Appearance Plus Cleaners

THE EMPLOYEES HERE ARE INCOMPETENT, BOTTOM LINE. This is a horrible cleaner. I have been there twice and had to tell them they didn’t give me all of my items, they forgot to give back half.
Now, today, they told me a skirt I was getting hemmed wasn’t there. However, an employee had called me two days before to say it was ready. Of course, then they found the skirt. What kind of mickey mouse operation is this that they can’t tell what items they have for customers??? Also, they quoted me $ 10 for the skirt repair but it was $ 19.
THIS PLACE IS ABSOLUTELY OUTRAGEOUS. I have had several major issues with them not finding my items. They simply don’t seem to care. The high school girls that work there also have no conception of customer service. DO NOT TAKE YOUR ITEMS HERE, THEY ARE HORRIBLE!!!
I only put one star because Unilocal made me. It should have been zero!!!

Much welcomed improvement to others in the area! John does his best to make sure they meet my husband’s particular dry cleaning requests– folded and wrapped for easy travel. The come to the house and pick up and haven’t had any issues. It’s great when a business listens. Turn around time varies and they are willing to rush things if need be. I am looking froward to trying their rug/​carpet cleaning service.

Appearance Plus is the dry cleaner I go to on a regular basis. I like that I have options with them. For example, I can drop off at their Hyde Park location and pick up at the Anderson location or they will pick up and deliver to my house. I also feel like they do a quality job and pay attention to any stains I point out to them. Their staff is pretty consistent, and they remember their customers by name which is always a nice touch. The other reviewer complained about how long it took them to clean their pieces. I will say that the default return time is typically 3 – 4 days, but anytime I need it sooner, I just ask when dropping off, and they have always accommodated a quicker return with no extra money being charged. The only thing that caused me to knock them down one star, from 5 to 4, is their prices. I think they are a little overpriced, but you can generally find discounts via one of the half price websites that makes it more reasonable. I have also had them fix items for me (tears, broken belt loops, etc), and I feel like the fixes are more reasonably priced than the cleaning.

WORST DRY CLEANERS EVER!!! Wanted to take 4 days to clean 7 pieces! ALSO CHARGED ME $ 86 FOR 7 PIECES!!! AND THERE ARE NEW STAINS ON MY CLOTHES AND MY CLOTHES ARE WRINKLED! DO NOT USE THIS DRY CLEANERS!
The guys across the street (next to Hyde Park Pizza) are much nicer, and FASTER (1 DAY TURNAROUND), AND CHEAPER… the only downside is that they staple things into your clothes and have damaged my clothes (broken buttons)