Glavin Security Specialists

We live right around the block. Thought I’d use a local West Loop company for getting our locks re-​keyed. We have a new placed and want to re-​key the locks, all to the same new key. Basic Schlage handles and deadbolts. 3 handles, 3 deadbolts, and install 3 pry bars.
THEY WANT $ 1,000 to do this job!!! Yes, that is correct…$ 1,000. We already have the handles and deadbolts. We did not want them to install them. Just re-​key them. We could bring them to them as well so there’s not even a house-​call visit. $ 1,000!!!
I echo the other Unilocal review about their ridiculous prices. They may be get good reviews for copying a key or special unique lock services. I would NEVER recommend for basic re-​keying jobs.

Called and asked about getting a lock repaired on a tool chest and they told me it would be $ 253.00. stating it was a trip charge and repair… I’m less then a mile away.
Try someone else! How can you quote for something you haven’t seen or even asked any questions about! Can you say RIP OFF!

I went out of my way to get there and circled the block twice before finding parking. And while standing outside in front of the main door I was forced to call to ask for an «Appointment» to have two keys made. The person told me I did have to make an appointment and they were only available to people who already had an account there. Unbelievable !! I try to use my local businesses whenever possible. I will never go back there again. They are NOT CUSTOMER FRIENDLY!!!

Friendly staffed greeted me right when I walked in. And it was right when they opened too so they are ready to work.
Got keys copied in less than 10 mins and was out the door for the next stop on my errands run.
Need «special» keys that can’t be dupped at the usual hardware store (Menards, Home Depot, etc.)? Come here. They know their biz!

First things first, it’s hard to find a place that makes keys, and ones that are open with normal business hours. This is not one of them… they do close at 1PM and are only open Monday thru Friday. How do I get these office hours?
Anyway, I have condo keys and they can’t be duplicated at Home Depot, which is a major pain in the butt. I live downtown so I was able to jump in the car and park in their free parking lot (BONUS) during lunch. Keys are guaranteed to work — I heard him drop the keys on the ground and was concerned I’d have 2 of the same key. Nope!!! Every one of them worked, splendidly!
Also note, this place isn’t cheap — for 3 sets of keys (3 double-​sided and 1 mailbox) it was $ 75. They accept all major credit cards and cash.

highly recommend. free parking lot. tons of keys. like K M said, don’t waste your money at a big box store like home depot. i might just break my doors lock just so i can have it replaced by glavin :)

ahhh glavin-​I used to like you and have even referred clients and neighbors to your business. Met them 7 years ago to rekey the locks on my condo, as a single gal the locksmith was very nice and informed me on the type of lock that was on my door (medco) and even suggested that I get two different keys for the top and bottom to further prevent someone from breaking and entering. Fast forward to 2010 and I have called the company three time, left a message with no return phone call and finally got someone on the phone. Word of advice-​your clients are not locksmiths so please use laymens terms when describing the scope of work. While this company is very knowledgeable and I would call them again for a high security issue, in this case I needed to rekey some existing locks on my new home the estimate came back outrageously high. (although you get what you pay for) the client rep couldn’t tell me the availability of the locksmith and in the end I felt confused and not sure what to do.

I was referred to Glavin by the guys at Chicago Wholesale Hardware & Jobbing Company since they didn’t have a mail key available for copies. I didn’t realize it was that difficult to duplicate a mail key … even Home Depot didn’t have that type of key.
The guy was very helpful and the keys are strong and very durable — good quality. They have a huge selection of keys so I wouldn’t be worried that they may not have the right type.
Don’t waste your money at Home Depot where they use an automated machine to copy keys. You may pay a slightly higher fee at Glavin but at least you won’t have to go back to have them fix their mistakes. They got it right on the first try!

My condo association uses Glavin for locks and keys so that’s how I found them. They are true specialists not only in cutting keys, but in the art of security. Check them out and take special note of their hours of operation.