Five Star Urgent Care

Very happy with them. I will never go to another urgent care again. You don’t have to wait hour’s to be seen and you are in and out. Their staff is very knowledgeable and good bedside manners. They take time to actually figure out what’s wrong. Never had an issue, will definitely go back if I need to.

I would never return here. They misdiagnosed me after I waited for 2 hours. I went to St. Joseph’s and the doctor correctly guessed that I went to 5 Star just by the misdiagnosis.
5 star? More like 1 star.

I have been here a few times always quick and easy. They have the Friendliest Staff and really know what they are doing… Thank You For coming to Cicero.

I just got back from here and I have to say it was the best experience I’ve had at any urgent care facility. The guys at reception were really nice. I didn’t catch one of the guy’s name, but he sincerely cared about the people he was talking to. There was no wait– I barely even sat down before they called my name. They are on top of their technology too.
One thing I really liked was that the doctor had someone else come in the room with him to write notes (instead of the doctor doing it himself). This made the experience more personal because I felt like I was talking to the doctor and had his full attention; not talking to someone looking at a computer screen more than me.
I swear I’ve had haircuts that took longer to get in and out of. They set me up with my prescription and gave me all the documentation I could read about my injury and I was home. Including driving there and back it had to have taken less than an hour.

Worst urgent care ever. Took my wife there for severe flu symptoms. The female taking the flu culture had no idea what she was doing and caused my wife’s nose to bleed heavily from inserting the culture swab in too far and obviously to hard. Then had no idea how to treat the nose bleed and called for the nurse practitioner. No doctor in the place. Three females in scrubs stood there and watched while I took care of the nose bleed and tried to clean my wife’s face, hands, clothes, and the wall in the treatment room. Yes, it was bleeding that bad. The NP finally stuck a gauze up in the nostril treated with something to stop the bleeding. No apologies, or any kind of remorse for what they had caused.
Stay away from this place!!!

I wound never go to this place again! I went in due to a fall the day after Christmas from a table bench. (Blonde) Bruised my left side pretty bad. The rib on by back was getting more painful. They did an X-​ray and then the PA came with the bad news. She said I would not be present for my granddaughters birth, or watching my 3 yr old, as I had a broken rib, which I knew was most likely! The pain was excruciating. She then tells me I will need surgery on my hip to have a pin put in for the brake! I was in tears, as we also had a trip planned. She was just oh well to bad! Now I had been walking for over a week and could not understand if hip is broken, why doesn’t it hurt at least as bad as my rib. Dr at hospital was not happy with 5Star either! There were so many things they did that were bad, it would take a week to write them all done! So if you have any other choice, take it!

Only fitting that Unilocal has five stars because five star urgent care is just that, five stars. I cut both fingers and needed stiches. I arrived and was met with very friendly professionals who checked me in faster than north med would and was treat by friendly nurses who were very good at their jobs. I was in and out within 25 minutes. I recommend them to anyone who needs good quality care with people who know what they are doing and look like they enjoy their job. 5 star is a very fitting name. Hope i never need to go back but if i do i know i will be in good hands.