The Nail Loft

I absolutely LOVE the nail loft! The staff is friendly, warm, and very professional. They always do a perfect job and take their time! Their salon is very clean and cute! I would highly recommend any of their services!

Great nail experience! Clean, cute, fast, inexpensive! And on top of that, the girls there were great to talk to! Definitely going back!

The nail techs at this salon are usually too busy to give the appropriate attention to each one of their clients. I made an appointment and had to wait 15 minutes to even get a chair and another 15 before I was acknowledged by a technician. It seems as though they will serve any walk-​ins, regardless of upcoming appointments. The salon is also very loud and therefore not the relaxing experience you’re expecting. Uncool.

The way to describe the service here is: condescending. There is no way they spend more than 2 seconds for you to explain what you would like and how you would like it. They know better. They are extremely quick and sloppy; like a «get out of my way, I have better things to do» attitude.
Also, they speak all the time with each other in their common language (not sure what it is). So, you find yourself surrounded by 5 – 7 people speaking, laughing, telling each other stories, etc. out loud! for all I know they could be giving each other food recipes. The thing is, you have no idea what’s happening! It’s plain rude. I think this is a business not their living rooms.
I tend to believe the employees here are very bad paid, if paid. Sometimes I feel this is a family business with all the cousins, sisters, mothers in law, aunts, etc. working here.
I think because they are inexpensive people will keep coming back regardless of all the above.

What a great experience! Today was my first time in. The service was fabulous, the place is clean and cute, and they really took their time. My nails look perfect and It was better than manicures that I have paid an additional 20 dollars for. I highly recommend!

It doesn’t get better then a BYOB nail salon!
— The service is great
–The staff is outgoing and welcoming.
–The place is chic
–BYOB
I really look forward to coming here on Fridays after work to relax.
I would pick this nail salon over any in the area.
So far thee best salon I have been to.

This cute little salon used to be my ABSOLUTE GO-​TO for a decently priced (and even cheaper if you pay in cash!) no chip manicure. Their décor is unlike any other place I’ve been (in a good way– super cute, shabby chic, comfortable, inviting) and the staff was always super friendly. They could get a little busy, especially on weekends, but worth the wait (there’s a Starbucks across the street, haha.) I was always a walk in.
Parking is metered on the street but just outside the door and typically not to hard to find, or you could drive around the neighborhood for a free spot.
Leaving out one star (and also the reason I don’t really go anymore) because they only do ‘natural’ nail services (no acrylics) which is fine, just not totally full-​service like some other nail salons in the area.
Highly recommended if you’re in the market for a wonderful no-​chip or relaxing pedi!

If only we could give no stars. What a bad customer service experience. We have been pretty loyal customers, and my daughter and wife to be have all gotten pedicures together. We are getting married August 22^nd and we scheduled an appointment to get pedicures again. We got there today and we were told that they can’t honor our appointment as they are too busy. Why have appointments at all? I understand waiting a minute or two, but to not let us in as they are too busy is not good. A few days before our wedding and the bride is crushed. Please stay away from this mess and tell your friends. A reasonable response would have been acceptable, but to flat out tell us we are out was very rude. Oh and they own another nail salon on Roscoe. Not 2X10, but the other one. Don’t give your money to these businesses.
Yes I am a mad groom.
Woody Siddall
Bell School Parent

My new local nail salon! It’s clean, special cash deals, BYOB, excellent waxing services and everyone speaks English (I’ve read horrible things about nail salons and the treatment of employees) and you can tell that the employees work there because they want to. I was getting a manicure and talking with the lady (co-​owner) and her sister is a videography and is now doing the videography for my wedding! I absolutely love this space, great color options.

So after going here for several months, this is my combined review. I guess it matters on the tech, but my last non chip lasted 4 days. Sloppy work, top coat covering my fingers. It was awful. I went back for a redo. The woman working asked who did my nails. And said that person was not working today and Id have to come back. Like I have nothing better to do with my time then drive around from nail salon to nail salon several times a week. She just painted over my chipping nails, with attitude. Sorry nail loft, I won’t be coming back. Their service is condescending and spotty.

I love this place! I’ve been coming here for 6 months now. I love Tiffany and her daughters for starters. But they always do an awesome job! Every time I’m there they are so welcoming and make me laugh. And my nails look amazing every single time! They are perfectionists. I highly recommend this place!

This is one of my favorite nail salons in the city! Everyone is super friendly and detail oriented. Love the cash specials and they’re BYOB! Highly recommend!

Aboslutely love The Nail Loft! It’s such a great addition to the main drag in Roscoe Village. The interior décor is very clean/​fresh and modern. The women working there do a wonderful job — I can’t say I have ever been disappointed with a manicure or pedicure there. The color selection is awesome (both regular and no chip). I also love that you can pay via square on their ipad, including tip, which a lot of other local nail shops seem to require you pay in cash for tip. This place is a gem!

Very impressed with how thorough and patient they were with my pedicure. Was able to walk in on a Sunday afternoon with no appointment. Very accommodating, and great massage chairs!

I’ll give three stars today and in three months I’ll revisit my review. The reason for the three stars is, My. Toes. Are. Throbbing. I’ve been getting pedicures for over 15 years, and not once have I had a nail technician say I have ingrown nails and then proceed to take it upon themselves to cut away at my nails. Now, I know my toe nails grow in a weird way. I’ve just never had it brought to my attention that it was due to ingrown nail problems. I just chalked it up to having different toe nails. After my nail tech took care of my feet, she proceeded to tell me that within three months time I’ll begin to see a difference. I am more than willing to come back here in that allotted time frame and see how this goes. But, man do my toes hurt. She cut the nail in a weird angle and REALLY filed them down. I have little nubbins now. She did seem very confident though in the results. That’s why I’m more than happy to come back and see how this goes. If everything goes well, I’ll be updating my rating to 5 stars.
My manicure however, 5 stars!

Such a great nail salon! Really sweet and detail oriented staff. And the interiors are really clean, tasteful and relaxing.

I love a good no chip, but I have had some pretty bad ones. This little slice of heaven, however, was awesome! Nu did my nails and toes and it was such a pleasant experience! Plus, all the gals here are so fun and inviting!

I’m a fan.
The Nail loft is so clean and inviting. There’s always music playing, there’s never clutter, and it always smells good. You don’t walk in and feel like you’re choking on nail polish remover.
The staff is wonderful. Not only are they quick and very talented but they are very nice and happy to talk to you. I learned all about where the woman who did my nails is from. It’s super refreshing to be spoken to and not just worked on like a car.
They offer so many services and have extensive colors for you to pick from. They’re also so reasonable with their prices.
Highly recommend!

Best nail salon in the city– hands down! The sweet and talented ladies that own this salon will take great care of you. Every color option you could imagine and the service is friendly. The place is clean and charming and the prices are totally reasonable.

Thanks to the Nail Loft! I had been eagerly anticipating this opening as I’ve passed by a few times during their renovation and it looked so cute. And cute it is — really clean and a total turn around from what was in the space before. It’s very bright and cheery with chandeliers and other cute touches.
The staff was super nice. I was running by and totally sweaty and popped my head in to see if they were indeed open. They were! So, I let them know that I would be back in the afternoon to get a manicure. They were so accommodating — even though I was sweaty and had no money or wallet on me, they told me to come on in and that I could come back later and pay. WHAT?! Wow! I said no, but didn’t need much prodding.
So, I had a very relaxing manicure. I sat for a bit afterwards to dry them, but then went home to grab some money so that I could go back and pay! They seemed a smidge surprised that I returned (either so fast or at all!), but I did return.
Really great deal — $ 11 manicure if you pay with cash ($ 12 otherwise). No neck/​back massage (which I love typically), but really relaxing and friendly. Clean and neat and a great spot!