P.F. Chang’s

So far everytime i come here i get good service and food. I always get shrimp kong pao delicious and shrimp orange peel delicious as well i also order a cup of hot and sour soup a must! Yum! Parking is way easier to find than at fashion valley location!

Worst restaurant. Came for family dinner they took over an hour to sit us. We ordered a dinner for two and they forgot our entrees. Unbelievable Never coming here again. WORST SERVICE

I know this is a chain but my husband and I were gifted a gift certificate from here and it was an excuse for some drinks and appetizers.
I must disclose that we were only here for a few beers and appetizers and did not sample any of their main dishes. When we arrived there were people waiting and we were told it would be about a 20 minute wait. We opted to sit at the bar since they offer their full menu anyway.
Our beers were served in an iced mug which is always preferred. Our appetizers were the crab wontons that were plated on a sweet and sour sauce. My appetizer of choice were the steamed pork dumplings with spicy chili oil. The dumplings did not come in their traditional canister but I had to remember that this wasn’t a small mom & pop shop and it was a chain. The chili oil was not spicy but did have an okay flavor to it.
The biggest thing that turned me off from this location was service. Our table was sticky. We mentioned it to our server and he gladly cleaned that right up. Since we sat in the bar area, we constantly heard the servers complaining. They were loud and very obnoxious about it. Their gripe was that 6 tables had complained about the lettuce wraps. I now know not to order them.
I still prefer sitting in the bar area but maybe next time I’ll come during the week, when it’s not so busy.

Their chicken is so good, it’s like out of this world. Very friendly servers, always willing to help and orient me when I wan to try something new at this place (since I don’t like spicy food). Meals are always given to us in a timely manner, refills are provided to us without asking for them. Staff is very attentive, which i appreciate.

I’ve always liked this place, but the stellar customer service should be noted. The bartender (sorry bearded dude, can’t remember your name) always makes such an effort with my gluten free requests. I ordered a gluten free entrée, and he made recommendations for GF soup and dessert choices as well. Andddd he makes speedy and delicious cocktails. Somebody give this guy a raise.

One star is one to many!!! I use to love going here for gluten free takeout. Its clearly not free by a long shot but I don’t care about the money till they threw fast food hot mustard packets at me like cheap fast food… WTF? On 77.00 order six plus packets of this hot dog mustard??? Really? I would pay extra for it but wow… the prices are still sky high and quality is less than zero on the hot mustard sweet n sour. oh wait they had no sweet n sour… I spoke too soon… disgraceful at best!!! im taking to Twitter to register this fast food sized complaint… and dinner was only for 2 people… close to 100.00 and I get cheap tasteless hot mustard packets… stay home and make your own food !!!

It is my first time visiting and met a great server there name Alex and the main manager Victoria. They were able to assist on the spot once we walked in and gave us outstanding great customer service. I will recommend this location versus the fashion valley location service. There food tasted very fresh and didn’t take to long to bring everything on the table. Go try their chicken wrap an amazing appetizer they have

Came here for dinner tonight. This place is a little pricey but I wanted to splurge a little.
As we walked in, we were greeted Hi and seated at a booth. I decide to order a tropical iced tea to drink. So good! For starters, I got the California rolls. There was eight in a plate. I came hungry! The rolls were good. I finished them up quickly. For my main entrée, I went with the lobster fried rice. It had a scrambled egg, shiitake mushrooms, red jalapeños which gave it heat, sprouts, endame beans and pieces of lobster. I loved the lobster pieces in there. They were deep fried in a crunchy batter. I did not like the fact they left the lobster tail shell in the dish. I actually had a piece of that shell in my mouth. Ugh.
Anyway, the food was pretty good overall. Service was great by the waitress who served us. She made sure our drinks were refilled. I had a second refill of the tropical iced tea. So good for those tea lovers out there. Place was empty when we got there. It soon filled up with people when we left. If I want to splurge, I will definitely come back! Great décor inside. Dimly lit and had the air conditioning on.

This is a place were the whole family can go and find something to eat! My kids love the orange chicken and I always get the lettuce wraps! I also love the spicy shrimp appetizer but I can’t recall the exact name of it. I like to get the desks they have as otherwise I think it can be a little overpriced. Banana spring rolls for dessert are always a hit too!

If I could give ZERO STARS, I WOULD. We went to this place on Oct. 11^th to celebrate 2 birthdays. We had a party of 11 total. Not too big or small. First & foremost, the SERVICE SUCKED HUGE BULL BALLS. Elena was the server & she was HORRIBLE FROM START TO FINISH. WE WAITED AN ETERNITY JUST TO ORDER DRINKS & when they came, they still forgot the beers for two of our guests. Then… another 30 minutes go by before she takes the food order. Wtf was up? The Manager or whoever the dude in the suit was NEVER CAME BY to see how we were doing though he seemed to be bringing food to other tables. And our meals took another 40 mins to get to us. By this time, I was just biting my tongue & trying to make the best of a SHITTY SERVICE SITUATION. GOOD BYE PF CHANGADINGDONGDANG IN OTAY. YOU SUCK. WE SPENT A SHITLOAD OF CASH FOR YOUR CRAPPY SERVICE. YOUR RESTAURANT SUCKS ASS.

Continuous poor service. Each time I have come here the hosts ignore me and other customers and just chat amongst themselves.
Don’t even bother ordering your food for pick up. Despite getting their on time, they make you wait while they have their personal conversations and bring out your food when it’s cold. I have been very disappointed with this restaurant.

Expensive, food was awful, quinoa very salty. The kale quinoa dip was unbelievable salty almost inedible. This place is so overrated.

Chinese family-​style dining.
THE AMBIANCE:
P.F. Chang’s is definitely an upscale restaurant in terms of the décor. The furniture, the wall decorations, and the environment is nice.
THE FOOD:
I enjoy the food from P.F. Chang’s. I have tried many dishes, many times. My favorite is to start with the Chang’s Chicken Lettuce Wraps, hold the crispy rice sticks (wok-​seared chicken, mushrooms, green onions and water chestnuts over crispy rice sticks, with crisp lettuce cups, $ 9.50). I hold the crispy rice sticks because they taste like nothing and stick on everything. It is more clean without them. Other than the lettuce wraps I think both the Northern-​Style Spare Ribs and the Chang’s BBQ Spare Ribs, each $ 10.50, are really good.
The Norhter-​Style Spare Ribs are slow-​braised and dry rubbed with Chang’s five-​spice seasoning. The Chang’s BBQ Spare Ribs are slow-​braised and wok-​seared with a tangy Asian barbecue sauce.
The plates that I really like as entrees are:
1. Walnut Shrimp with Melon (tossed in a light Asian aioli with warm candied walnuts and cool honeydew melon, $ 17.50)
2. Crispy Honey, hold the crispy rice sticks (lightly battered in a sweet and tangy honey sauce with green onions over a bed of crispy rice sticks — chicken $ 14.50, shrimp $ 17.50) — I would especially hold the crispy rice sticks here because they will COVER the chicken due to the honey sauce.
Your food will come with white rice, brown rice, or you can do half and half. I love their brown rice.
I recently tried a dessert that was a sort of dulce de leche cake. It was good but very sweet for me so I only had a couple of bites. It is a generous slice. I posted a photo.
THE TIPS:
P.F. Chang’s has a special sauce concoction of soy sauce, hot mustard, and red pepper paste. Your server will mix it for you and you can add it to your food. It is a tasty touch.
Note: I actually had a recent concern with the bill I received. You can clearly see that my total was $ 45.85. When I looked down at the bottom of the receipt it says «For your convenience, 15%= $ 8.54, 18%= $ 10.25, and 20%= $ 11.39. If my math is correct, 15% of my bill is $ 6.87, 18% is $ 8.25, and 20% is $ 9.17. Why the inflated numbers? Unless someone can give me an explanation I would be wary of the recommendations.

3 stars because they’ve got decent food. I added another star for the exceptional customer service given by the hostess and server (shout out to Jeremy!) :) It was a good time for Father’s Day :)
As for the food… Seriously, maybe if it’s your very first time ever at a PF Chang’s it’d knock your socks off. But really, nothing mind blowing about food that tastes like its from the local Panda Express with the only difference being that the food is put on a white ceramic plate instead of the sectioned styrofoam container. Okay, okay — the chicken lettuce wraps are delicious and so is the Mongolian beef BUT THAT’S … No wait, the Great Wall of Chocolate for dessert was yummy too! UGHH! What?! OKAY, I like Panda Express food, so WHO CARES IF PF CHANGS TASTES LIKE IT! YOU KNOW YOU’RE OKAY WITH IT ALSO! LOL YEAH AND so what if sometimes I wanna have Panda Express served to me while I sit at a table with cloth napkins?! :D Sure, I can go all the way to Panda Inn at Horton Plaza for fancy Panda Express but why should I when PF CHANGS is just right there??? (Panda Inn is número uno in my heart though: P they have fortune cookies dipped in white chocolate! :swoon:)
Final thought: There’s good eats here — you’ll find something you like especially if your tastebuds are cool with Ameicanized Chinese food. :)

We went for my mother-​in laws 91^st birthday. We had reservations for 9 people and were seated promptly upon arrival. The waitress took our orders quickly. So far so good, until the food came out. The servers stood at the end of the table and looked around and asked who ordered what. They were sitting down egg rolls and spring rolls were ever they wanted. How are we to know a egg roll from a spring roll by looking at them. It got so bad my husband said stop this was not working and asked for our waitress who took the orders. She came by and said with large party’s it is hard to get the orders straight. My husband and I never did get what we had ordered, it was not worth talking with her anymore.
I can get Chinese food just down the street from me that is just as good, if not better, at half the cost.
I will not be back to PF Changs mainly because of poor service.

A great, easy, quick and enjoyable meal, for a fair price.

Came today with family, to celebrate my sisters 26^th B day. We got to sit in the back and was able to get everybody seated.
I have to say the waiter was pretty good (forgot his name). He had to serve us (party of 14+) plus his other tables.
I have to give the server a 5 because of the hustle and maintaining a professional attitude.
The food… Food was good, noodles, orange chicken, shrimps, lettuce wraps, chicken, and some pasta… I have to say everything tasted very good. Nothing was cold and everything was on point.
Had a good experience and will be back. My mother lives across the street lol.
Only down thing was there expresso machine was down, so i settled for a coffee which dint taste well.

This particular location is pretty good. The only thing is that was negative was that it seemed to take forever to get seated.
But I love the environment. I originally thought P.F. Changs was not very family friendly, but I stand corrected. It was great for my kids. If you’ve read my other reviews, you would know that my one-​year old is kinda crazy! Just extremely hyper, and I hesitate to take to him to certain restaurants, but this particular restaurant was good for him. It was the perfect amount of noise where it you could still have a conversation, but it wasn’t extremely quiet. The portions were pretty good, and the waiter was awesome.
Their birthday dessert is amaze!

Consistently good food, welcoming atmosphere and excellent customer service.
This PF Chang’s was the chosen destination for my grandma’s birthday. Being the popular lady, we had to call ahead for a 10 person table. The hostesses graciously set us up with a nice centralized half table/​booth. I was impressed with the customer service every step of the way. Our waiter was quite pleasant and attentive to the needs of our elderly guests.
The food was superb! Started with the chicken lettuce wraps, spare ribs and wonton soup. For the entrees, we had everything from marinated sea bass to Korean spicy chicken. Everything popped and sizzled with flavor and not too much spice (unless you poured on the chili mix). I am always a fan of the almond and cashew chicken, beef with broccoli and the Chang’s spicy chicken. We opted out of dessert this time because the food fills you up.
If you’re already familiar with PF Changs or Pei Wei, you know what to expect when you come here. I found this location to be among the top of the locations that I have experienced.
Grade: A

Garlic noodles!!! Say whaaaaaatttt?! These are a MUST try. They are so good! So are the chicken lettuce wraps :)
So this place has plenty of parking outside and if you go during the day before dinner you won’t even need a reservation, there are plenty of booths and tables inside. The place is decorated very nice and outside there are two big gold lion statues which look awesome.