Paul Mitchell The School Salon

The supervisors who are supposed to make sure clients get a great cut after a student cuts a client’s hair is what yielded the two stars. 5 or 6 years ago, it used to be that Jen and Tyler checked the layers of every cut. This week, I experienced a new supervisor who gave a visual cursory «look over». Square layer blending of my previous round layers was not even really blending. I watched as my stylist took 1 mm off of some strands and nothing off of others. She stated that the supervisor probably did not check the layers be cause she (the stylist) «really didn’t do anything» (I agree, she really didn’t) I’ll try one more time and will give an update. For $ 17 I don’t ask much, but I expect more from PAUL MITCHELL.

I just moved to the area about a month ago from Florida. If you know anything about moving one of the most nerve wracking things about moving is finding a new stylist. I saw mixed reviews of Paul Mitchell School, but they were highly recommended by a sales associate in Kenwood Mall. I had put off getting my hair done for as long as I could stand it, and with a bundle of nerves, I bit the bullet and made the appointment.
When I arrived, I was greeted, asked to sign in, and invited to sit down as it may take a moment because everyone was just getting back from lunch. When the girl assigned to do my hair (Erica) took me back she was very sweet and understanding of my nervousness. I told her what I normally do (blue black base color, partial foil, highlights covered by purple) and explained if she wasn’t comfortable with it, that we could just go with a solid color. She assured me she was fine with it. And you could tell she was very excited, which not only boosted my confidence in her, but made me happy that she could take pride in this project once completed. We went over what concerns I have with my hair, how I like it cut, etc. She recommended product for me. A «learning leader» came to sign off on the consult and explained pricing to me (a good thing to do with someone like me, who has enough hair for five people that is also pretty long).
People who have given negative reviews based on time management should be taken with a grain of salt. It needs to be understood that this place is a school! These young men and women are learning and with that should come patience and understanding. This is not the place to go to get a quick trim on your lunch break! Having said that, it’s not uncommon for me to sit in a chair for several hours for a cut, color, highlight, and sometimes a keratin treatment. I have had salon days that took eight hours at other salons. So, six hours for my standard cut, color, and highlight wasn’t a big deal to me. I prefer someone (especially a student) cutting my hair for the first time take their time, do a good job, and take pride in the result!
The pricing was great! Even at $ 8 per extra bowl of color (she used eight to ten on my boat load of locks), I walked out of there with refreshed, vibrant hair and product (shampoo & conditioner) spending a little over $ 100 plus tip! I have been known to spend $ 500+ on some of my salon days. I returned with my partner so he could get his mane tamed, and intend on following Erica once she graduates and moves on to another salon.
I would recommend anyone looking for a new stylist to consider this place though I understand not all stylists are created equal, I am very happy with my results.

This was my first time here, and it was great. In the past I have gone to the Aveda school (in addition to the usual pay a million dollars at a salon for them to squeeze a tube of color on your head; I just don’t get it; call me cheap). I do go to the regular salon for my haircuts (you get what you pay for when it comes to a curly hair cut), but for color, I’m all about this place.
I asked for a Level 2 student — these are the «honors students»; they require less supervision, work mostly independently, and were only $ 5 more. (The beginning and end check in’s with the instructor are still standard.) Although there were fewer interruptions to check on progress with the instructors, (one of my complaints with the Aveda school), it could be because I choose an appointment with a Level 2 student. My appointment took 2 hours for all-​over color — worth it, considering I am very happy with the result and saved a lot of money.
I appreciated the advice I got from the instructor about my color — my original idea would have been more complicated than I wanted; the honest feedback was helpful so I could make a better decision.
My student (Angie) was great; knowledgeable and friendly. I love my color, and although I was less worried about the styling, she did a great job styling my hair (always unpredictable with my curls).
Getting appointments here is also much easier than at the Aveda school. Evening appointments are easy to come by (I was able to get a next day appointment at 5:30pm). This school has day and evening students; evening clients are much appreciated as the night students need to get their practice hours in.
I will definitely go back for future color treatments.

I go to this school every time for my hair color and I’ve have always had a wonderful experience. I’m naturally a dark brown color and when I decided to go blonde (the first time a very honey blonde, now it’s full of bright sun kissed blonde highlights) I was extremely nervous about the damage it would do to my hair, the level of up keep it would require and the horror stories I had heard of green or orange-​ish blondes being the result of going so light.
The team leaders and the student made me feel comfortable in trusting them with my hair, and I have not once regretted my color change! I get complements constantly on how good the color looks with my complexion and I’ve been blonde for over a year and a half now!
Like I said I go every time I need a root touch up or for more highlights and most of the time I also get a hair cut. I would highly recommend to any one who doesn’t mind spending the day at the salon, as they tend to take longer than typical salons because they are still just students.

First time I have ever left a hair salon in tears! It is The Worst Haircut I’ve ever had. Where to begin?
In a nutshell, it took over two hours for her to botch my hair. But here are the details.
Yes I know it’s a school not a salon. I’ve had haircuts at other schools many times and never had such an (awful) experience.
First, I specifically asked for someone who was rather quick as I didn’t have a lot of time to spend. TWO HOURS later she was still hacking away.
Second, I instructed that I only want a trim as I’m growing my hair out and I like it long. The student, teacher and i all agreed that no more than hald inch needed to be cut. I was in complete shock when I saw a two inch piece fall on the floor.
Third, the student seemed very professional and I felt confident since she was a higher level and about to graduate. Oh my, she was clueless how to trim long layers (hence the chopping that ensued) and had to call the teacher for help. It was too late for that.
I will say that the student and teacher were very nice, especially compared to the other students and front desk staff I observed. They dressed poorly, were dancing around, screaming jokes and acting like fools. Yes, again, I know it’s a school, but that is not appropriate behavior in front of customers.
It’s been several days and I am still devastated. I cannot believe all my hair is gone and I am stuck with this heinous haircut that looks like a grown out mullet. Obviously I will not be back and will probably never get a haircut from a school again.