EMSL Analytical

Do yourself a favor and find another laboratory for any of your environmental samples. This office is notorious for having the sample results come in late, no matter if the turn-​around-​time was approved or not. Do not even bother trying to call them and talk to an actual analyst or laboratory manager. For some reason, the entire corporate office is now directing all phone calls through their salespeople, who don’t have a science background. I’m not even really sure they talk to the laboratory at all.
My latest headache: I sent in a sample 3 weeks ago for certain Materials Testing. Not only could I never talk to the actual Materials Testing Lab Manager to ensure they could actually perform the testing that I needed, they just now told me, 3 weeks after receiving and approving the sample, that one of the tests I originally asked for could not be performed. Sample results were due yesterday. I still have not received a report.
I’ve had 15 years or more experience using this lab. I have no idea why I continue to give them a chance. Or I guess I should say continued, because I’m never using them again.
Heed my warning!!!