J Nail Club

This was by far the worst service ever. I went there because they had a special for mani pedi for 26 dollars. They didn’t say hi when I walked in… No one talks to you, and my manicure looked terrible. There was color all over my skin, they cut my cuticles like crap and rushed through the whole thing. My pedicure wasn’t even a pedicure. It was a color change. They didn’t do anything to my toes but change my color. I would have rather paid the extra 15 for a good mani pedi! DONT GO HERE!

The only good thing about this place is their pedicure deal, other then that DON’T come here to get your nails done. The guy messed up my nails twice and also my sister’s. Not to mention he used SCISSORS to cut the fake nails. Yes, scissors! You’d think since they are «professionals» they would use proper tools. Which I also paid extra to get them pointed and they use scissors! Like really? Extremely rude customer service. He kept slapping my hand away or my fingers instead of letting me know he needed certain fingers. They also let so many people ahead of us without telling us why, we were there for 5 hours just to get gel sets. Ridiculous! Take your business elsewhere. DO NOT COME HERE!

OMG this place sucks the old man did a shitty job I walked in 2:20 and walked out at 4:00 just for a pedicure the message is good but the work is NO GOOD now to go to other spot for my nails and redo my toes

WISH I COULD GIVE NEGATIVE STARS.
Want to get a mani/​pedi at a place where you are FORCED to leave in the middle of the service? Want to go to a place where NO ONE speaks or even UNDERSTANDS English? I would rather pay $ 30 for a service than be told to hurry up and pick the color I want because there is a PARTY, when two minutes later a lady walks in and is welcomed with no wait.
When I walked in one of my toenails was chipped so I wanted all my toenails to be cut the same length. I tried explaining this to the girl doing my nails and started speaking slowly so she can UNDERSTAND, but of course she had to get the manager who barely understood what I was saying. She kept my chipped toenail the same length and the rest long. Again, I asked her kindly to cut them all the same length but again she DID not understand. Instead, she started taking off the cuticles of my toe which felt like someone was using a knife to peel. I asked her, is that blood? She responded, «No that’s the red color from your past pedicure.» Or at least that’s what I understood from her sign language.
I was trying to find a color to match my previous manicure so it wouldn’t look off, of course no one wanted to assist me. I was skimming through literally 15 colors and they kept rushing me into taking colors that were SO off from what I have. All I remember was the manager saying,
«Hurry up Hurry up we have a party.» Her «party» consisted of 3 women coming in to get their nails done for a wedding.
Then she told me why don’t you do two of your nails one color and keep the rest, «its the latest fashion.» I said NO I do not want to. She proceeded to give me dirty looks and started cursing in her language, which I picked up from her body language. One of the guys who works there started talking and was about to say something but she made him stop.
When I walked out I ended up with one toe nail oval shaped, and the other squared.
I guess that’s the «latest fashion.»
NEVER again, even it’s free. Save yourself from this disaster, before it happens.

I feel kinda bad for writing this review, but I really do have to say something.
Unfortunately this was the most terrible customer service experience I’ve ever received, let alone the worst manicure. I guess you get what you pay for with a $ 12 manicure, but frustratingly they have a policy of $ 20 minimum on any card transaction. Worst of all they practically bully you to cough up the cash in the middle of your manicure before they put on your polish.
Alright, down to the actual manicure. I was paired with a man who was answering the shop’s phone throughout the manicure. A bit rude, but honestly I just wanted to get my hands cleaned up a bit. Well, turns out I had high expectations. The guy rushed through the whole manicure as fast as he possibly could, tossing my hand aside after each finger to move to the next. He gripped my fingers and hands painfully and seemed to not care one bit that I was an actual human being. Clipping my cuticles was comparable to the Hulk trimming a hedge. Not even a second thought was given to if he was cutting too much skin to the point of pain or bleeding or if it hurt when he shoved back my cuticles. Of course my fingers now looked even more chewed up than they were before.
When it came to the massage, he slapped on some lotion and just kinda tugged each hand around for 10 seconds. He then plopped a searing hot towel on my hands without even worrying about cooling it a little. Ouch. Another hot towel on my neck with a strangle of a massage that got my t shirt wet while my hands were roasting.
I just about cried when I watched him slap on my polish like a toddler with a paint roller. It was terrible — no regard for painting to the edges of my nails or cleaning up the skin around the nail. I was so fed up by then, I just told him to take off the polish and put a clear coat on, which is already peeling off and looking like crap. NOT OK.
So, to sum it up, my nails now are in worse shape than when I went in to this place. Please, if you’re reading this, NEVER go to this nail salon!

I appreciate that I got a $ 12 manicure… You really can’t find a deal like that in Chicago, especially not in Lincoln Park. However, it started chipping pretty quickly and even though she put on 2 coats, the polish looked thin and slightly uneven. Definitely had some polish on the skin surrounding my nail too. While I don’t expect English fluency by any means, it definitely seemed like there was a language barrier and the woman that did my nails was the owner and she seemed like she treated her employees pretty badly. She kept ordering them around and muttering under her breath. Not the best experience but the location is so convenient for me and the price is right! Also, I didn’t have cash and even though the credit card minimum is $ 20 she let it slide. So that was nice!

I only go to this nail salon on Wednesday-​Friday for a $ 15 pedicure. They barely speak any English but can usually fit me in right away without having to wait. The pedicure does not last as long as others but its $ 15 so I guess you get what you pay for.
They have a $ 20 minimum for credit cards so if I forget cash I usually end up leaving a $ 5 tip.

This is by far the worst nail shop experience of my life.
I feel horrible writing this review but it has to be done. I went in 2 days ago just to get a simple manicure. The lady whom I was paired with knew no English whatsoever and when I would ask a question she would just mumble something, I have no idea what. It seems that no one in there knows any english at all …
She treated my poor hands like if it was a piece of meat and seemed to be rushed for some reason. (There was one person besides me in the shop) so I know it was not busy .
She cut my nails shorter, which was ok with me and proceeded to do the manicure then nail polish time came and she began pouring some liquid inside the nail polish, not sure if to water it down or make it smoother? not sure. she manage to paint my nails as well as the skin next to my nails and under them. she did try to clean them up but seemed like a 5 yr old polished my nails :(
Next the massage comes in and she did the kung fu on my back with her hands and started to pound my back like a bag of potatoes. very ackward and so not cool
Time to dry my hands on the dryer thingy and noticed something scratching my hands inside. well what do I see? a bunch of nail trimmings from previous customers… omg !
I left minutes after and my nail polish totally cracked on me and started to peel off .
I swear I WILL never, ever, ever go back here .EVER !

The prices are affordable, but you get what you pay for. They rush your service and are extremely rude. Jenny (THE OWNER) did a service for me within 15 minutes. At first I was excited to be in and out in such a short amount of time, until my gel overlay ruined in 2 days. When I called in to ask if she could redo the two nails, she told me no, she remembers me and there wasn’t much she could have done for me from the beginning. I asked why she would provide service and take my money if that was the case, she responded I don’t know ma’am.
I went to Mid City nails up the street, not only was the person able to fix both broken nails, but for the same exact cost, customer service was way better and I was told if something happened to either nail in the next week they’d be fixed free of charge.

I should have read all of the reviews BEFORE I went and had the worst, experience I’ve had trying to get a simple, relaxing pedicure.
My first manucurist was rushing me so much that I couldn’t even get comfortable in the chair. She was literally pushing me in the seat and insisting that I put my feet in the water before my jeans were even rolled up.
When the owner asked me what the problem was, I said that the girl seems to be in a big hurry. Well the girl got angry and walked away which was probably good for both of us. My new girl was very sweet. But the man was even more rude than the girl.
Well alot more happened but… you get the picture. The place itself is actually nice and clean but the staff is terrible. The deal is not worth the aggravation.

Unfriendly staff, and even worse paint job. My nail polish came off that same night– definitely not going back

Terrible nail service nail chip after one day didnt clean feet properly waited long time for service never going back

This place is so NOT in touch with people. The woman that owns this place seems as though she’s moving young girls from her home country, and teaches them the basics of pedicures and manicures, and puts them to work. They do not speak a lick of English, so she has to continuously monitor every customers request. It’s horrible.
When I asked for the corners of my toenails to be clipped she said they don’t do that. What!!! I have NEVER been to a nail salon that wouldn’t do this. She said they don’t cut in grown nails. Well my nails weren’t in grown, but she still refused.
Although they offer a good price, I’d still find a different place to go. The pedicures are too rushed, and they are very rude people. Old saying, «you get what you pay for» is VERY true here. Please don’t waste your time.

It’s not a bad place but an issue that no one speaks (or pretends not to speak) English. I didn’t have polish on my toes so asked to soak for a minute (even 30 seconds) since they didn’t have to do that extra step but male manager in this pigin English said absolutely not which really rubbed me the wrong way since I’ve been in there a few times over the summer. They don’t seem to understand anything about customer service. And I agree with other reviews – the neck massage is nice – but only if the person gives you a good one. The girls who work there act like Asian robots in a sweatshop so bothersome they probably have such poor working conditions since they appear to hate their job.

$ 26 weekday mani pedi special, upgraded to French pedi for $ 5. Told her I had to hurry & barely made it out in time (still w/​wet nails). Just… When someone tells you they have to hurry… I had to ask her to stop lotion, massage etc. to get on with it. Also really disliked the plastic exfoliating beads type got scrub – actually felt slightly painful. My nails needed buffing but that didn’t happen.
A mistake on her part regarding my bill left her chasing me down at the door like I was dining & dashing. The chairs are great! I’d come back but I wouldn’t go out of my way.

I’ve been here four times, always had someone different give me a pedicure, and they were all wonderful! I was weary of coming here at first because they have some bad reviews on Unilocal,but it’s so close to my place that I thought I’d give it a shot. I’ve only gotten spa pedicures, which are $ 15 on Wed-​Fri. I always walk in and don’t make an appointment and have only had to wait once. Everyone there is very nice and does a great job on my feet/​nails. They even give me a neck/​shoulder massage while I wait for my nails to dry. Their TVs are small and on mute, and there isn’t really any music playing. But I just read or listen to music on my phone. I plan to go back regularly!

Worst place ever! If you want to ruin your day! Or maybe your whole week! Come to J nail club! I would like to give the place –5 stars if I could.
I took my friend there and my friend asked for a white no chip on her hands. She asked for few times if the white are easy to mass with colors. Because sometime white color can be easily dyed. The lady said no, they won’t, all there products are with high quality. Then two days later, my friend’s nails are like diaster！(seriously, I wonder if they are not using any fake products to lower their budget!)
we went back to her asked her nicely if there are any ways to fix it. The Lady started to complain about my friend, they said it was because of her clothes or quality of her own nails. Me and my friend were still nice and patient, I explained to her my nails they did were ok, but my friend’s nails looks horrible. The lady said:” if you don’t like it, then don’t come to this place“
So don’t come to this place ever! Because you are not welcomed!

This place is HORRIBLE! I just got a mani pedi the one for $ 26. I had a horrible lady. She was so rude. Would whack my hands and gave me a 5 min pedicure. Please don’t be cheap like me. Pay $ 5 more for good service!

Worst manicure and pedicure I have ever gotten. The only nice place about this place is the $ 26 special Tues-​Fri, but you’re receiving exactly what you pay for. Pedicure was not totally terrible, would have enjoyed more exfoliation for my feet. Nails were terrible, I left with more nail polish on my skin than my nails, which is fine we can’t always color in the lines, but the woman did not seem to care or notice enough to touch or clean it up. Good place to go if you need cheap and lasting for a day, but will be skipping for next time!

Terrible customer service. I had a manicure and pedicure however the pedicure turned out smudged. I blame this on a rushed technician who rushed to put my shoes on for me even though I was waiting for my manicure to dry. I called to complain and was told to return; however once I returned the main manager was incredibly rude towards me. She essentially only wanted to re-​do my big toes even though others toes were smudged. What a waste of a drive, money and time!