Target

Love being able to pop in here during lunch or after work for odds and ends on the way home from work.

I actually really like this Target. I’ve never had a poor experience here. They usually have a sufficient amount of cash registers open (unlike say, WalMart), so I can get in and get out. The cashiers are decently interactive. Some days not so much as others, but they check my items, inquire into my day, and thank me. Even if you can tell they’re bored beyond reason, they follow that basic interaction, which I really appreciate. The alcohol selection is great, as is most of their grocery section (although you don’t have a selection between brands a lot of the time, but hey, they at least have a ton of products). The produce isn’t the best, but it’ll do if you don’t buy it there regularly. The electronics section is pretty big, as is the women’s department. I always seem to come in for 1 item and will walk out with 20, spending over $ 100. I also love that they have a Pret in this store. I love popping in for a sandwich! My one complaint is that the layout is a bit confusing. Beauty, cards/​office supplies, pharmacy/​hygiene items are on the lower level, and women, men, baby, toys, bedding, electronics, grocery, and cleaning supplies are on the upper level. The problem is when you have an item that can go in multiple departments… good luck on finding that item!

I go there all the time everything is pretty good but today inthe morning customer service done with the customer even though talk too much I waited for almost 10min how come?

Ok Target has been nicer to me in the last six months. My last review was just a little misunderstanding. Everything’s all good

One of the best things that ever happened to me was that this Target store opened down the street from my office. It’s considered a «City Target» so it’s a little smaller and the selection is not what you find at the larger Target stores, but that doesn’t bother me… if I wanted to shop at a huge Target store I would move the the ‘burbs. No thank you.

I come here mostly for the pharmacy. The pharmacists are caring and knowledgeable, especially Nicole.
This target also has great food in the Pret.

I had a poor experience here and Target employees at this location handled it very professionally and made sure that I was satisfied.
I bought a 40″ flat screen at this location this morning. When I got home and unpacked it, I saw that the screen was smashed. Completely shattered. I called the customer service dept at this location and explained my dilemma. While looking at my receipt in that moment, I also saw that I was overcharged for the item. I paid $ 299 instead of $ 259, the sale price. I don’t know what I was thinking at the register, but it didn’t click. I should’ve been paying closer attention. That was my fault, not theirs. The customer service rep was extremely apologetic and sincere. She connected me to Electronics dept. and they checked to find a replacement TV screen for me. I asked them to physically check the new product for damage first before I came back down to the store. They complied and unpacked the product and verified that there was no damage. They gave me their word that it was in perfect condition.
When I arrived at the customer service desk 30 minutes later, the new flat screen was waiting for me and ready to be exchanged. Not only did Target adjust the original transaction price to give me the $ 259 sale price, they also gave me an additional 15% off for the inconvenience. They didn’t stop there… they continued to make the situation right again by compensating me for my cab fare to and from the store to make this exchange and credited me another $ 15.
I was initially annoyed about the smashed screen and the time I wasted this morning running back and forth to Target. But, my new flat screen is now installed and it looks and works great. Thank you State St, Target for caring about providing a positive customer experience. I really appreciate it.

Convenient location, yes. This store has a rather confusing layout, though. And in some areas, the selection is not very good. Still, it’s cool to have a decent-​sized Target in the heart of downtown.

Check your receipt (and your items) before you leave the store! On at least 3 different occasions I have been double charged for an item. I get that it’s a busy place and the people working there are in a hurry but the fact that this happens often makes me very observant of what ends up on my receipt. On the couple of times that I have gone to customer service regarding this issue and to ask for a refund, they give me a hard time.
Additionally, I have been overcharged for things. Once I bought an item that was advertised REGULAR price as $ 17.99 on the sign in front of the item. When I went to check-​out, it rang up at $ 20.99. I had to walk someone over to show them the advertised price.
During one of my visits, one of the items that I paid for did not end up in my bag. I realized it a few hours later and went back to the store. Customer Service said the item had not been turned in to them so it must have been in my bag. They made it extremely difficult for me to get a replacement at no cost and they made me feel like I was in the wrong in the situation.
If any of these had a been a one-​time occurrence, I would look past it because things happen. But losing money on multiple visits starts to add up.

Latasha was amazing! I didn’t have my receipt or my tag for the shirt I was returning and she went above and beyond to help me. She turned something that could have easily been a headache and made it to an easy and breezy experience! I’d definitely come back and recommend this location :)

This is the nicest target in the world. It’s a bit surreal, everyone is so nice and helpful. Everyone. It’s amazing. People hold meetings in the Pret a Manger in the store it’s so nice. And the building itself is beautiful. Yay, Target!

This is the coolest Target I’ve been to.
I am a city girl, but I’ve never been to a city quite as large as Chicago requiring a 2 story Target.
It’s all of the same items, just on 2 floors.

***This is a nice Target and slightly bigger than the City Targets you will find in downtown metros like Downtown San Francisco or Downtown Los Angeles; they have a good not great selection in the majority of departments and their prices on most items are lower than the pharmacies like Walgreens that are everywhere in Downtown Chicago; this Target also features a gourmet order-​at-​the-​counter eatery, which offers ready-​to-​go and seemingly somewhat healthy meals for local business people in need of a quick lunch***
I am not sure what the parking is like in this area, but I imagine parking is hard to find and very expensive.

This CityTarget location is super convenient in the Loop area of Chicago right on State Street.
During our visit to Chicago, our hotel was walking distance to Target and were able to pick up some snacks and travel sized essentials that we had forgotten. Two floors to this location — upstairs is a little less crowded with clothing, non-​perishable food, cleaning supplies, etc.
The concept of the CityTarget is perfect for this area. It’s scaled down compared to a regular Target where there’s less furniture and toys, and built for a metropolitan city perfect for those one-​stop shoppers.
Pret a Manger, a British soup and sandwich chain, also occupies the space at the lower level near the entrance for those wanting a quick bite.
Four stars for overall cleanliness and mainly the great location. Service was ordinary just like any other Target I’ve been to.

This is the most pleasant of all the Chicagoland Targets to shop at.
It’s spaced out nicely and they know how to get people through the lines quickly here, especially over busy lunch hour.
I don’t grocery shop at Targets, but I think they have groceries here if you’re in need of a loop grocer.

This Target has my heart. I live up in Ravenswood and purposely take the Brown line down to this Target even though there’s another one closer to me.
It has everything one might need, and quite honestly, it isn’t that crowded. Being in a touristy part of the city, many don’t stop in unless to use the bathrooms or grab a quick necessity, so they aren’t a bother. I like that it’s steps off the Brown line and close to any other shopping I might want to do, too.
Service-​wise, some of the friendliest cashiers in the city seem to work here. The lines are short, the registers are plentiful, and the cashiers have all been so kind. I wish I remembered their names to give some shoutouts, but if there’s anything this Target seems to do well, it’s friendly service. Yay!

Target gets one more star! Why? They are currently having a sale on Chardonnay for $ 2.99. It’s actually pretty good Chardonnay and I’m not typically a Chardonnay fan.

MOBILE PHONE DEPARTMENT REVIEW ONLY!
A few weeks ago, a friend visiting from out of town lost her phone. The two of us spent almost the entire next day trying to replace her old phone. After waiting in lines three different times at two different mobile phone retailers plus numerous over the phone on-​hold waits and online searches, we were hearing pretty much the same bad news everywhere: too pricy and too much hassle.
Exhausted, she decided to go to Target to get a temporary pre-​paid phone. That’s when our whole day changed for the better.
The first employee who greeted us was patient and extremely helpful in pointing out the best pre-​paid phones that offered the best plans and best deals. A second employee came to help us as well. My friend explained that she needed a new phone and wanted to keep her old contract, she told us that she could take care of this without having to resort to a pre-​paid phone. This employee searched online and made calls to AT&T from her personal cell-​phone just to help us out. While we were waiting, we had fun, light conversation, which was good for me and my exhausted friend. She was also very patient, since we ended up there for about an hour. In the end, my friend got a beautiful, brand new HTC One M8 for less than $ 50 AND got to stay on her old AT&T contract! Why could Target offer us this deal and the AT&T store couldn’t? Beats me!
I really wish I remembered both of the employees’ names so that I could recommend them here! Again, they were both fantastic. What really set them apart from the others at other retailers was that they were sympathetic to our problem, and helped us try to correct it, rather than opportunistic in seeing it as a way to make money. It is really about treating the costumer like a human being rather than dollar signs!

This is the second City Target I’ve been to, and I feel like its as big as the Target we’re accustomed to in the suburbs! There’s even a Pret A Manger café on the first floor.
Unlike other City Target locations, this Target has just as much variety as the locations in suburbs. Tourists and locals alike will be able to find basic needs and then some. There is free wi-​fi, and this network even carries over to the DSW next door.
One can order items from
and pick them up at this City Target. There is a special line for pick-​ups, so you can avoid waiting in line with customers making returns. Just as every other Target location has, there are many employees with red shirts and khakis floating around to help you find an item (s).
Happy Shopping!

If your aiming for an urban department store specializing in grocery, urban living, and general merchandise in a historic buildings, then this is your Target. And what a Target! The State Street Target is the second City Target that I have been inside of. Let me state that I am really impressed with the State Street City Target.
When major retail chains move into the city there is a concern that it will be a vertical big box just like anyplace else. For the most part they might look identical when the dynamics of the population and employees make each location unique. The State Street City Target is extraordinary unique. The reason for this is that it is the product of a successful urban preservation story. I will explain. City Target rents 124,000 square feet of the Sullivan Center. The Sullivan Center dates back to the turn of the century placing it on the National Registar of Historic Places. The exterior is Terra cotta with cast iron ornamentation. Because of its historic status, Target could not manipulate the building to look like a typical Target. Instead Target invested money in fixing up the space that department store Carson Pirie Scott rented from the early 1900s to 2007. This included the marble escalators and columns. The pictures that follow this review include the history behind this City Target.
Generally speaking I enjoy shopping in a Target. Regardless that Walmart features a larger selection and less expensive prices, my quality of life is an improvement shopping in Target. In similar fashion to many Target stores, this location is clean, clutter free, upbeat, and sparsely populated with shopping carts. Both times I visited this Target I was relaxed. The major difference between the Targets that I visited in the past was the shopping environment of the 1930s art deco department store. In this two level Target the art deco interior meets the modernism of 2014. A snapshot that is clear is standing near the escalator surrounded by columns and marble looking at a modern shopping cart escalator.
The layout is unique. Level 1 includes the checkout lanes, consumables, greeting cards, pharmacy, and Pret A Manger. Contrary to the usual Target Starbuck’s the store Café is Pretty A Manger the infamous chain in Great Britain. Level 2 includes apparel, electronics, toys, housewares, and groceries. Regardless that this City Target falls short of the Archer Farms supermarkets in the Super Targets they offered an impressive selection of groceries. I was impressed with their produce and just the expanded grocery selection of the store. Missing from this City Target is a garden center. The aim of this Target is the urban demographic.
When I shop my aim is for the target that offers competitive pricing in an environment that is clean, sparsely crowded, and upbeat. This City Target has exceeded this expectation by also providing a unique shopping experience inside a preserved historic building dating back to 1903.