iD Chicago

We purchased three pieces of furniture from iD, chairs and a media table, totaling just under $ 4,000. At purchase we were told the chairs would take 3 – 4 weeks for delivery. Two months later they finally arrived and we were thanked for our patience while enduring the delay. The media table was estimated at two months for delivery. We’re now four months out and still waiting. Each time I reach out for an update I’m thanked for my continued patience, told the piece is nearly finished and… then weeks pass. It’s a shame because I do like the furniture and had a pleasant in-​store experience while shopping. However, when I must proactively hound a vendor for updates on goods for which I’ve fully paid (a not insignificant sum), but not yet received, month (s) beyond estimated delivery, I feel compelled to caution others.

Being in the retail business I am very particular about service and where I shop. Have been going to ID for years and recommend to my friends (a big deal). I use their optometrist service, buy contacts, prescription glasses and sunglasses there. I have even purchased furniture and accessories. Their concept is incomparable and unique. The guys have an excellent taste level and have curated a great selection of fashionable frames from vendors you don’t see everywhere else. What could be a boring experience never is… the service is exceptional from beginning to end and they make it fun!

Best customer service out of any store I have ever had the pleasure of not only working for, but shopping with. I can’t say enough about how amazing Steven and Anthony truly are. Stevens eye for product placement, selection, merchandising, is honestly some of the best talent I’ve had the pleasure of learning from. He is a true designer. They offer some of the BEST frames, have the entire Tom Ford collection on lockdown, as well as carrying some of the rarest and most coveted furniture and accessory lines in the world. A true destination and lifestyle store. You’ll walk out glowing.

This is a wonderful group: Anthony, Steve, Tyler. Super professional, unshaming of one’s anxious vanity, imaginative, and patient with my dithering. Great frame selection. The prices are competitive. The furniture is also fantastic.

I had such an awesome experience at I.D. Modern. Prices were much more reasonable than I expected with a great selection of products.
Steve and Anthony are so friendly and nice, and they have a great selection of frames as well as furniture pieces. I felt that I was getting solid feedback on how the frames looked and not like they were just trying to make a sale.
I will definitely go back.

Today is a gray and depressing day, and I just walked out of I.D. feeling so unexpectedly cheered that a quick note is in order.
I stopped into the store to look for a Gus Modern glider that I’d like to buy for my soon-​to-​come son’s nursery.
I.D. doesn’t have the model on their floor, but still they took the time to A. dig out fabric samples, B. talk to me about the story behind the chair and everything they’ve heard from customers (even as their phone rang in the background), and C. call another Chicago boutique to ask if they had it on their floor – thus potentially giving away the sale while helping me track down the item.
I haven’t had such a pleasant exchange in any retail establishment in who knows how long. These guys are lovely, and if I do decide to order the glider it will be from here.

Great design services

Make sure you know exactly what your insurance plan covers because they misinformed me and charged me extra for years. When I realized that they were overcharging me, they only reimbursed me for that year because they said too much time had passed even for last year’s visit. Besides that, they were nice, but if you are on a budget, not a good place to go!

Recently, I attended a neighborhood art reception at I.D. I didn’t know that it was both an eye wear and home décor boutique wrapped up in one. Interesting concept, to say the least. Employees are super friendly and welcoming, they have their own optometrist on site as well as a variety of super stylish frames. I didn’t see any that really fit my more conservative design aesthetic, but if you’re a fashionista, you’ll probably delight in the unisex collection. Pricewise, you’ll drop a pretty penny for some decent specs, so I can’t give them the full five stars.

What an awesome assortment of eyeglasses. Being ‘blessed’ with less than ²⁰⁄₂₀ eyesight means that I can choose different looks, and have different frame personalities. I usually go to a larger chain eyeglasses because I want glasses right there on the spot. I was out in Chicago with my husband and left to explore the city on my own.
I had EyeMed Insurance that was burning a hole in my pocket and looking for some of the most unique eyeglasses that I could find. I really hate seeing my glasses on some other stranger. After seeing my ultra cool Oakley frames on someone else, decided it was time to upgrade out of the chain places and try a one location business.
Wow, so glad that I did that! Anthony was an AMAZING sales person, and knew his product very well. Showing off glasses made by I.D. design, where every detail of the frames can be customized just for you liking. And showing other more traditional looking black thick frames. I instantly fell in love with this pair of glasses made by Drift, everything about it screamed «Daniel buy me!»
They were hand made right here in the USA (Big bonus for me since I try to shop local, and support american goods, I know super San Franciscan of me) But I digress. The temples are made from reclaimed woods and sustainably harvested. Another huge bonus!
Anthony continued showing me other frames, but nothing else compared to the Drift frames. Plus they were a limited run of less than 100. I knew that these needed to be mine.
Took some measurements, talked about lens options and lens coating and found out about the new Transition polarized lenses which darken in the sun and polarize to block out the glare. I loved my older transition lenses and thought that it might be time to change it up a bit and get some better protection on my eyes.
All I can say is that I am excited to get my new glasses mailed home to me in San Francisco and have a one of a kind style from Anthony!

This review is long overdue. I found out about this place on a whim. I had a Groupon that I intended to use at another eyeglass shop that I had previously bought frames from about 7 years ago. Back then they had an amazing selection, but much to my disappointment I found them to be severely lacking now. As I left the store I pondered about all the other eyeglass shops that I knew about, and/​or had seen. However, since I knew I wanted another pair of Pro Design frames, I decided not to waste my entire Saturday running all over the place and not finding what I wanted. Soooo… out comes the smart phone (thank God for smart phones) and a quick google search brings up I.D.
First off, whoever their eyeglass buyer is has IMPECCABLE taste. Many stores tend to fill up their stock with Prada, Gucci, Ray Ban (yawn), etc frames. Not here! Not only did they have my beloved Pro Design brand, but they also had frames by designer’s that I didn’t even know had an eyeglass line. The staff is very, very, very professional, and soooo helpful. I was given frame after frame to try on, and even though I was apprehensive regarding plastic frames; I quickly got over that with their help! They are really interest in making sure that you not only get something what you want, but also that would look great on you. There are no hard sells, pressuring, or any of that garbage here. I ended up buying two pair (which I absolutely adore), and have received nonstop complements on my frames ever since.
I highly recommend this shop, and will definitely be returning for all my future eyeglass needs.

We needed several new pieces of furniture for our recently-​rehabbed home and our architect sent is to i.d. At first I wasn’t sure… i.d. is a small showroom and I thought «where is all the furniture?» But then I met Steven and he helped us select about 10 pieces of new furniture for our home and we are thrilled with each and every piece. He has a great eye for design, and is kind, helpful and patient. They carry all sorts of great lines, from Blu Dot to Knoll. We even bought a fabulous rug from them. If you need furniture for your home, go to i.d. and ask for Steven. Bring pictures of the space (that helps) and get ready to be thrilled.

I recently bought a pair of new eyeglasses here and I couldn’t be more pleased with the selection of eyewear, the customer service, and the value. I came here after stopping at 3 other eyewear stores in the area and they were nothing in comparison to ID. While the other places had zero options for me, ID came up with 3 – 4 options that I would have been happy with. And the prices were very reasonable — much lower than I would have expected.
I recommend this place highly and will definitely be coming back here next time I need a pair of new specs.

This place is truly a step above all of the other places that sell eyeglasses in the area. They have a great selection of frames and a very hospitable staff. They assisted me with my frames and I felt they were really helping and not just trying to get a sale.
The décor is very modern in this place and they even have a few household items for sale as well. I would for sure purchase from this location again in the future. I love to support local business and I hope this place sticks around for many years to come.

Had a great experience here. The owners are very helpful and do not pressure anyone in buying. As an Architect I appreciate the showroom and furniture they also sell and as a busness owner I appreciate their committment to their clients: they really are interested in helping people find exactly what will work. Check them out.
Chris Turley
Turley Architects

Looking for sunglasses, I first visited I.D. maybe 8 years ago at their Clark location. JD, one of the original owners, was incredibly helpful. In so many glasses stores, it’s obvious that the salesperson has no point of view other than to get the sale. But JD actually took time to look at my over-​sized head and select a handful of glasses that he thought might look best. Then he gave me an honest opinion about why some of those worked better than others. And he was right. I left the store in a great pair of glasses «for me.» The «for me» part is the critical part. It’s no good when you leave the store with a pair of glasses that would look great on someone else.
Needing new prescription frames, yesterday I went back to the store looking for maybe my 4^th or 5^th pair of glasses from ID. Steven greeted me as if I’d been there yesterday, even though it had probably been years. Steven has helped me with numerous frames in the past. He and Tony both have an uncanny knack for selecting frames that work and being honest about ones that don’t. And the selection is just amazing. I am now waiting to go back with my wife and choose from between 3 great frames, but I literally could’ve left the store with 7 or more.
The interior design selection is awesome, too. As long as I need glasses in Chicago, I’ll choose ID.

I went here for an eye appointment. Their selection of glasses was amazing, and I really appreciated how much the staff helped me choosing – they were honest about how I looked (not the traditional, «you look great in everything» bs you usually get). They were also great about explaining what my insurance would cover. I also liked the eye dr – she was super sweet. Would definitely recommend to anyone who is looking for a more unique/​trendy pair of glasses!

I visited I.D. because my VSP vision insurance site recommended them, and I’m not totally sure what the concept of this place is since I what I expected was more Lenscrafters and less Bobby Trendy.
It’s a small store that apparently sells very über-​fabulous knickknacks and furniture pieces. Expensive stuff that my budget wouldn’t allow even if my tastes included silver cassette tape mirrors and gold leaf piggy banks; I’m more a Room and Board kind of guy anyway.
Along the wall is a large collection of prescription lens frames. Contemporary and mui expensivo, though my insurance would cover two-​thirds the cost of the frame and prescription if I needed it. The exam itself was routine and quick. Dr. Artim was pleasant, and the staff friendly.

I had an eye exam appointment here for 130 PM on a weekday. While I was waiting, the doctor strood out of the office right past me and made no mention when he would return. I waited for over 20 minutes and no one in the office knew where he went or when he would be back. Keep in mind, I had received 3 emails and one phone call that I was to be there at 130. Finally I gave up and had to return to work.
I reccomend trying VISIONARY on Clark… extremely professional and more importantly ON TIME!

I.D. is a stunning modern design showroom located on north Halsted, just north of Buckingham. Under the tasteful leadership of owner Steven Burgert, I.D. features furniture and home furnishings as well as personal accessories like high-​end eyeglasses, handbags and briefcases. I.D. also offers design consulting services and eye exams. Check out the website for a glimpse at this inspiring modern design gallery.