Sam The Shoe Doctor

Only same day — walk in shoe repair I’ve found that is so quick and convenient! Will be back! :)

Very Good repairs but too expensive.
If you want the cheapest high quality shoe repair go to Barrera at 1008 W 18^th 60 608 in Pilsen. Free parking in front!

I went here to use a groupon to get my suede boots waterproofed and new soles put on the heels. When I went to get them (a few days after I was told they would be ready), the boots had black marks on them and I wasn’t sure they had been waterproofed. Today I am wearing them for the first time and BOTH heels fell off. Apparently, Sam the Shoe Doctor thought gluing the soles to the boots would be acceptable. It’s not. I have work them for a few hours and now I have to take them back to get resoled and I really doubt they even bothered to waterproof them. Waste of money.

Take your shoes and run — brought in my new Nine West leather pumps as the tip was scuffed — paid 10 for just what looks like a black sharpie colored in the scuff peeled in part. In addition I had awesome suede boots/​part cloth boots, I expressed I needed the suede part cleaned and waterproofed. Paid 45.00 and I received the boots dirtier than when I brought them in as. I will try somewhere else — not happy too expensive and just awful work and a zero for customer service.

I’ll have to update when I get my shoes repaired.
I went in seeking information about the services, and what Sam could do for my scuffed boots.
I didn’t have money on me so I said I’d come back. Before I left, he insisted on giving my boots a spray, on the house. While the scuffs are still there, you can barely see them with that thoughtful touch up.

Not happy with the work. I think if you are paying half the price of a new pair of shoes you should be expecting something more than sloppy. I knew there was a reason I haven’t repaired shoes in 15 years…

I have to say, I thought my favorite black leather boots were done for. THISCLOSE to just chucking them. Half the sole and the whole heel missing off one, and the heel ground down on the other one of my wedges, with the metal exposed. Granted, it was a little more expensive than what some other people are saying ($ 28 due at the time of drop-​off) due to additional sole repair plus heels, (reason for one star off), but they were scuffed beyond hope and salt stained to the bone as well. Replaced both heels with much better, sturdier caps than they came with, and half the sole of one, polished them up, and they look like the day I bought them! Pleased! Would pay the money again if I had another dire case like this one.

Yes, the reviews are true. It took LESS than 5 mins and it’s $ 6 per shoe to repair your heels with the busted bottoms/​exposed metal problem. I’ll be going here every time.

Fast and conveinent! Only $ 12 to fix me heels and it took 5 mins! So worth it! Ill definitely will be returning!

Really had a great experience here. I came in with two different types of shoes, and found out that the gentlemen in this shop know exactly what they’re talking about.
The first pair was black shoes that i’d bough on super discount from Express. Not somewhere you’d normally buy shows, and for a reason. They let me know what they could do for these seemingly plastic shoes, and I appreciated it, then took their advice. They literally resurfaced them, and got me at least double the price out of the shoes that i’d pay under $ 75 for.
Next was a $ 250+ pair from Cole Haan. They had a small red win stain on them. After pointing out how beautiful the shoes were they told me what they had to do. There were a couple of options, I took the «Lets buff it and see what happens» one first. Turned out good enough for me and cost a mere $ 5.
I know i’ll be back, and I appreciate that they can differentiate between a nice and poor pair of shoes.

I parked in the garage which is $ 6 for the first 20 min. I was out in 5 with my heels redone! That’s service!

I paid $ 40 for you to destroy my favorite, most expensive pair of boots. I will never ever forgive you, you horrible people.
(Eh hem. I really, really loved those boots.)
They said they’d fix the zipper. They didn’t. Not even an attempt. Just not fixed, no refund.
They said they’d clean the boots. Instead they SCRATCHED THEM TO HELL. All over, visible scratches. My pretty boots look so much worse than when they went in!
I should say, the boots were a soft, almost-​but-​not-​quite-​suede-​like, waterproofed leather. Maybe they can do shiny leather. Maybe they can shoot gold doubloons out their eyeballs. I don’t care unless I can spend them on new boots.

I have used them 3 different times on 6 pairs of shoes (3 boots). The first emergency was a tip replacement on my broken heel to work fixed really cheap and while I waited. Second emergency at work the tip of the sole of my shoe came unglued — they fixed it in minutes while I waited for $ 5.00. Then I dropped off 3 boots in major need of repair of soles being glued, heels, and leather stitching. All of these boots were done to be brand new for a very reasonable price! And my last one needed a large heel and looks new. I am so happy with the turn around time and service and quality of the work. I highly recommend them.

I had a pair of heels I was THIS close to throwing away thinking there was no hope for them as the silver metal was already exposed in the bottom of the heels AND those nifty little cracks between the sidewalks had gotten the best of the leather on the heel itself and torn off… I have passed this shoe shop a couple of time and thought I had nothing to lose… not only did they restore my heels to nearly new shape (they are almost 2 years old) but they did it in less than an hour and only charged me $ 12. I’m VERY happy to say the least and I will continue to take my damaged leather here… It’s centrally located in the loop which makes it very easy to get to when going to or coming home from work… Thanks!

I had three pairs of shoes that needed tips. I was very impressed that they did all three on the spot and in less than 15 minutes. Sam you are amazing. Thank you, I will be back.

For whatever reason I am heavy on my shoes. I buy beautiful heeled boots and pumps and within weeks of wearing them the heel is a pointed metal nail head that causes me to slip and slide all over the place. Having just bought a brand new pair of Nine West and seeing that they are already wearing thin I decided to check out Sam The Shoe Doctor with some other pairs. Not only could he fix them there and then (while I wait) but it only cost me $ 12 a pair! I’m pretty sure I paid much more at a formally reviewed place! Very quick excellent service! I will be back with all my other pairs!

This service has been doing my shoes for years and I have always been very satisfied with their work and service. Prices are very fair for the quality of the work. Recently my wife and I got a puppy who wants to make Sam the Shoe Doctor rich. He can’t resist our shoes and the ways the pup has figured out to demolish them are varied and many. Sam never disappoints. So far he has saved all we can send his way and they look like new. Quite remarkable.

I had an expensive suitcase with a zip on daypack that was damaged (zipper) while traveling. I took it to three places to see if they could fix it as I didn’t want to have to replace a perfectly good suitcase because of one faulty zipper. Every place I went told me it wasn’t possible, I’d be better off buying a new one, it was a faulty design, it would cost more to fix then it was worth, etc… I was determined, so I started searching for luggage repair, and came upon
. I took my suitcase in to 203 N Lasalle, and tried not to get my hopes up. I was SHOCKED when they fixed the zipper in 10 mintues for $ 15. Their repair saved me $ 250! I was so happy that I wanted to post this online, as I had seen a lot of other questions about good luggage repair… I would highly recommend stopping by here before tossing your old suitcase you think is ruined by the airlines!