Chico Collision Center

This is the second time I have needed their service. The body work was done in a timely matter and the workmanship was brought back to a new condition. The friendless of the staff and the detailing of the car was a big bonus. Thanks.

After the a not-​so-​good initial meeting to have this collision center repair a mistake they made and writing a review on Unilocal,the owner did contact me personally through messages and corrected the mistake. You have got to give it up for a company/​owner to admit a mistake after one of the managers went a certain way. Much respects to Mark at Chico Collision Auto Repair. If you have an issue, bring it up to him and he will certainly make it right.

I have had several repairs done at Chico Collision Center and the service always exceeds my expectations. The work is always done on time or before scheduled. You always get the car back clean and detailed out. The service is friendly and professional. There are lots of choices where to take your damaged vehicle but I highly recommend taking it to Chico Collision Center.

Great staff. Great service. And worked with my insurance! Highly recommend! My car is fixed and I am a happy camper! Now let’s not get into another crash… Oh! And now I’m off to Dutch bros for some coffee.

We had have had several minor repairs done by Chico Collision and they have always been fantastic! Fast, efficient and exceptional of quality work. Our 5-​year old BMW X5 was recently pelted in a windstorm. The front windshield and the majority of the car was left dull and pitted. Mark got it looking like new again! We are thrilled with the result and could not speak more highly about the work that they do. Thank you!!!

I recently hit a deer with my almost new Mazda 6. Chico Collision did a great job on getting it back to looking new. I was pleased with their work, communications throughout the process, and their interactions with my insurance company. I’d recommend them to anyone needing bodywork.

I needed to get some minor damage repaired on the driver’s side of my car and I had heard these folks did good work. I took my car to a couple of shops and Chico Collision Center not only came in with the lowest bid, they said they could have my car fixed up in the least amount of time. Chico Collision Center delivered on every one of their promises, and they even polished both my headlights! The office staff was courteous and friendly and my car looks great again. What more could I ask for? Great job, Chico Collision Center!

Repairs were quick, less than a week. Shows in the quality.
It seems like they cut ever corner they could to reach that speed. I hit a cone on the freeway, trashed my bumper skirt and the driver’s side skid plate. Bumper skirt wasn’t too bad, but the skid plate basically disintegrated on my Mazda 6s before I made it to the shop.
Well, the bumper is the right color and the paint seems ok so far (More about that following, based on a friend’s experience.) I received a call after I brought it in, they had ordered the wrong skid plate for my model and they have to wait for the re-​order. This is ok, the sport package on my model isn’t very common. The issue here is, even after the re-​order, my car does not have a correct new skid plate. They also did not replace the bumper bracket whose clips had broken. I discovered these doing a headlight bulb exchange soon after the repairs.
The easiest way to change my headlight bulbs is to remove the bumper skirt and the headlight housing assembly. This procedure includes removing bolts holding the wheel well liner, grille insert and the skid plates to the bumper skirt.
When I got underneath my car, I discovered that the skid plate on ONLY the driver’s side was covered in tar. Bumper, plate, bolts and all. NO sign of tar on the passenger side or in the driver wheel well. Once I get all of the bolts out the bumper slides right out of the driver side, where my broken bracket was hidden. Removal of the bumper skirt showed me that the joke of a replacement skid plate was simply the remnants of my disintegrated skid plate tarred to a cut section of a different skid plate.
What a joke. Statement says nothing about having an alignment preformed when I clearly state that it needs checked, as I ran over a cone, possibly with the wheel or suspension.
They worked well with Esurancne, except they «lost the check» until I repeatedly insisted my claims representative said it was mailed to the shop «a week ago,» which she had.
That’s my experience.
I had a friend come in for door replacement and work to the unibody & b-​pillar on a Focus. Paint on the non-​door repairs «orange peeled» in less than 3 months, a sign of hasty work and lack of attention. I don’t know of any other issues first hand, but I saw this paint debacle myself, before and after.
I would never recommend this place to anyone.

My experience at Chico Collision Center has always been top notch. They are Eco friendly and the owner was very approachable and understanding regarding my accident. I would highly recommend them to my friends and family!!!