Loews Chicago

Had a lake view suite, room 626, and was awesome. 180 degree view of the lake, river, and city. New hotel that’s top notch. From the front desk to the concierge. Booked using fine hotel through the amex platinum and came with free upgrade, checkout at 4pm, 100 credit to use during the stay, and 60 per day for breakfast.
They have as free car service that uses a pimped out Audi A8L. The back seat had heated seats, auto sun shades, and controls for sunroof.
Recommend the restaurant here serving Argentinian food. The Purple Pig and Sepia are 2 of my favorites in the city

Awesome staycation. Went this weekend for our anniversary and was treated like royalty.
Everyone from the doormen to housekeeping were amazing. Great clean comfortable rooms.
Just a fantastic stay. The hotel was built in 2015 so it is so clean and quiet. Will be back!
Great exercise room and lap pool. Did not check out the spa but seemed very nice.

This newer hotel in the Streeterville area of Chicago is certainly a 4-​star caliber establishment. We have stayed at similar hotels in the same area and the amenities left no room for complaint. Loews provided a very firm mattress for our king size premium room with a clean bathroom and and an excellent shower. The hotel get bonus points for their parking package. No matter where one goes in the loop, one can expect to pay 65 per night for in/​out valet parking privileges so I like how Loews bundled this in for a 40 per night surcharge: it gives the hotel an edge over its 4-​star peers in the area.
I would have given 5 stars except for two demerits worth noting. First, the hotel offers an upgrade option from a ‘superior king’ to a ‘premium king’ and confirms on the phone the primary difference with this package is the view. Based on this explanation, I opted to choose the upgrade for 20 per night. The outcome was a room on the 12^th floor… of a 52 story hotel. Seriously? We could see the posterior of the building and about 30 feet of the frozen Chicago river. Had this been somewhere in Nebraska, perhaps a 12^th floor view may have been impressive but in this part of Chicago? Well… not so much. I felt a bit bamboozled by the ‘upgrade’ offer and should have stuck with the ‘superior’ package. Loews should not be charging guests premiums for views on its lowest floors so if you are expecting a skyline or lake front view, you may wish to confirm the assigned floor.
Second, while the staff was friendly and helpful when you can actually find them, Loews seems to still be trying to get a feel for the coverage needed to operate a 4-​star hotel. Every time we came to the lobby, there seemed to be nobody at the desk. Sometimes the concierge desk was vacant as well, and the valet station was like a deserted ghost town morning, day and night. On several occasions, we had to sit in the valet zone for 10 – 15 minutes until someone showed up to park the car. The valets were all friendly and courteous but when temperatures are in the single digits, sitting outside at night waiting and idling for what seems like an excessively long interval before someone comes by to park the vehicle can be tiresome.
As there are so many 4-​star hotels in this area to choose from, it is simple customer service elements such as these that ultimately make the difference between the best places to stay and the ‘so so’ establishments. The amenities here were excellent overall and once the management at Loews finds its footing for the attention to details, this hotel should really shine.

Fabulous Hotel! Amazing staff, brand new and extremely clean! Fantastic restaurant and wonderful location. we walked around the corner to top shopping and entertainment. Will be my new spot in that city. Great parking and easily located. Felt more like a Mandarin Oriental! 5 stars all the way.

Stayed here over the holidays. Very nice hotel conveniently located in Chicago. Museums and major attractions are an easy walk away. Friendly, efficient staff. Brand-​new hotel, so the rooms were spotless. AMAZING hotel fitness center with more than the typical single treadmill and weight station. Also, their pool looked big enough to do laps… Watch out for the shorter hours at the Starbucks located off the lobby. Only complaint was the noise level through the room door. It was very easy to hear returning guests talk in the hallway. Even their opening/​closing of their front doors was transmitted. Surprising since this is such a new hotel. Easily remedied though, by leaving the room fan on throughout the night. Would definitely stay again!

I don’t even know where to begin. I absolutely loved this place. Besides the location being in the heart of the city, our room was awesome. Two words… PILLOW FORT! I had read that they did these and was obsessed. I walked into the room and actually gasped because it was so cool. I went in and took a nap like a child. It was awesome!
We did eat at Rural Society and thought it was one of the best meals of our lives. Every bite was phenomenal and explanation of the dishes was concise and never condescending.
The staff at the hotel was top notch and learned my name like I was there every day.
I also loved our shower and HUGE bath sheets. (I am also appreciative that the glass showers do not face a mirror because honestly I don’t want to see «this» bathing.)
I would recommend this hotel to anyone and look forward to stay in the city again.
Thank you Loews! It was a dream come true.

It’s a nice hotel, but a little pricey, and for the same price, you may be able to get a hotel right on Millenium Mile.
The guest rooms are spacious, as well as the bathrooms, and everything is beautifully designed. The indoor pool is also very nice, and the fitness room is spacious as well. If you are looking for nicely designed guest rooms and amenities, I would recommend staying here.
The one thing I will mention is that usually, at many hotels, you can request a different room with a different view or higher up, at no charge. Front desks are usually always very helpful, and all you have to do is ask. I asked if we were able to get a higher view of the city, if there was a room available that was the same room type we were staying in. The front desk woman immediately began pitching us a «higher» room, claiming it would be better, for just an extra $ 100. I can understand wanting to entice guests with a better view, meanwhile pitching a higher price, but, when we got to the room, the view was sub-​par, and not very high at all. As we were jet lagged, and had just gotten in from an evening flight, we decided to keep the room.
In hindsight, it’s not worth the money to upgrade, and I think next time I’ll stay at a more complimentary and accommodating hotel closer to downtown.

My wife and I stayed at the Loews Chicago hotel (Room826) for our wedding anniversary. We originally booked the King Corner room and opted for the «snowed in package», which included Gourmet Cookies (with recipe), 2 hot chocolates (Keurig), a free movie, Valet parking, and an optional Pillow Fort upon request.
I was emailed the night prior to our stay and was informed that our room was upgraded to the Lake View Suite.
When you first walk in, it is so big, yet it is not overwhelming. There is a lot of seating, a bar, and a huge television. The staff is extremely nice and helpful.
The room was spacious, clean, modern, and offered some decent views. (8^th floor). Soon after getting to our room, a complimentary bottle of Champagne was delivered with a hand written card for our anniversary.
We did not experience the restaurant, Rural Society, although I wish we had. (See my review on the dismal Cite Restaurant). But, there is a fully functional Starbucks located in the lobby, so that’s a plus.
This Hotel is conveniently located near Navy Pier, Maggie Daley Park, as well as other attractions. We will definitely be returning to this hotel in the future, with our children, for a weekend downtown.

Our first time here and it won’t be our last! We wanted a family retreat in downtown so we researched a few hotels downtown to see which would suit out needs. We decided on Lowe’s because it was in a great location, reviews were good and the price was fair. We booked our room and order the snowed in package for our children and we were pleasantly surprised. First, we were allowed to check in early, I mean really early like noon. I think they understood we would be spending that day in downtown and wanted to park the car, unload the luggage and enjoy the city. I don’t think I’ve ever checked in so early in my years of traveling and I was grateful to the staff. Upon arriving the staff was super friendly and handed each child a goodie bag of activities. The kids were over the moon and this set the tone of our mini trip.
The hotel is beautiful and the views are amazing. The décor is modern but still approachable and relaxing. They have room service till the wee hours which is nice. The snowed in package came with a tin of cookies and hot chocolate packets, a free movie and a pillow fort! A plus for me is the hot water and the water pressure because I’m obsessed with both lol. We plan on returning to this hotel and I’m thankful they made our experience enjoyable.

Clean, modern room and friendly staff. No brainer, will come back to stay here next time if I need a hotel in Chicago.

Really bad experienced. I choosed this hotel for their views and paid extra to get a room «with a view». However photos on
are photoshoped (those views do not exist. The hotel is only on the lower floors of the building). I got a room on the 5 floor and was treated extreamly rudely at reception and was told that the advertised view was a «request only». What a rip of. Was denied to cancel my reservation. Hardly ever been treated so bad in a Hotel. There are much nicer Hotel in Chicago for much better prices.

I stayed here recently for a company event, and everything was phenomenal — from check-​in through check-​out, they handled a very large crowd with aplomb. Noteworthy were:
–The conference facility. Very well set up, comfortable, and airy. Terrific acoustics. Maybe that’s table stakes (pun intended) for a conference room, but if you’ve been to a few of these, you’ll relate that not every hotel gets it right.
–The restaurant. Rural Society brings Argentinian cuisine to the hotel, and dishes like braised octopus and a variety of tasty sausages are more than worthy of exploration.
–The rooms. Loews simply gets it right, from the way-​too-​comfortable beds, the easy-​to-​use climate control, and the bath goods. I couldn’t hear a thing, either, which was a plus (and the place was packed).
–The service. Again, we packed the house — and apart from not enough elevators (it didn’t help that our group simultaneously went for the elevators during breaks), the people behind the scenes did a terrific job keeping us fed and hydrated. And everyone from the reception lounge through the servers were seamless.
Again, a great stay in challenging circumstances. Hats off to Loews Chicago — and the stay along inspired to join their loyalty program (and book my next stay in their Philadelphia location!).

Fun place to grab a drink in the summer, the rooftop is beautiful but it isn’t really a ‘roof top’. It is on the third floor. There is a big patio with big jenga blocks, bags, and some fun chairs and sitting areas. A cocktail will cost you anywhere from $ 20-​$ 40. I wouldn’t go again unless it was for a specific reason, it was nice to try once though.

Stayed a night in room 822 which has a southern view. Standard room with king size bed. Clean and crisp design and décor. The hotel décor reminds me of of a West Elm advertisement (see pictures). Large and spacious lobby, beautifully decorated with attached bar and tons of seating options. There is also a huge tv wall which had a football game playing.
Check-​in was a breeze. Friendly staff. The 3^rd floor houses the well-​equipped gym, spa and two lane lap pool (max depth 3ft 10). The gym is adequate. Lots of cardio equipment (treadmills, ellipticals and bikes), limited free weights (50lb dumbbell max) and plenty of Iso-​machines for a complete workout (upper and lower body). The Iso-​machines have a neat feature — each machine is equipped with a digital counter that tracks the number of reps and time between sets. There is also access to an outdoor terrace from the 3^rd floor.
The room was extremely comfortable and quiet. Two observations from the room — 1. The clock display is very bright at night, but can easily be remedied. 2. The curtains are sheer which allows light to pass through.

Loews hotels have always been my favorite to stay at when we travel, this one was wonderful.
We had a corner room and our view was beautiful. Loved that we could control the window shades, we could use the sheer curtains or we could black out the room.
Bed was soft and comfortable. I usually have a hard time sleeping in hotels because the beds are not comfortable enough for me but I didn’t have that problem here.
The tub was nice and big. Spacious bathroom
Loved the Keurig machine and they offered reg, decaf and green tea Kcups.
Would definitely stay here again

This review is just for the terrace. My friends and I came here on a beautiful Sunday afternoon to enjoy the sunshine and try out the largest outdoor eating space in the city. I just wanted some coffee and the waiter said «The machine is broken,» and that was the end of the discussion. I sincerely doubt that the entire hotel is serviced by only one coffee machine and that there were no other means of procuring coffee. We then had drinks that were forgettable on lounge furniture that was uncomfortable, then we went someplace more welcoming.

The new Loews rooftop bar is a lovely space. Staff is very nice.
But c’mon. At 14 bucks a pop for their cocktails?! Forget it.
Our large group had one drink and left for another nearby bar.

In Chicago for a weekend and decided to try this new hotel. I thought I was taking a chance by picking a newly opened hotel but I’m so happy I did! The room is very large with a beautiful bathroom and super comfy bed. The lobby as you enter the hotel is pretty grand. The hotel staff has been very nice and accommodating. I haven’t tried the restaurant yet but if I do, I will update the review. This is a great new addition to the Windy City! I’ll be back!
So we had dinner here too at the Argentinian restaurant. They have the real wood burning grills so of course the beef was incredible. I took some pictures of the place so I’m attaching them. The décor is very tasteful, too!

Hotel should be precise about their facilities info. Pool was closed due to construction but no one knew???
Nothing was offer than simple sorry.
Not much friendly. Feel little racism even.

Due to Amtrak lateness, we missed our connecting train to Washington DC and got put up for the night at the Lowes Chicago Hotel.
I was a bit apprehensive, expecting Amtrak to put us up at some ultra-​cheap hotel for the night, but imagine our surprise when we ended up in this swanky upscale hotel! Upon check-​in, we were told the hotel was open a little over three months.
We asked for an accessible room with two double beds and a roll-​in shower. Since it was the 4^th of July and pretty late, we had to settle for a king with a regular tub, but still accessible. Considering we weren’t paying, we didn’t have much leverage to complain. We were sent to our room on the 9^th floor and arrived to find people sleeping in it! Went back to the desk and the girl had accidentally transposed the number — we were supposed to be on the 4^th floor. Ugh.
The room was great, nice and big with floor to ceiling windows overlooking the pool/​patio area. There was cool controls on the wall to open and close the curtains and another control to lower to black-​out curtain. It did in fact almost blackout the room during the daylight hours.
The room included the standard amenities and a Keurig coffee maker. It would have been nice to see some other option besides coffee, like tea and hot chocolate. Everything in the room was new (TV, Clocks, beds, ect) since the hotel was so new.
I didn’t appreciate the pillow-​top mattress however. I know some people love these, but I really dislike them. Too soft, hot, sweaty, and hard to move around on. I slept so-​so on the mattress. The room itself was dark and quiet, despite being only on the 4^th floor.
The bathroom was new and clean but the toilet was way too low to be considered «accessible.» Maybe it’s just me, but the water in Chicago, from the tap, tastes pretty blah.
Im a big fan of room delivery breakfast, and usually order it despite the cost. However, the breakfast would have been $ 50+ for two persons. I can find eggs and bacon elsewhere, thank you.
Nice hotel, and I would recommend to others, but for myself I would research other options first.