Threadless HQ

Don’t trust Threadless! I ordered a shirt for a Christmas present and it never arrived. The Threadless customer support was very cumbersome and snotty to deal with. What they don’t tell you is that they ship from Orlando, Florida and not Chicago. So if you think your order is only coming from Chicago, it’s actually coming all the way from Florida. By US Postal service. So, it is a roll of the dice when your order will actually arrive or if it will ever arrive. I was counting on a Threadless shirt I ordered for a Christmas present and it never got here. Threadless did nothing about the situation. I really like the shirts that Threadless sells and I was sad when they closed their retail locations but ordering from them online is not an option. You place an order and your shirt never arrives! AVOID THIS PLACE!

I’ve been to the building itself and it’s all charmingly hipster-​quirky and whatnot, so I guess if that’s what you’re looking for, they can help you out. Where they seem to fail is at the business of SELLING T-​SHIRTS. I live in Chicago, so you’d think if they’d be able to get merchandise to anyone promptly, it would be me. And yet I placed an order on ¹²⁄₃ — well within the margin explicitly promised on their website — that’s been «processing» for 2 weeks and in all probability won’t be here by Christmas. Their customer service, meanwhile, is laughable. The one canned response I did get didn’t answer my question, and my follow-​up communications have been ignored altogether. I really wouldn’t bother with Threadless unless your house is too filled with bags of money and you just need to get rid of them without acquiring anything in return.

I really like the designs at threadless and decided to do a mystery 3 shirt deal for Christmas gifts. First I don’t understand why the shipping takes so long. I live in Illinois. I can get something shipped from California in a day or two. No reason why it should take 2 weeks. Second their website sucks. I did their order checker to find out where my order is and every time it says they can’t find my order. Well I sure paid for it, and have an email confirming my order. So I write an email to CS explaining my situation (including attaching a screenshot of their website saying they can’t find my order) and I get an email a day or two later telling me how to use the order checker… Did they even read my email? If they had they would have known I already did that. Still not sure if I got ripped off or if my order is on its way. Would be nice if their website and customer service were fully functional. Would give higher rating if not for this issue. I really do love their designs, too bad the rest of the company isn’t as good.

Cool Place! I attended an event here and had a blast.

Love this place!

I came here for a Unilocal event and I was really impressed. The venue is pretty awesome. They had t-​shirts display, each shirts had a unique designs. So if your into t-​shirts and designs you don’t really see anywhere else, check out Threadless! The place is full of creativity.

I was actually here for a Unilocal event, Lots of Local.
The venue itself is amazing though. Such a great open space, perfect for a gathering like the Unilocal event. The warehouse is very eclectic and nerdy, such a great atmosphere.

Impressive party by Unilocal.Great food, drink, freebies. Thanks for the invitation.

Great event venue with both indoor and outdoor areas. I hope to attend more events here! Great job Unilocal and Postmates!

I’m giving 4.5 stars for the warehouse and 3 stars for the overall experience of purchasing shirts.
Warehouse — Spacious, unique, street-​artsy looking building. This would be a great community venue and with a moderately sized parking. Purchasing and returning/​exchanges have been easy since the warehouse is at a convenient location for me.
Shirts — I’m content with the quality of the shirts that I’ve purchased. The designs are humorous and there’s something for everyone. I especially like the selection of onesies for toddlers. The fabric and quality has changed over the years which throws off the sizing and fit at times.
Website — Add more pictures and descriptions on the differences in the color options. For example, it’s not helpful to use the same picture for two types of green color options for the same shirt. Improve your search engine by adding more categories.

I really like the t-​shirts I got from Threadless, but like their name says… IT’S THREADLESS!!! they use the cheapest types of shirts that are thin and easily tattered. I like the gimmicks and the laughs I get from the different things printed, but they are way too over priced for t-​shirts. I stopped buying them and so did my friend who turned me on to them.
Plus the things the print now days are just «okay». kinda went down hill.

Was visiting Chicago on my own and wanted to find something a little less ‘touristy’ to explore. So I checked out Unilocal for nearby things to do and the Threadless Headquarters popped up! I used to buy shirts all the time on Thread less when I was in high school, so I was pretty excited to see thir HQ. I walked from OTC (about a mile) and, as a perk, got to see some of the Chicago neighborhoods. When I turned down one of the streets, I saw murals that looked like Threadless art on the side of a building. Sure enough, it was the warehouse! Inside art and shirts everywhere. Some guys were playing Foosball in the front, there were sofas in the shape of vehicles, a backdrop and lights were set up for product photography, there was a stage, and more was towared the back. Up top second floor loft looking area.
I asked the receptionist about how it all worked and she directed me to a line of computers that you could browse the catalog to order shirts from and ‘pick up from the warehouse’ for immediate ‘delivery’ and to avoid shipping costs. My only complaint was that I only had cash on me, do I couldn’t order anything from the site.
Definitely a cool place to hang out and would try to come back for an event and/​or with a friend.

Came here for an event– definitely a cool looking place to work. Lots of art on the walls and in the loos and i loved the hanging T shirts. Made me want to be all creative. They seem to have a big warehouse in the back with all the T shirts.

i discovered threadless when i was still a college student way back then. it was a very unique concept with their pretty funny t-​shirts at a ridiculously inexpensive price. quality was great! most of the t-​shirts i got last me about 8 – 9 year of heavy use.
then, the materials changed and now, i’m lucky if i can get more than a year of heavy use before holes start to appear. quality is not the same, sizing is definitely not the same. some will fit nicely while others may be a tad too big or too small. its still inexpensive which is why i still buy from them but i only use it as nighttime wear.
i’d still recommended them especially for kids. it puts a smile on their face and that’s the point

So, I didn’t even know that you could pick up shirts here. Definitely will keep that in mind whenever I get some cash flow on spend on witty, clever and/​or cute t-​shirts.
I’ve been to this location twice now for their Family Reunion parties, and they throw some stellar parties. Last year, I went for the whole day, with free food samples and a jeni’s ice cream truck, carnival games and «exclusive» tshirts. At night, there was free food, music, drinks, balloon animals, photo booth and karaōke.
This year, I could only make it to the evening portion, which again had free food, drinks, photo booth and karaōke. The added bonus was the live music with Ezra Furman, and I was pleasantly surprised with how great the sound was for the performance. I’ve been to plenty *esteemed* concert venues that haven’t had music sound so good.
The first party was pretty much my catalyst for moving to Chicago and I was so glad to celebrate the end of my first summer in Chicago at Threadless.

The vibe here is amazing.
Came here for a party, two concerts, and, of all things, a lecture on the music industry.
Every time it’s been incredibly awesome, with campy couches, ping pong tables, video games, and an overall cool vibe that’s laid back and relaxed.
I’ve yet to actually order a Threadless t-​shirt, but I love that you can order online and pick up at the warehouse.

Went in expecting more of a store than a headquarters. You’re told to order everything online and then hit the in store delivery button at check out (free shipping!).
They don’t accept cash & they don’t make it easy for people to shop. The service was lackluster and inattentive.
In short, the entire experience was disappointing. There’s no reason to go into the store. Just order online.

Stumbled upon the Threadless HQ while looking for parking for the nearby Goodwill. The signs saying «You’ve found us!» intrigued us enough to park and go in.
They have three computers set up to view their website and place online orders with warehouse pick-​up so that you can get your items right away. We spent at least an hour perusing their site, laughing at the witty prints.
The lady working the reception desk was very helpful and friendly. Not only did she help us with our transaction, but she also took our picture in the lobby, made thrift shop recommendations and provided us with a map to our next stop.

Ordered a few shirts over the years from Threadless. I guess what makes this place so cool is the fact its HQ is very laid back environment, something you’d expect skaters to hang out at. And the shirts are easy to order. You can order them online and just pick them up at the warehouse on Madison.
Shirt quality is pretty decent. But the biggest draw is they have over hundreds of designs so you can find something pretty easy. And its reasonably priced as well. Most shirts are below $ 20 bucks or hover right around that area and the website always have sales and mark downs. Best bet to just keep an eye on the website for things.
I’ve also been to Threadless a few times for their private parties which are always fun. Its like campus/​dorm type of party where they usually have comfort food available (food trucks, hot dogs, etc) and a few kegs of beer available for you. Plus they have interactive games like beer pong, ping pong and even a basketball hoop in the back. They generally attract a younger crowd (early 20s) but its always a good time.

This is the second time I have ordered from Threadless… ONLINE that is.
They are a pretty good online T-​shirt place to order from. I ordered a hoodie and was concerned it wouldn’t fit. but it did! The T’s are pretty creative and I found the shipping to be reasonable. I will be ordering again. That is, when they print my shirt again! Gah… the waiting is the hardest part!