specific kind of gate and coming back tomorrow to complete the repairs.
Very professional, came out when he said he would, good, quick assessment of the problems — all and all a great locksmith servicing the South Side of Chicago. It’s difficult to get decent services of any sort on the South Side, so Curtis Key & Lock Service really stands out as a great business!