Had an appointment scheduled, and they did not show up. I called and they said they were running late. We rescheduled for the next day. Again, they did not show up for the appointment. I even gave them an hour to be late and then called them to ask where they were. I left a voice message and did not hear back. Listen, if you’re going to be late or just don’t have time in your schedule for more work at least be honest with me. This was a waste of my time and disappointing.
Craig C.
Place rating: 1 Chicago, IL
Called on Thursday and spoke with Paul. Seemed genuine. Scheduled a 9:30AM appointment on Saturday morning. Never showed up, called, or anything. Wasted morning waiting and left message at 10AM and still never heard back. Now lost a week of time having to find another plumber. That’s a one star business.
R G.
Place rating: 5 Chicago, IL
We recently had issues with a clogged bathroom sink that no amount of Drano could fix, and a friend recommended Paul, from Pipe Repair Experts. I was fortunate in that Paul was just finishing up a job in the area, so he made a quick stop to my place within 30 minutes. The amount of hair and other gunk that came out of those pipes was something I hope to never see again! Additionally, the drain plug that typically pops up and down(not sure what the«technical» name for that is) wasn’t popping all the way up anymore. It seems an essential part of the device had eroded away… I assume due to excess Drano use on my part. Anyway, Paul didn’t have the part in his truck to repair the drain stop, but he returned a few days later to finish the job. Overall this was an excellent, prompt, and professional service!
Derek M.
Place rating: 5 Lincolnwood, IL
Pipe Repair Experts did an excellent job recently. I needed a sewer line replaced under my front yard, and I took the opportunity to mitigate flood issues in my basement. Paul gave me an honest and quick explanation of what could be done and he and his team finished everything quickly. They jack hammered my basement floor to connect a couple of pipes, moved my sump pump to a more desirable location, and fixed a couple drains in the basement. The work was excellent and the pricing was fair. Paul comes from a family of plumbers and is very knowledgeable with options. I would not hesitate to recommend Pipe Repair Experts to anyone.
Lindsey W.
Place rating: 5 Chicago, IL
The highest recommendation for Pipe Repair Experts! Great work on our recent bathroom remodel. Speedy and at a reasonable price. Great customer service and really listened to what we needed/wanted. Definitely would use them again.
Jennifer O.
Place rating: 5 Chicago, IL
Just moved into our new and first home and were in need of a plumber almost immediately! A friend recommended pipe repair experts. Paul came out, he was friendly and had things working in no time. Price seemed very fair. I would call again and recommend!