Chad M. Barritt, OD

Called the optical number from Costco online, they directed me to «Dr Barrett’s office», I said «I’m looking to have an eye exam», lady said «I’ll transfer you» (transferred immediately). Next person answers and I say «I’m trying to book an eye exam», they say call 205‑1503. I hung up and realized that’s the same number I just called… called again, said I needed to book an eye exam, ««let me transfer you «…lady picks up «Dr. Barrett’s office», «I’d like to book an eye exam», «we dont take appointments «. I said OK… thanks. Hung up.
I go to Costco at 1pm, office is closed until 2pm. We walked around, then wait for 20 minutes. Dr. Chad Barrett shows up, gives a half hello and asked «what times your appointment»…
I tell him the above story and he doesn’t believe me. I push the issue and he said to wait a minute for his admin to return. He also tells me they do not have any appointments left today… while I wait I booked an appointment for the following day; he tells me to make sure I cancel if I can’t make it because they «have started to charge a cancellation fee». As I wait I’m thinking my appointment is less than 24 hours away, what’s the fee cut off time, before I ask the admin comes in, Dr Barrett said «did you tell anyone we don’t book appointments?». She said «no».
Now he looks at me like this must be proof that I called a different Dr Barrett’s office from a internal transfer inside Costco. Her voice was clearly the same person I spoke to.
He was pretty condescending, no sympathy, clearly judging me in my day off shorts and sandals, reminding me twice to cancel if I can’t make it. Also they do not take my eyemed insurance. Sign outside $ 59, he said $ 69…
Called Lenscrafters, $ 10 copay with my insurance, appointment that day, glasses in one hour… great customer service!
Dr. Barrett has an untrustworthy vibe. Happy I cancelled because I’m guessing the exam would have been poorly executed.
I think he was used to BS from a big crazy store like Costco because he didn’t care or want my business… He had a lot of exeams scheduled… Why would he give two $#!+s about me. That was clearly received and understood.

I’ve been going to this optometrist for awhile and every single time he has been unpleasant. His bed side manner is horrible. He’s mean. Every time I go in, I come out feeling like shit because he’s just such a jerk. The way he talks to you is as if he’s undermining you. He uses sarcasm and makes you feel dumb. I started taking my daughter there and his behavior was the same way towards her. I do not recommend this optometrist, terrible terrible service.

The assistant and Dr are very courteous, professional and accommodating. The extended and weekend hours provide scheduling flexibility. The Dr explained things thoroughly enough and clearly. He also answered all my questions. This is my 3^rd visit and the past two visits were the same experience.

I had an appointment with Dr. Chad M. Barritt, and everything went as it supposed to be (on time, respectful, worried about patient ocular health, and communicative) and got my new prescription. Although my new prescription change a lot from my older one, I was a bit surprised but still went to make my new lenses (because those numbers where my reading).
Next day when trying them on, didn’t feel confortable at all (was seen blurry) and had to call Dr Chad to speak about my issue and he did all possible to help me, which is why I’m giving 5 stars, because he made arrangements so I could visit his office as soon as possible next day (first appointment next day) and went through more examinations, fixed my problem and solved for which I feel gratitude towards his team workgroup.

I have had two great experiences with Dr. Barritt. He is very knowledgeable and has been extremely accommodating. Thank you!

I will never, ever return to Dr. Barritt. I had my first appointment with him this week, thinking that Costco optical service has always been fantastic when I purchase my eye glasses and I was completely wrong! He was rude, condescending and seemed annoyed to even help me. A health care provider should be open to questions and friendly to his/​her patients. I could not wait for the appointment to be over because I was so uncomfortable. Will never return for eye care.