The Service Pros

Cincinnati, United States

1.4

7 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 513-793-1900
Address:
4480 Lake Forest Dr Ste 304, Cincinnati, OH, 45242
Nearby public transportation stops & stations:
1.6 miBlue Ash Road & Cooper Road
1.8 miBlue Ash Road & Hunt Road
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Bussiness info

Accepts Credit Cards
Yes

Today

Today –
Local time (Cincinnati) 2:24 PM Tuesday, June 3, 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

Description

Specialties

A Cincinnati, OH based plumbing, heating, and cooling service company. We provide both residential and commercial services.

* Same Day Service — Don’t wait days for service, get it done today. Even get emergency service on weekends and late nights.

* Up Front Pricing — You get the price in writing before we start any work. That way you have no surprise «extras» that show up on your invoice.

* Cleanliness Guaranteed — Floor Covers, Shoe Covers, and Cleaning Supplies are all standard inventory items on our trucks.

* Background Checked & Drug Tested — You can trust in the technician that comes to your home.

History

Established in 1999.

The Service Pros opened their doors after Kelly Herrmann decided that he wanted his business to be more than just an average service company. He wanted to provide his customers with an experience in customer service that could not be matched within the industry today. After working for and running a successful family business (Herrmann Services) for over 30 years, Kelly decided to venture out and create something that would become phenomenal.

The Service Pros are your consultants as well as your home’s mechanics. Together we will help you make the right repair or replacement decisions for your home and your family. That’s a promise!

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7 reviews of The Service Pros

No registration required
Place rating: 1
Cincinnati, OH
Stay away from The Service pros of Cincinnati. They refuse to honor a service agreement and refuse to honor their 100% Satisfaction Guarantee. I bought a Big Deal from Angie’s List for a main sewer line power rodding and televising for $ 79. It sounded like a great deal with a $ 404 value. Service pros did the work and then convinced my wife to pay $ 376 for the work we had already paid for through Angie’s List. Their Operations Manager is very unprofessional with his accusations of lying and deception directed towards my family and his technician. I am 6 weeks into the fight with them to get my $ 376 back. THANK YOU Angie’s List Complaint Resolution, American Express, and the BBB for supporting me in this fight.!!
Place rating: 4
West Chester, OH
Have not had service yet, but BRENDA was so pleasant and helpful that I immediately booked a service date with her. This was my 4th call (all to different plumbers) to inquire about snaking a floor drain. Brenda was the most responsive in answering my questions, and it didn’t hurt that she had one of the best prices. I will provide additional feedback once the service call has been made, but if the technician’s level of service is anything like Brenda’s, this should prove to be a fabulous service experience. Thank you for making this so easy.
Place rating: 1
Cincinnati, OH
They came out to repair my AC unit and give me a quote on a new one. The technician who came out to repair the unit, recharged the AC without pressure testing the line. So after they recharged it, it ran out 4 days later. They charged me $ 379. When I told them what happened and complained on their website, they didn’t even respond. Needless to say, I will NOT be using them for the replacement unit (which they quoted at $ 5800, and I found someone who did it for $ 3500). I would avoid them at all costs.
Place rating: 1
Cincinnati, OH
Called to get a quote for an exterior spigot installation — was told that they could not quote at all over the phone and that i had to pay a $ 49.99 fee for them to even come to my property, and couldn’t guarantee their «same day service guarantee.» Was told by the technician that a STANDARD hose installation starts at an absurd $ 450. Our house, because he had to drill through two layers of brick was quoted at $ 655. A complete joke and rip off. Now i’m out an afternoon, and $ 50 bucks. I should have just asked a handyman…
Place rating: 1
Cincinnati, OH
They billed me $ 200 for a part that costs $ 20 wholesale. Unfortunately I looked this up after the fact so it was too late. I realize labor is involved, but it was still way over priced. The guy also asked me to clean the filter for him but I said no.
When I called them to complain, they put me through to someone’s voicemail and my call was never returned. I’ll never use them again.
Place rating: 1
Cincinnati, OH
Please do not use this business. They overcharge a great deal and didn’t even fix our furnace. Service charges are ridiculous. Please do not get taken like we did! 0 stars!
Place rating: 1
Cincinnati, OH
The comments from the owner were not correct to the situation. My point still stands. Don’t offer a «daily deal» and not educate your employees on what it is. And it’s ridiculous to ask the home owner to clean the filters for you on a tune-​up!