Wendy’s

I’ve been a Clark resident for 16 years. So, I’ve been here before the fairly new renovated facilities which occurred last year. I was a big fan of the old building and I absolutely LOVE the new building. However, for years now it seems every other visit, I get horrible customer service. Tonight for example, I placed my order via drive thru. After I was done ordering, the lady yelled with an attitude to drive around. I tried to explain that just a month ago, I was yelled at by an employee at this very Wendys store for driving around without being told to. And now I’m getting an attitude /​yelled at for patiently waiting? Preposterous! But then again, the lady was probably just upset because she works at a fast food place. And also, that’s what happens when you hire these GHETTO people from ghetto towns to work in your facilities. Figures!

Newly renovated. … nicest Wendys I’ve ever seen… tv, lounge area, fireplace (electric)…

This is my first time here. I am disappointed that this establishment is new and the tables are so dirty. The workers should clean up after a while. This is not a good look for a new place. The bathroom was cleaner than the main restaurant eating area.

My husband and I recently bought a house in the area and have been working on it every weekend for the past 2 months. Being the only place to get something quick to eat on the way to the parkway means we stop here on the way back home. Yes, I’ve been eating Wendy’s every weekend for the past 2 months. They’ve only messed up our order once in all that time! And the food has always been good, at least on par with what you’d expect from a fast food drive thru.
Now, gotta go run 10 miles to work it off…

I have to say first, the renovations are fantastic but that was the only good thing about this visit.
We ordered 2 kids meals w/​cheeseburgers (nothing on it but cheese). Also subbed the drinks with Frosty’s. When we got to the table both kids meals had just burgers w/​onions and pickles. No Frosty’s.
I went back up to let them know, which was all noted on the receipt. They just took the 2 burgers and added cheese after taking of the other stuff. Now with a cold burger and unmelted cheese. I then asked again for the Frosty’s again and was given major attitude.
On top of that I got a pretzel bacon cheese burger w/​lettuce and ketchup only. That came out correctly but in all honesty the burger was barely luke warm, cheese unmelted and bacon barely cooked. They definitely had cooked burgers on the side and threw it together. IT WAS NOT WHAT WENDYS IS KNOWN FOR — Fresh cooked product.
To end this off with a bang, all of our fries were obviously sitting for a while as they were not fresh nor hot and had so much salt on them they were almost unedible.
Just a majorly disappointing showing especially after waiting for the reopening.

The old building that they had existed for a long time, long before I was born. When I was a kid, I came there for some of their burgers and a Frosty. I’ll never forget that «arched sun-​room» type corridor that housed several booths for people to enjoy their meals under the natural sunlight. Fine memories, no?
«Out With The Old and In With The New» — Fast forward to today, that building is long gone. A new modernized building was in place. The parking lot was also repaved too. Does newer mean better? For this matter, I say YES!
For the exterior, the building looked nice and clean. Several windows were visible on the bottom part of the building in the front. A long, red, vertical rectangle stood out with Wendy’s updated logo and font on the right side of the building in the front. That should be obvious that this building got the revamp!
I was really impressed by the interior of this new building! The floors were made up of dark wood. Most chairs and tables were made out of wood too. The lights above had «circular» coverings around them. There was a little area where people with electronic devices could plug them into a LIMITED number of power outlets and utilize the FREE WIFI (they didn’t have any of these in the old building). You think I’m done? Oh no, there’s some more.
There was one small area where they had a TV broadcasting news, four comfy chairs made out of either leather or leatherette, and a table with flowers in the middle of it. A decorative fireplace-​type display was placed below the TV. Some power outlets were there too. Acoustic-​leaning adult-​contemporary music played in the background. All of that inside provided a «coffee-​shop» type atmosphere. Separate from all that, they had a silver Coke machine which was operated by a TOUCHSCREEN. Patrons could select their soda and add SYRUP to their drink. Now THAT’S updated technology!
This time, we went there just to get some Frosties. We were lucky enough to enjoy them while sitting in the comfy chairs. I was able to charge my device while eating near the decorative fireplace-​type display. A nice worker came by and took our trash away, which was nice. She even explained to us when this location was opened and that there was supposed to be heat coming out of the fireplace-​type display, but they dropped that particular idea. Quite interesting.
Overall, a perfect location to grab your favorite Wendy’s meals.

The newly renovated Wendy’s is spectacular! it is on the very high side of fast food eating.

Love the coffee served by a excellent staff. love the potatoes and the cheese egg biscuit. Quick window service as well.