If possible to rate less I would. Installed the app just because of the terrible service here. I showed up for veterans day and was ignored at the door for 10 minutes. I have no idea how bad food was as I left after they seated 2 groups coming in after me and still ignored me standing at the server station. DONOTGOHERE!
Leslie C.
Place rating: 3 Chicago, IL
The line was ridicously long. Food was good. I went for breakfast and I had French toast combo. Went with a big crowd and the waiter was a bit frustrated. Other than that the service was good. Place was clean. But it could be cleaner. I recommend this place.
Rosie V.
Place rating: 3 Chicago, IL
Service at this particular location is as good as it gets for an IHOP. It can be crowded at times but over all, it’s comfortable and I always get served quickly.
Sasha R.
Place rating: 2 Chicago, IL
I feel very in different about this place he food is good however the employees at this place are very very unprofessional. I get you have to adapt to certain surroundings however one of the waiters at this location was beyond loud and obnoxious. Also the lack of management is mind boggling. I actually heard a manager ask the waiters if one of there coworkers told any of them he was going on break!!! Why do you not know who’s taking there break and approving them? Unless I am extremely desperate I doubt I would go back to eat here.
Aaron J.
Place rating: 1 Chicago, IL
We get terrible service here, everytime. Mostly due to the fact that the staff is ever-changing. Sometimes the waiter(ess), forgets to ask how you would like your eggs, sometimes they just forget something on your order, and sometimes they just give you the complete wrong thing. We come back though because it’s great durnk food that’s open late. That’s about it.
Robert C.
Place rating: 1 Chicago, IL
Where do I start. First of all the place has very uncomfortable seating that was very closter phobic. We order a sampler and the mozzarella sticks are still freezing inside. Then I order the fried chicken dinner with the chicken so cold inside I had to tell the waiter to take it away I totally lost my appetite. Try getting a refill on your drink. Never stepping foot in this IHOP again. So sad!
LadyPearlFire M.
Place rating: 2 Chicago, IL
This ihop suck i can’t order anything. Either its for kids or senior what happen with the simple american ways where u can order whatever u want without worrying about the meun to see if u eligible to order… Suck suck suck never again coming back…
Fee B.
Place rating: 5 Hazelwood, MO
These guys are amazing. Period. If anyone gives these guys,(or any restaurant – especially those who have to put up with late night drunks), a bad review they clearly have never worked in the food service industry a day in their life. This place is unfairly represented on Unilocal.Unilocal in general tends to be a place for lonely bullies to feel like food critics. These guys put up with the jerks that come in at 3am who are drunk and tripping over themselves. For that alone they get 5 stars.
Yadira D.
Place rating: 1 Chicago, IL
H-O-R-R-I-B-L-E! Yesterday was the last straw with this place. I will begin with saying, my son and I have weekly mom/son date nights, and our day is Thursday. For the longest he has wanted to do breakfast for dinner so we come to the IHOP close to us. Granted there has been occasions where we haven’t gone EVERY week, but for the most part we are regulars here on a Thurs sometimes Friday. Every time, I’ve come here, there is always something wrong with my order. The only time there hadn’t been was when this lovely gal, gosh I forgot her name, but when she was our waitress, she knew upon walking in what I liked and made sure after the 1st time my order was wrong to check and make sure everything was as I requested… I miss her, wonderful waitress she was and definitely earned her great tip. Last night, my son and I stopped in for dinner. The waiter, A was nice… unfortunately he completely bamboozled my order… I asked for the T-bone steak and eggs, told him I exactly how I wanted it… GUESSWHAT I GOT? I got 3 eggs and bacon and sausage and hashbrowns instead! Yea, see here at this IHOP you order what you want and THEY decide you are better off with a whole different order. I mentioned mind you I was on the phone, that THAT was not what I ordered and he proceeded to tell me it was. My son was a witness to it and still I was told I was wrong. Because I obviously didn’t have a taste for a steak and eggs, and don’t know what I want, RIGHT?! SMH… Our waiter saw my aggravation building and offered to take my food back, uh-oh we all know how THAT works out, right?! Nope, I’ll keep the lousy food bc I prefer it not to be spat in, or worse. I eat some of it and left the rest as its not what I wanted. Our waiter was a young kid so I felt bad, BUT if you can’t remember the order off the top of your head, jot it down. I appreciated his efforts in rectifying the mistake but it wasn’t enough. At the end of our meal, our waiter comes with a cup of icecream and sprinkles with the check and says in light of the mistake the icecream is on them… I said thankyou, and I appreciate your efforts but I don’t eat icecream. Can’t eat it. He leaves the check and says he didn’t charge us for the pop due to the mistake… oooooh I got a whole $ 5 off my bill! SMH… I pay for my bill and not one person there gave a rat’s behind of how awful my experience was. The manager didn’t care and definitely neither did the district manager… his suggestion was to choose not to come there. NICE! PEOPLEHEEDMYWARNING, TAKEYOURBUSINESSELSEWHERE!
Diana R.
Place rating: 1 DePaul, Chicago, IL
I used to really love this IHOP when Edwin used to manage it. I believe he’s gone now and the service has just really gone down the drain. I was there yesterday, with my boyfriend and our waitress name was Carrie, I believe. She was moving really slow and on multiple times we asked her to bring us something she said sure and totally forgot about us and went to clean something up. She was really acting like she was new, and she might have been but even being new there is no reason to be that slow when you have around 6 tables filled and theres more than enough servers for each table. Also, don’t order their mozzarella sticks, they used to be pretty large but we ordered them yesterday and they gave us 6 of the smallest mozzarella sticks i have ever seen. don’t waste your money on them, if you want mozzarella sticks just go to jewel and buy yourself a bag of them and cook them at home.
Ryan B.
Place rating: 1 Chicago, IL
What a horrible manaemt and waitress service. We sat down and never got serviced. We left after 10im. Never going back again
Amy G.
Place rating: 5 Chicago, IL
Every time I’ve been here, I’ve had an awesome waiter/waitress that just brightens my day. The atmosphere is very warm and inviting, and my order has been slightly off ONCE. And I’ve been going to this location for three years now. To me, that’s very impressive. I will be going here many more times. And a plus? They are always improving. I’ve seen many changes to the service as well as the building itself, and it shows they care.