Find a Professional Tax Preparer at H&R Block, the brand clients trust for income tax preparation. More than 50 years of tax help and expertise is just around the corner.
AVOIDALLHRBLOCKS… for tax preparing. Maybe they have other services where an actual CPA helps you file a complex return, but this is not what I received. I knew more about taxes(I am not joking here) than the lady did helping me before she consulted her book. Look, I can read. Albeit I did work in finance previously so I have a better grip on this stuff than most, but if anyone is paying these people upwards of $ 200 for federal and state to help them type the numbers from boxes into an online system? Holy cow, what a ripoff batman.
Nate D.
Place rating: 1 Chicago, IL
It’s a no go for me. I scheduled an appointment for 7pm at HR Block on Clinton. When I showed up, I told them I have an appointment at 7pm and they made me wait. Almost 30 minutes later whilst trying my best to keep myself amused, they still hadn’t acknowledged me and I had to stop them to ask how much longer the wait would be. 20 – 25 minutes I was told. Really an hour after my appointment which I had scheduled via phone? Especially after having 30 minutes already wasted? Certainly I’d at least expect them to tell me «Sir the wait will be X minutes longer». Or at least acknowledge the fact that they were keeping me waiting. I understand they were busy but this is basic customer service. The staff member asked me if I wanted to make another appointment. I then asked if I could be seen on-time. The staff member said that«they couldn’t make a guarantee.» No thanks I told them. I’m having my taxes prepared by something else. If they can’t get basic customer service right and if they can’t see customers when they make appointments, I doubt you’d get my tax return right. If you can’t at least guarantee to make an appointment, how are you going to guarantee my return?