The Party Helpers Inc

I was referred to the Party Helpers for my traditional Indian engagement party. This event was held at a park districts banquet hall with 110 guests. This was the very first time that mine and my fiancé’s extended families had ever me. I never had any reason to doubt the capabilities of The Party Helpers since they were referred to me and my family by a great catering company. My father in law and I both had conversed with the co-​owner of the company for months prior to the event. When the event got closer we spoke with him about 6 – 8 times during the 2 weeks before the engagement party to ensure everything was in order. My father in law spoke to the co-​owner at 4:30pm which was 24 hours before the event and they reviewed everything for the party. The co-​owner was extremely nice and seemed to have everything in order. He also insisted on us paying him the day of the party even though my father in law asked about payment over the phone or to mail a check 3 separate occasions prior to the event. The appetizers were supposed to be ready to go at 6 which is when the ceremony started. My father in law was a part of the ceremony and of course things get hectic during big events so he didn’t realize that the party helpers were not there at the start of the ceremony which they were supposed to be there 30 minutes before. The ceremony was 15 min in and my father in law had to miss most of the ceremony because he was trying to get a hold of the party helpers which not only did they not pick up the food from the catering company and bring it to the event while having 3 staff members help all night, but on top of that they turned off their phone so we could not even reach them. The whole thing was intentional and appalling. The other co-​owner called three days later to apologize and said that her co-​owner did not even put us on the calendar. I have no idea how someone can talk to my father in law multiple times for months and never have scheduled the event into their calendar services. The company may have been good at one time which is why the catering company referred it, but it is falling apart and almost ruined my engagement party if it weren’t the catering company to step in and save the day with their own servers. I hope no one has to go through that sort of unnecessary stress on such an important day. It thankfully did not ruin the night, but did take away some precious moments for my family and fiancé’s family.