Noodles & Company

The epitome of meh, unobjectionable food. But I still end up here a lot due to convenience.

Good service and friendly workers. The restaurant was clean. The food was just okay. My son loves the mac and cheese so I’d probably go back just for that.

I ordered from here tonight via grubhub, and I’m honestly SUPER disappointed. I ordered a bowl of tomato bisque, and there is literally four bites worth in the container. You can see the lining on the bottom of the container — that’s how empty it was. I can’t believe they charged me $ 5 for ¼ container of bisque. I also ordered cheesy garlic bread, which was a joke. Think thick slices of lightly toasted bread with a tiny sprinkle of grated Parmesan and a little oil. And when I say «tiny sprinkle,» I mean there was literally like five small dots of Parmesan on each piece. I’d hardly call that «cheesy garlic bread.» At least the Mac & cheese was good, although I can tell they’ve started skimping on the cheese in that dish too. I’ve ordered from here before, and it was alright. The tomato bisque container was filled halfway that time. I was annoyed, but not enough to say anything. But THIS– not even filling it past the lining on the bottom of the container, and having the nerve to charge $ 5 for that? Come on. I will never order from this location ever again. I’m afraid if I do, the container will be completely empty next time.

I won a free lunch for myself and a few of my co-​workers a few weeks back. I’ve always liked this place, but that experience made me like it even more. Angie, the manager, was SUPER friendly and very helpful. The menu offered enough variety for the seven of us (including my diabetic friend). The food is cooked fresh, quick and always comes out hot. Great option for quick, tasty, healthy eats!

Sooo sloooow. .. Double or triple the time at your parking meter, otherwise this location will cost you a parking ticket with incredibly slow service. Today, we stopped in to get a couple of bowls of soup to go. Twenty minutes later, they were finally ready! And this isn’t unusual at all. None of the staff seems the least bit concerned about the time they’re taking to prepare the food. And they won’t have to be concerned at all once people stop coming altogether.
Once I ordered meals for our family of five to go. After waiting at least ²⁰⁄₂₅ minutes for the food, I got all the way home and discovered that one of the meals was missing. When I called Noodles & Co to ask what happened, the girl who packed our order replied, «Oh yeah. I forgot that one.» No apology. No offer to deliver the forgotten meal (they don’t deliver). Just a suggestion that I come back and get the forgotten meal.
The only reason why I give two stars is because the food is decent.

This location is near where I work, so I have visited this location many times. I walked in today to grab lunch on my break and the place was FILTHY. Not only were most of the tables dirty, but it took over 20 minutes for my weird hot salad to be prepared. Not quick service or clean service which is what I would expect from this over priced chain. Hire more folks for this location & things might improve. I will never return or be a customer of noodles again. The employee I dealt with was very nice but over all I am VERY disappointed.

Food was great got the spaghetti and meatballs and it was ready extremely fast. The order taker was very friendly and the staff seemed to really know what they were doing compared to other noodles I have been to before. Would definitely recommend this southport location to anyone looking to grab a quick bite but still get a very tasty meal.

Awful food. I wish these stupid chains would stay off of Southport! It’s ruining the atmosphere. I hear they had some serious problems with cockroaches and dirt during a recent health inspection. Stay away!

Fast and consistent quality.
I ordered the regular sized Mac and cheese but I think she took that to mean the larger one … Unless the small is larger than I remember.
Mac and cheese with parm crusted chicken is so good when you’re having a crummy day! So yummy! Put sriracha on it to really bump up the flavor (they have tons by the drink stuff!)

This location needs some serious HELP!
When I stopped in on a Friday their were two cooks and one cashier. Peoples trash was everywhere, not sure if there was a clean table in the place. Everything was in disarray and their communication was horrible As it took me 15 minutes to get my food and there were only three others ahead of me.
I normally don’t go to Noodles anyways because I believe it is overpriced however, I definitely won’t be back to this location.

I don’t know if it’s because I haven’t been to a Noodles & Co in like 3 years but it actually blows. If you ever think about going I have 2 words. Abort Mission.

Please note that this location failed inspection. Cockroaches? Yuk. Here’s what the city had to say about this location on January 6, 2015.
8. No evidence of rodent or insect outer openings protected/​rodent proofed, a written log shall be maintained available to the inspectors — comments: observed 10 cockroaches on wall behind stove in front prep area. Instructed facility to remove all pests and maintain. Recommend to contact a licensed pest control service. Serious citation issued 7−38−020. | 33. Food and non-​food contact equipment utensils clean, free of abrasive detergents — comments: observed heavy buildup of food debris on the chicken cook press. Instructed facility to clean, sanitize, and maintain. | 34. Floors: constructed per code, cleaned, good repair, coving installed, dust-​less cleaning methods used — comments: found dirt and debris on floors and drains throughout facility. Instructed facility to routinely clean and maintain floors with focus on areas under and around equipment and fixtures.

Management refused to honor a buy one get one free offer they had a sign there for. Good food, but shady management.

I loved Noodles before — so much so that I would seek out Noodles locations when I traveled for business and wanted cheap and good eats. Now that I live about a 10 minute walk from this location and know that there are numerous locations in Chicagoland, I’m a happy camper.
I’m even happier since a friend won the business card drawing. Several of us met for the win last week. Two apps, entrees for all with drinks and dessert… we were full when all was said and done. We were treated so well! Gladys was amazing! She made the whole ordering process so easy and was very attentive to our needs. The manager, Jasmine, was great as well.
I’m a semi-​regular here anyhow but was extra impressed by the service during my most recent visit.

I’ve always been weary of stepping into one of these locations because I once was hit by their outdoor umbrellas at the Old Orchard location. I have learned to forgive and walked in on my lunch as Potbelly’s was extremely packed. I walked into an extremely clean location. The cashier was very friendly and didn’t mind that I took my time reviewing the menu.
I ordered the Mac & Cheese, even though I knew that I wanted some protein. Oh well. Anyhow, they bring the bowl to your table which is really nice of them. The noodles were perfect, not overcooked and not under-​cooked. It also had shavings of cheddar on top which is great, more cheese please. It was actually very tasty and enough for two people. I will definitely try them again.

I love Noodles. Seriously one chain that I’m a big fan of. I’ve stopped by this one a handful of times and had solid service.
I did order from grub hub for the first time tonight. I was super underwhelmed by it. I always order mac n cheese. By the time it got to me everything was cooling down and the cheese had not been mixed in. I ended up with a blob of super cheesy noodles and a lot of noodles with nothing on them. Yes-​I warmed it up. But it still was not the same.

Totally in love
Best for pure veg people like me !
Love love love i
Its a must go for every one.

I like Noodles & Co, I think they’re a huge step up from other fast food joints. They offer healthier options, and you can basically pick and choose what you want. Mac n’cheese, pad Thai, spaghetti and meatballs… if it involves some form of pasta, chances are they probably have it. They also have soups, salads, flatbreads, and sandwiches. Sandwiches come with either ½ soup or salad as a side. Everything can be customized, and you can even get gluten free or whole wheat pasta as a substitute. They also usually have different themes for each month, this month they had a Thai hot pot, which was lovely. Huge portion (just like all of their entrees!) Lots of mushrooms and other veggies, with a curry broth and rice noodles. I also really like their Asian chicken salad!
I frequent this location as well as the lakeview/​Broadway one. At both, the service is outstanding, they always are so friendly and helpful. They go above and beyond, and always offer great suggestions! They also have a really great e-​club program, they send you all kinds of great coupons.

Noodles & Company… why do people love you so? We’ve dated a few times now, but I think we should see other people. You see, you’re bland, and boring — and your place is always a pigsty. My momma always told me that if you’re going to eat out, it should in turn should taste better than eating in. This just isn’t the case. You’re a great person — but I have to say goodbye.
Pro’s:
Friendly Staff
Con’s:
Bland Food
Dirty Restaurant
Food that you can do better at home

Three strikes you’re out, Southport location! Here’s the thing: I love this chain. I have my go-​to meal, I know exactly how I like it, and I ADORE it. I could seriously eat penne rosa at least once a week and not get tired of it.
My problem? This location just doesn’t execute the dish properly! They don’t cook it anywhere close to the suburban/​Broadway/​Champaign locations’ standards. They skimp — and the result is a dry, boring dish that makes me not want to return.
The main problem: NOT ENOUGH SAUCE. I thought maybe the problem (the first and second time I visited) was that I added a protein (tofu), so I ordered a SMALL version of the dish, hoping less pasta would equal a greater sauce-​to-​pasta ratio. NOT SO. Not only was there not enough sauce, but there was ONE MUSHROOM SLICE in the whole dish. It was just a bunch of dry, sad pasta and tofu.
I’m not giving up on this chain… but I have to say goodbye to this location. Too bad — it’s such a great spot!
DELIVERY ASIDE: Once I got their famed bike delivery — I think it was the second time I ordered. At the time, I lived TWO BLOCKS away (I had a hurt foot — I promise I wasn’t that lazy)! The food arrived FORTY MINUTES LATER, COLD. Sadface.