Jordan’s Food of Distinction

We worked with Jordan’s very last minute after a debacle with our other caterer. They really swooped in and saved the day for our nonprofit’s fundraiser. The team was really wonderful, quick to jump in, and very kind. It was a real pleasure working with them and I would highly recommend them.

Jordan’s did the catering & bar at our Wedding at the Newberry Library on ¹¹⁄₂₈. We were absolutely thrilled with how everything turned out. From the initial conversation and meeting with Pam, we knew our guests were in for a treat. We have had several people follow up with us post-​wedding to say how good the food was, the serving staff was professional and fun, and I felt at ease the whole night! Pam, Jamie, and their team do so much more than just feed people– they truly create a memorable experience. I highly recommend Jordan’s.

Hiring Jordan’s Food of Distinction for our wedding was one of the best decisions we made. Looking back I don’t know how they pulled everything off so seamlessly! There were signature cocktails, cool liquors, nice staff, and great food. And the best part was that I didn’t have to think about anything – they just handled things behind the scenes so that I could enjoy every moment.

Jordan’s did such an amazing job at our wedding! Where do I start, they honestly made everything smooth and seamless. We were married at Salvage One so the atmosphere was already spectacular but Jordan’s found ways to take everything to such a higher level it was fantastic! My wife and I could not be happier in fact it was the definition of perfection. Coming from a picky person who works in design they went above and beyond for us. The food was fantastic and the guests raved. The décor, flowers, liquor and staff were top notch. Dealing with Pam was awesome! She is super down to earth even let me kid around, give her a hard time, laugh & joke! Our wedding was anything but conventional and Pam helped tremendously to make all of our dreams come true. I cannot say enough about her and her staff, words cannot express our gratitude. I recommend you utilize Jaime the onsite wedding coordinator. Honestly, we didn’t lift a finger! She orchestrated the whole thing day off! She even told us when to eat, where to be and how to make the most of our time. That being said everyone was able to enjoy the entire day and evening and that made it magical. So thank you, thank you to Pam, Jamie and the entire staff at Jordan’s Food of Distinction! It is your one stop shop to having the best day of your life period.
Sincerely, Brian & Chelsea

Elias is the absolute best. I did not have to worry about a thing on the day of the wedding. Everything was set up so beautifully. They handled all of the alcohol, linens, tables, and chair rentals and were great to work with. All of our guests kept talking about how great the bartenders were and how they were incredibly professional at the wedding. The day was perfect! Thank you guys!

Nothing ever goes perfect on your wedding day, but JFod did the very best to make sure it was as smooth as could be. Pam and the gang did everything they could for us, and we appreciated every bit of it. And a good chunk of our guests told us it was the best wedding food they had ever had! I would not hesitate to tell people to use JFod for any event. Getting to work with Pam and Elias should be incentive enough!

Jordan’s Food of Distinction catered my wedding over the weekend and I couldn’t be happier with how everything turned out.
Pam, Elias, Jamie and Alex made us feel like family, were super easy to talk to and the food was incredible. Being a chef, it takes a lot to impress me and all of their dishes were so amazing.
JFOD handled everything from our booze, linens, tables, and flowers. I made most of our centerpieces, but they added some floral to one and it was better than my fiancé and I had imagined. I trusted them to handle picking out artifacts at our venue (Architectural Artifacts) and they did a fantastic job.
Our guests raved about all of the food and décor, someone even mentioned that it looked like a red carpet event. Their staff took wonderful care of my wife and I, and our guests as well.
Letting JFOD handle all of these details of our wedding was the best choice for us! Thank you so much!

Went with JFOD for our wedding and we were very happy with the overall finished product. They did a great job of executing our ideal aesthetic and it was a great party overall.
The staff the day-​of could not have been nicer and our wedding planner through JFOD, Jamie, was absolutely amazing. From making sure we got to taste our hors d’oeuvres to carrying my bag o’stuff to making sure our Stoli Dolis were bottomless, Jamie made it possible for us to actually enjoy our wedding day. Thank you!
My husband loves to cook, so it was important to us to have good wedding food — and Jordan delivered. We had a great variety and our guests have continued to rave that it was the best wedding food we’ve ever had.
Thanks again, JFOD!
Kate & Davis Brewer

My daughter and son in law just married 11−22−14. The venue was at Morgan Manufacturing which BTW was an awesome venue to have any event at!
The bummer was JFOD. They over promised and under delivered. Very disappointed with them from multiple perspectives. Overall I felt like a victim who was just robbed. There focus on cutting every aspect of delivering a great meal at the expense of trying to maximize there profit was clearly more important to JFOD. For example we paid for multiple appetizers. They didn’t start coming out until 6:10 and was to start at 6:00. That was my first clue.
Then they had 3 or 4 servers coming our with tiny dishes with 8 or 10 little apps on them. We had 225 pple at the event. The refill time would take 5 — 10 minutes before you would see servers come back because of the distance from the Kitchen to the cocktail holding area. Most of the guests didn’t even get to taste them. Then I didn’t see them serving anything after 6:45 to 6:50.
When we booked we were told that for dinner we would have four stations because I was concerned about waiting time. Pam promised me it would flow quickly with 8 pple able to go at one time with four stations. That changed we only got two stations. The presentation of the two stations was an embarrassment to me. I couldn’t believe this was what I paid for. But the best is yet to come. The food was cold. I never had to eat filet cold before. The vegetables were under cooked and had no flavor. The plated salad was a complete joke. My plate only had lettuce on it and a couple of cranberries. Absolutely nothing was like what we tasted in the kitchen at our taste testing. My guests were all surprised by the food at our event because we always made sure this was a focus for our weddings. I emphasized this multiple times to both Pam and Jordan pre wedding.
The coffee Deseret bar was also an embarrassment. I didn’t know we were getting paper cups and plastic silverware. I do that in my backyard for parties didn’t expect it for my daughters wedding.
As you may have read from other reviews, Pam was awful to deal with. I asked her why the food was cold immediately when I tasted mine and her response was «well it tastes delicious to me.» I said Pam my guests are all saying the same thing it’s irrelevant if you think it’s tastes fine. She just shredded her shoulders like oh well. Pam CLEARLY shouldn’t be a front person in this business. She is rude, arrogant and makes it very clear she is only concerned about putting your money in her pocket! I did inform the Morgan Manufacturing rep that JFOD should be removed from their list of caterers to recommend.
Lastly we contracted with Morgan for the liquor and found out at the wedding JFOD was doing it. Thus might explain why we went from top shelf liquor to stuff my guests never even heard of. I’m still trying to get answers on this.
Disappointed Father of the Bride!

Used Jordan’s for all of my wedding tables, chairs, dishes, linens and bartenders. No complaints! They worked seamlessly with my caterer and venue. There were a few random items we needed that night (like an extension cord) that the team helped us out with immediately. I definitely recommend them for weddings or large parties! Alex was super easy to work with.

We hired JFOD in the late fall for our June wedding. There was one thing that almost crashed the deal in the beginning, and it had to do with the attitude of the person we were dealing with. We quickly decided that we would move forward once I figured out how to respond to her with the same mannerism. We had no issues with the price point, except that I wanted to make sure we didn’t have any hidden costs so I asked to know all the costs upfront and reconfigured the contract myself to include gratuity. There’s no way I can sign a contract that says gratuity in some anonymous amount is due a week prior to the event… not happening. The contract was bit wonky with when certain payments were due, but I guess it works. Never actually received a signed copy of the contract, but once they accepted the deposit we figured it was a go and paid it two full months before the event.
In the end, the tasting was wonderful, they agreed to the style of wedding we wanted and we ended up with the wonderful assistance of Elias for planning and Alex for the final walk through and day of. Alex worked wonderfully with the other vendors. She has a very nice spirit and asked the questions that we didn’t think about.
Our guests have not stopped raving about the food, there was more than enough. We hosted a cocktail hour with passed hors d’ouevres BEFORE the actual wedding and then a buffet reception. Once the wedding party arrived to the venue Alex made sure food was brought up to the holding space. The wedding party gobbled it down quickly and then asked for cocktails as well. She didn’t fret (even though JFOD wasn’t responsible for the bar), just responded and brought up a couple of bottle of champaign from the bar. She literally catered to us all night, which was helpful since we were so excited and didn’t exactly remember that we should sit and eat!
Great food, great service and were able to go with the flow of our nontraditional style of wedding and the limited spacing they had for the buffet. They made it work. Our wedding coordinator loved them as well!
My advice: be clear in what you want upfront and leave no room for wiggle in the contract. It’s your day and when vendors agree to provide the service you request for the agreed cost just cover your bases upfront!

This is a long overdue rating of the company we hired to cater our wedding.
Pre-​wedding:
We tried out several caterers before we were married last summer. I just got a good vibe from Jordan at his kitchen. Elias was top notch and asked us several questions about what are tastes were and our favorite places to eat. I felt this was good because it gave them an idea of what we enjoyed. Jordan and his staff prepared some excellent pairings for us as we were going for sort of Mexican/​Latin theme. Some of the combinations were amazing and the presentation was excellent.
Jordan also recommended his brother to provide a bartenders. They were excellent.
Wedding:
The staff was top notch and everyone raved about the service they received at the wedding. Our biggest complaints were how the food was laid out. It looked like an Army mess hall, nothing like we had agreed to before the wedding. My wife and I were taken aback once we went through the line to get our food. There were also no cards or signs explaining what things were or what was in the food. The food itself was just okay. This was explicit for us as we had a few vegetarians attending the wedding. Although no one knew what to expect, inside we were deeply disappointed. Some people enjoyed it while other said it was a little bland. I would have never asked my friends this but felt it was necessary considering what we paid. We were also supposed to have a gelato station. Due to the extreme heat this was not possible. But no one bothered to tell us, my father in law or our wedding planner. What our guests received was ice cream from a box. Yep, ice cream from a box. We would have rather had them serve nothing. This was embarrassing.
After:
Although Pam tried to remedy the mistakes we truly never felt like we were a big deal or important enough to bother with. I felt bad as I was the one who pushed JFOD to my wife and her family. They did offer us a night with our friends to come and have Jordan prepare a meal for us but I certainly would have felt stupid showing up to partake in that. I certainly feel let down considering the overall cost of the day.
I’d give 5 stars to Elias. There wasn’t a more exhausted person at the end of the day besides our wedding planner. He was top notch.

## Note: I’m writing this from my husband’s account because I don’t Unilocal,and I didn’t want anyone to think this wasn’t a real review /​posted by a friend. I’m honored to write this. ##
When planning our New Years Eve wedding at Salvage One, we had three main goals:
1) Serve amazing wedding food people would actually enjoy
2) Serve tons of booze
3) Have great music all night
And, with the help of all of our incredible vendors, we nailed it. All cliches aside, our wedding truly proved to be «the best night of our lives»… and JFOD helped make it happen.
From our first meeting, JFOD treated us like family — working within our budget to meet our needs. Pam is incredibly caring and talented, Elias is quick and knows the industry well and then there’s Jordan (the chef). He’s Passionate, creative, attention to detail is impeccable, he’s visual, and of course, adaptable. Together, as a team, they are gold.
The dinner was out of this world! My husband and I absolutely love food — so we wanted our menu to be a reflection of how we like to eat. Pam, Elias, and Jordan worked together to create the perfect menu for us and our guests. Skip to the next paragraph if you don’t want the menu details, in short, it was incredible. We started with about six heavy apps including white tuna sashimi with Japanese citrus ponzu and slow roasted heirloom pumpkin soup. While guests were enjoying cocktail hour, Pam came up with 2 plates of apps for my us to try, paired with our favorite drinks. Talk about service! We were blown away! For dinner we served buffet style — a mac and cheese bar with assorted toppings and a latin station which included pork shoulder, Amish Chicken Breast, and an abundance of sides. Our guests enjoyed every bit, and to this day, have not stopped raving about how delicious the food was at our wedding.
And then there was the booze/​service. We worked with Ryan from JFOD to supply the alcohol. He was incredible. Even with a fully loaded bar, our guests managed to take down 15 bottles of vodka during cocktail hour, so Ryan ran out in the snow storm to get more alcohol for the night. We can’t thank him enough for everything he helped with during the evening. In fashion with everything else, the service was nothing short of fantastic. We were worried about easy bar access and how the staff would work the guests and the buffet, but there was really nothing to worry about.
A short review could not simply do justice for amount of gratitude we owe the whole JFOD crew. It’s hard to imagine that there’s any other caterer in Chicago that would care so much, do a better job, and most certainly be such a joy with whom we had the pleasure to create such an incredible night. My husband and I will forever be grateful. To Pam, Elias, Jordan, and Ryan — thank you for making our wedding so special. We will continue to spread the word to friends/​family and absolutely hope we are fortunate enough to work with you guys in the future!

I find it impossible to believe any of the positive reviews posted for Jordan’s Food of Distinction are legitimate, and would recommend avoiding this establishment, at all costs. My reception took place in August 2013 Here are the facts:
JFOD agreed to run our event, although all catering of food and liquor were being handled by others. They provided a proposal which included unnecessary items and personnel and argued with me about the necessity.
JFOD was paid in full via bank wire 4 days prior to the event. I wished I had used a credit card to provide leverage as a disaster ensued.
Elias was the only person who I’d give a glowing review to. He was professional, and performed an exceptional job of planning and executing the event. The service staff, additionally, did an excellent job.
Attendees arrival time was 5:00 PM. Jordan contacted me (approximately 3:50 PM on ⁸⁄₁₁) 10 minutes prior to my wedding service, advising me the bartenders were late and didn’t know what they were doing (I scheduled the 2 bartenders to arrive at 4:00 PM, and was advised by my friend who owns 3 bars and who is the employer of said bartenders 1 hour of time would be sufficient). Jordan claimed he needed to bring in 2 extra people immediately for an hour, and the cost would be $ 300 (a petty charge, given the cost of his services exceeded $ 13,000.00) — he demanded authorization from me immediately, and I agreed. I found out later by interviewing friends on site at the time the work was actually completed prior to 4:00, when the bartenders arrived. The bartenders did not receive additional help between 4:00 — 5:00. I verified this fact with the bartenders during the event and mentioned this to Jordan. He shouted at me angrily, «Forget it. Keep your $ 300» and stomped away (all of this transpired during the event in front of my guests).
Many cases of wine were staged in the kitchen area for the servers to pour — I’m unaware how much was leftover in the kitchen at the end of the night, as the empty bottles were not being placed into the empty boxes to count. There was a bar at the opposite end of the building which was being manned by bartenders I separately hired. At approximately 10:15 PM, the bartenders placed the leftover wine neatly in a stack at the end of the bar (next to a stairwell exit of the building). There were 5 cases of wine in this stack (again, I don’t know how much wine was still in the kitchen). Jordan told me, «You need to get all the wine out of here now». I had secured an agreement with Jamie Bauer (the venue manager) to leave the wine on site to be picked up later in the week. I walked away for 2 minutes to verify this agreement with Jamie, returned to advise Jordan, and his reply was, «I don’t recommend leaving anything here. It can grow legs». I walked away to ask a friend if I could load the wine into his truck and grabbed two people to assist carrying out the wine. On my return, 90 seconds later, only 2 cases were left in the stack. I immediately found Jordan and told him someone took my wine. His reply was, «I took it. You can pick it up here on Tuesday when you give me the $ 300 you owe me» (reneging on the statement he had shouted earlier). He followed up by screaming offensive statements including: «This event wouldn’t have happened without me». «You can’t afford the kind of service I provide» and «Your bartenders didn’t have a clue what they were doing».
I demanded he return the wine to me, as it was my property, and informed him it wasn’t appropriate to steal and take my property hostage. He refused.
Jordan followed up by sending me an invoice demanding an additional $ 300 + $ 420 for overtime (additional charges were never previously discussed). Pam followed up by calling my employer (!) and asked him questions regarding my reputation. She asked, «Is he a jerk or a double jerk»? She immediately followed up with a phone call to me blaming the theft of wine on me because I didn’t feel a staff of 31 people was necessary to run our event, and scaled the number back.
Jamie Bauer (the venue manager (also a wonderful human being)) was notified what happened and negotiated with Jordan to return my wine. Of the wine missing, only 4 cases were returned on Friday, ⁸⁄₁₆.
I contacted the venue owner, Stuart Grannen (a gentleman), as a last resort to negotiate the missing wine. His involvement propagated a phone call from Pam Spritz who apologized, and said she would try to find my wine. I received an email from her the next day and replied twice. My 1^st reply stated to have my wine delivered to Architectural Artifacts on a specific date by 5:00 or cut me a check in the amount of $ 750 minus the $ 300 charge I originally agreed to pay him. My email yielded reply from Jordan wanting to negotiate the value of my wine. I sent a 2^nd email requesting payment, and to this date, have not received payment or the return of my stolen property.

JFOD is truly as good as it gets. From the very beginning of planning our November 23 wedding, we knew that the food would be among the most important elements of our reception, & JFOD came very highly recommended from our venue.
From my first conversation with Pam, I secretly knew that we had found our caterer. She talked about Chef Jordan’s style & then asked me to send her a list of our favorite restaurants, likes & dislikes, & finally, our budget. When the proposed menu came back, it was like Jordan had known us forever. It was near perfect, & incorporated our tastes in every possible way. My now husband loves Italian beef sandwiches, which isn’t exactly the classiest thing to serve for dinner. But you can serve mini ones during cocktail hour! And when we asked them to change their usual complimentary mini float drinks from strawberry (I think) to pineapple like the Dole Whip they serve only at the Dole plantation & in Disney World, they quickly agreed, & Jordan managed to make it taste exactly like Dole Whip, though I don’t think he had ever had it. Between all of the personal touches (there were more), & the high quality of the food, I was proud to have them at our wedding & many of our guests raved about the food (unsolicited) & said it was the best food they had ever had at a wedding.
But what truly sets JFOD apart is their service. Our reception was at Architectural Artifacts, so a little DIY-​y, & I think I would have had a nervous breakdown without Elias. When we worried about it being difficult to hang Christmas lights for ambiance, Elias told us that if we ordered candles instead (& told us what website carries them the cheapest), he would personally set all 60 of them out on the windowsills & light them. He took responsibility for setting everything up, down to our guest book & photo app cards, & who knows what else. We dropped everything off & really didn’t worry about it, I knew we were in good hands (Alex at Architectural Artifacts is also amazing). He walked us thru linens, timelines, etc. in an efficient & educated, but also kind manner. He took time when we needed it, & kept us moving when a detail wasn’t as important to us. And it should not go unmentioned that their servers were fantastic — attentive & courteous.
And Pam. Having read the other reviews, I feel like I need to defend her & really just say that she is kind of a direct person who has been around more weddings than any of us. That said, it all comes from a place of wanting to make sure your wedding goes off without a hitch, & how you want it. She is a generous spirit who really does care, don’t mistake that. In my experience, she was a bit quicker to reach by phone than by email, but if you really needed her or were worried about something, she was going to get back to you.
I could go on for a while, but I won’t. I will say that I have high expectations when it comes to food & service, & our expectations were FAR exceeded by JFOD. Our wedding would never have been what it was without them. I can’t wait to work with them again.

Jordan’s Food of Distinction handled pretty much everything for my wedding last June (this review is WAY overdue). No really, like everything. Food, booze, floral, cake, tables, chairs, china, linen, tent, dance floor, staff. Not one single detail was overlooked.
Pam is genius, Elias is a godsend, Marta is the most creative person I’ve ever met, and Jordan is brimming with culinary erudition and inventiveness.
When my husband and I first got engaged, our first step in the wedding planning process was securing the right caterer. We’re both food enthusiasts and serving great food was really important to us. We contacted a few caterers before JFoD and they were… fine. But they made us feel like just-​another-​couple-​getting-​married. Those caterers presented us with packages to choose from, which I’m sure makes things easier for them, but it felt very impersonal to us.
Jordan’s Food has a really unique way of doing things. You tell them what kind of foods, flavors, cuisines you like, and they develop a menu that’s entirely your own. Chef Jordan is incredibly talented! My husband and I wanted an outdoor summer wedding and we dubbed our food-​vision as «sexy BBQ». We wanted all the good country/​southern favorites, but brought to an upscale level — and holy cow, they nailed it!
4 months later, and my guests are still talking about how it was the best wedding food they’d ever had. I’m hesitant to call it wedding food, because somehow they pull off upscale restaurant dishes served in large quantities at events, which I know is hard to do.
The personal touches and attention to detail was really what sold us on JFoD. It was an added bonus that they were able to price out a liquor package that was cheaper than if I supplied my own booze.
They have an in-​house florist, Marta, that makes magic in the floral & décor department. Our venue was a lovely outdoor garden and she was able to capture and accent the preexisting beauty of it, without overwhelming the space.
Pam & Elias handled all the things I didn’t really want to think about (chairs, tables, linens and so much more), and it was so easy to trust them on it. Every time we spoke, I got the impression that they had loads of experience and knew exactly what they were talking about, but never did they make me feel like my wedding was just another run-​of-​the-​mill event for them.
I’ve made a short story quite long, but in essence:
Dear JFoD,
I love you because you’re awesome.
XO, Alex

My fiancé and I had been on several tastings before sampling Jordan’s and were immediately sold … it’s obvious why they came the most highly recommended from our venue. We both loved Jordan’s use of vegetables in the sauces so everything was rich without feeling the least bit heavy or salty.
After the initial proposal, Pam and Elias were helpful in adjusting the menu to accommodate our budget and both were flexible with a few last-​minute changes to the headcount and table arrangements. Their bar expert Ryan was equally helpful suggesting selection and quantities that ended up costing well below what we expected to spend on booze.
The wedding night was perfect thanks largely to Jordan’s staff. They did a great job setting up the room and working in a few personal touches that we requested. No joke, we had several guests tell us it was the best wedding food they’d ever had. One even sent them an email complimenting everything.
I would definitely recommend Jordan’s to anyone in search of a caterer. I notice there’s quite a range in the Unilocal reviews so please don’t hesitate to send me a message with any questions.

Initially, when my husband and I found Jordan’s Food of Distinction on
, we were impressed with the fact that they were accustomed to serving ethnic foods. we sent them Filipino, Nigerian, and soul food recipes for our proposal. Once we had our tasting, we knew it was meant to be. Somehow, Jordan found a way to perfectly planned our cultures through food. if you could imagine macaroni and cheese, pancit, suya, lumpia and collard greens on the same delectable plate, then you just received a small taste of how fabulous are wedding food was. From grandparents to young adults, vegans to carnivores, guests could not stop discussing how delicious the different options were.
When it comes to the décor, Marta was the most innovative, creative, and understanding decorator to work with. She initially started a Pinterest page for us to share ideas. This gave her the exact mind set of what we wanted for the wedding. She went above and beyond my expectations. The wedding looked like my own personal perfect chemistry science themed chic restaurant. My husband and I took a sneak peak before the wedding. I cried when I saw how beautiful everything was.
Elias handled the layout and itinerary for the wedding. He has an outstanding, humorous, brutally honest way of letting you know what is best for your event. From fittng African dancers in an elegant way to choosing which table cloth and napkin went best with my personalized menu. I just wish therr was more assistance with people getting to their seats during the ceremony and reception. There were discrepencies in both cases where people should have been quickly escorted to their seats. Either way, the team pulled through with adjusting to any and every possible circumstance.
Pam, takes complete charge of the business end of the catering coordination. She provides numerous options based on your budget. She finds even the smallest details that can make your day special. She is like a mom when it comes to worrying about how perfect your day will be. some may misunderstand her motherly worry, but I just see it as being a perfectionist, which you should be when handling events. when it comes to having any business you take care of, just stand strong with what you want for your event and Pam will see it through. on the day of the wedding I saw Pam several times. She personally assisted me with more food, drinks, and removal of drama.
Overall, my experience with JFOD was outstanding, impeccable, and grand. I would definitely use and recommend their service again. Anniversary dinner anyone?

The tasting was great. Jordan is a great chef. His mom Pam deals with the business side of things. She gives you all this attention before you sign a contract with them, and sells you on how they are a family owned business that will give you all this personal attention. Once she got my deposit check, it was hard to get a hold of her for all the personal attention and help for my wedding that she promised. A few weeks before my wedding, Pam had passed me over to a new employee, Marisol, who was actually very wonderful and helpful.
At the time, they were in connection with Stan Mansion, my wedding venue. A month before my wedding the owner of Stan Mansion told me that JFOD was banned from doing weddings at her venue. Apparantly there was some sort of altercation at a wedding that they did at Stan Mansion. I am not fully aware of the details. When I told the owner that I had already booked them, she agreed to allow them to cater one last wedding there, being my wedding.
The food at my wedding was tasty, but it was cold. The servers at my wedding were very nice. However, after all that personal attention that she sold us on, I did not even see Pam on my wedding day.
The food is good, but Pam isn’t. If for some reason, you do something that she doesn’t like, she can get nasty with you and forget that you are a client that can give her business in the future.
A friend of mine liked the food at my wedding, and so she asked about JFOD. When Pam found out that my friend was Puerto Rican, she handed her over to an employee that was Puerto Rican.
Whenever I’m asked about caterers, I don’t recommend JFOD.

Update: After Pam read my review, she not only felt it was appropriate to email me a rebuttal, but she also sent me an insulting email during the teacher strike. TEACHERS BEWARE, Pam doesn’t like us! Below is her direct-​quote email:
«Its amazing that you have time to write a bad review but you don’t have time to answer an apology–
I hope when you are teaching students (our future) that you don’t forget to teach manners.
Best, Pam Spritz»
Original Review: A year and a half before the wedding, my fiancé and I decided to go with Jordan’s because they were the only caterers who seemed able to hit our budget. Pam was very nice and even invited me to our venue to see them setting up for another wedding. I had read the reviews about Pam but decided to trust that she had adjusted her attitude and business practices in order to account for the negative reviews they had been receiving.
Three weeks before the wedding, I emailed Pam to see if we needed to have a final meeting. This email was never responded to. For our vendor walk through meeting, Jordan was there instead of her, which was weird because Jordan didn’t seem to know much about what the plans were.
After that, Pam did contact me to go over our final order. However, I was taken aback by the amount of last minute items that needed to be added since I thought we had finalized everything so very long ago. This included double the amount of plates, forks, and knives, and new items such as bread baskets and butter plates. I also added 2 high chairs. Pam also told me that the asparagus we wanted was more expensive than it used to be. Since it’s the only vegetable both my fiancé and I agree on, I said we would pay more to have it. Five days before the wedding, we received a new invoice from Jordan’s which was a couple thousand dollars more expense than the original. This included gratuity, which was 20% of the food and alcohol (which was ordered from Binny’s, not Jordan’s).
In the end, I was mostly disappointed with Jordan’s. First, right before the ceremony one of the waiters knocked into my flower girl which caused her to drop her flower petals all over the floor. Then another waiter tried to serve the best man first, thinking he was my new husband. Also, the high chairs I added were not put out at the appropriate tables, instead, I saw only 1 tucked into the corner.
The food was also mediocre. Even though we requested (and said we would pay more for) asparagus, broccoli was served instead. I wish I had been told about this last minute change in advance to it being a surprise on my plate, because my husband hates broccoli (a fact which I had told Pam during our menu setup and tasting). Also, Pam interrupted my fiancé and I while we were eating to ask me if I wanted her to get buckets to put the flowers in at the end of the night, but I don’t know why she did this since she never followed through with it anyways.
All in all, Jordan’s was the only vendor of the night that let us down. I would give them a C for food, and a B– for service. I would not recommend Jordan’s to those who are looking for a caterer that is reliable and up front. I also think it is a little snake-​ish to add gratuity before the job is actually performed. We would have never given them 20% if we had not been forced to.