R. Todd Hargan, MD

I have had the good fortune of having Dr. Hargan and his excellent staff as health care providers for the past 8 years. I’ve had several primary care physicians while living in Chicago and have found the combination of knowledge, compassion, and responsiveness provided by Dr. Hargan and his support staff to be unmatched.

I have a high deductible insurance plan, so normally by the end of the year I don’t have any deductible and my doctor visits and medications are fully covered. I had an appointment/​follow up on December 31, (a couple of years ago) so the office called me to cancel the appointment which was just a follow up on some tests because the doctor was sick. I told them that if I had to reschedule for a January visit that would mean that I had to pay the visit in full, whatever the doctor charges for a visit, Desiree (the office manager or nurse) said that follow ups are not billed to the insurance company or me. Oh surprised in February I received an invoice. To top it off, I have to get my medications via mail pharmacy, so the doctor places the orders, they didn’t place the order on the 31^st, instead they did it in January, so I had to pay for them in full. When I called the office for an explanation on both errors, Desiree’s simply said «do you want me to fax your medical records to another doctor?» Basically I was kicked out of the practice. When I finally got a hold of Doctor Hargan, I told him what happened, his answer was «Doctor patience relationships are like dating, sometimes personalities don’t click». Enough said. Good luck if you join this practice, may get kicked out if you question their practices.