Carl’s Jr.

The service is good and they’re open 24 hrs but my experience with the food is unsatisfactory. I come here when Chick Fil A isn’t open and I don’t feel like driving else where. It’s basically my last resort and isn’t worth it. My drive home is 5 only minutes away and my fries are already soggy by the time I get home. The burgers seem overpriced to me for what you get. My last meal here was the chicken tenders and it was gross I couldn’t finish it. They need to step up the food quality.

I wish I would have read reviews on this restaurant before I came, the reviews and overall rating is very poor which is exactly how my service was. My wife has been in the hospital since the 16^th of December giving birth to our child and on the 18^th I decided I was going to go get some food after being in the hospital for so long so I went to Carl’s Jr. This was a big mistake, I should have known by how fast I received my food that the food had been sitting out almost all night. At 2 a.m. there are not that many people in the drive thru so the food should take a little bit of time to cook not 45 seconds in a microwave. I went back to the restaurant to try and explain what has happened and told them I did not eat the food because of how cold it was I spoke with Marilyn who was the supervisor on duty, she was not willing to work with me at all nor answer any questions unless they had a receipt she was very rude and did not ask any questions in regards to the situation all she wanted was the receipt. When I had asked her a question if they left their food out all night or not, she would not answer the question. With no sympathy or willing to help I left the restaurant disgusted and will never return.

Only come here for breakfast because it’s the closest to my house. Hash browns are always tasting like they’ve been left out, refried, and then left out AGAIN. And the food I order is never tasting anywhere close to «fresh». Buns hard/​old and everything else just barely warm like it was left under a heat lamp. Not coming here anymore. Even the employees are grumpy and unpleasant.

The service was horrible. The cashier was rude to all the customers he interacted with. They also did not make my shake fresh.

I saw the really good stuff and friendly guys. They were very polite and professionals!
I ordered 2 sandwiches and drink it was so fast and fresh products.

This place is always a go to spot late night, always makes our order right. Only thing that does not make me happy is the fact that anytime we come late at night they don’t have the Chicken tenders. Not sure if they are just too lazy to make them or they stop serving them at a certain time. Besides that it’s always a great spot!

I went in to this store about a month ago and they forgot my crisscut fries. i called back and spoke to someone and they said they would put my name on a list .so i come in today to get my kids some food and asked to get the crisscut fries that was owed to me .they said they didnt have my name one the list and pretty much called me a liar .why would i lie about some stupid criss cut fries? My son was very upset because he love them and im not about to pay for something again that im owed. managers name was carlos he didnt even give me the time of day.

Just since I’ve been here they have screwed up 3 of the 4 orders. They are slow and disorganized. They have terrible customer service. 30 minutes for fast food? This store needs to go through training at In N Out and figure it out. The store manager here obviously isn’t a leader.

I came here on a Saturday night because chic fil a was already closed, and it was just such a bad experience.
Drive thru took over twenty minutes and the employee was so grumpy. The long wait defeats the whole purpose of fast food.

The cashier was really nice but it took almost 25 mins just for some fried zucchini and a chicken sandwich. My sandwich was really nasty and my zucchini was burnt. Not a fan of this location.

I should of known once I checked in & got the «Maverick» badge for being dangerous & checking in on low rated places, that this experience was gonna end bad. Well Unilocal was right, today I earned my «Maverick» badge. You can tell the oil for the fries needed to be change & they hardly gave me fries & my cheese was not melted on my burger it was cold & the top of the bun greasy. The service was slow & the lobby was dirty, it was slow & late at night so it should of been clean. I really like Carl’s JR. but I’ll try a different location next time. 2 stars it is. Go to Chick Filet next door it’s good, & best of all you’ll get NO «Maverick» badge there.

This place is great during the day, however even though they’re open 24 hours doesn;t mean they have good customer service 24 hours…
The women who usually work the night shift after midnight are beyond rude. Don’t roll up to the drive thru expecting amazing customer service and a smile at the window, cause you’re out of luck here.
They will get your order wrong, no matter how many times you say it. If you ask for ketchup, expect to hear a loud huff and puff and you’re definitely in for some eye rolling.

Typical Carl’s jr. The drive thru is 24 hours.
I sort of feel like the quality is a little less than other Carls Jrs I’ve been to since my brotein burger came out dry, but I rarely come here so I could care less. It’s fast food and it’s convenient at times especially for night owls.

I generally like Carls Jr, and look forward to their new burgers, sandwiches or whatever. So, typical Carls Jr. food and general atmosphere. This location though has some issues. The food is sometimes overlooked (burnt), or your food comes to you cold. Who wants to eat a cold burger or fries. The other drawback of this store is that it that the restaurant and seating area are not consistently kept clean. If I’m really craving Carls, I’ll do DT and take my chances, most often I’ll drive to the one in. Bonita which is much better.

Poor customer service! i didnt receive my kids meal so i had to drive back since was something for my lil one !! arrrrggggghhhh. i got back and told them they didnt even apologize for the mistake …