I came in to buy non-skid sole pads for some shoes I have. I walked in and was immediately greeted. I was asked if I needed any help. I had my questions answered and my purchase made within 5 minutes. Super fast! My biggest issue was how I was asked to provide my phone number before even giving them my credit card for my purchase. Then after I gave the associate my credit card she asked for my email address so that Payless could email me offers. I declined to give her my email address. Then she continued to ask for my actual physical address. I declined again(Why would I give my physical address when my email was already too much personal info??). I really wish I hadn’t given her my real phone number. I felt trapped!
Ivy W.
Place rating: 4 Los Angeles, CA
Great selections of collaborations with high-end designers such as Alice + Olivia, Abaete, Christian Siriano, etc. for good, solid prices.
Kirsten A.
Place rating: 3 Chicago, IL
This place saved me on a dark snowy night when my soaked suede boots could not possibly have made it through my upcoming dinner at Carnivale(Yum). I found some fantastic short pleather boots for $ 22 and they had the socks and shoes cushions to go with it. This is the Payless to go to if you’re a 5 – 6. They have the biggest selection of 5s in the loop. And the cherry on top, the lady at the counter said hello AND thanked me for coming in!
Liz d.
Place rating: 5 Chicago, IL
Great selection, wonderful, helpful staff. Katie is great!
Erika G.
Place rating: 4 Chicago, IL
Can’t beat this place for one or two season summer footwear for sometimes under $ 10. Trendy? Trashy? Too cute! You can feel like a big shot buying three pairs and spending not much more than $ 25 if you’re lucky and stuff is on sale.
Melissa B.
Place rating: 4 Los Angeles, CA
I used to work nearby, and apparently they give a mini-discount to those of us who need work shoes on Michigan Ave. Yeah, that’s pretty much the ONLY perk to working on the Mag Mile. I also love Payless. I can always find something here. Hell, I got my wedding shoes for under 15 bucks here! Payless soooo kicks Famous Footwear’s butt.