Wright-Away Refuse

I used this trash company for a number of years. When I moved I told them I would have more than usual at the curb and paid for additional days to be sure everything was picked up so the new owners of the house wouldn’t have to deal with it. Well, they didn’t even show up the last day I paid for, and when I called to find out why, I was told «You lied» and the woman was rude and argumentative. When I tried to talk she hung up on me. She did the exact same thing to my wife. I would never recommend this company. On the second to last pick up, I even helped the driver load my trash and tipped him $ 160. I will be reporting this company to the better business bureau. They don’t even rate one star after speaking with the woman who answers the phone. I can’t even refer to her by name because she refused to identify herself.

We have been using them for years and are very happy with the service. Since we have less trash now, we only do one pickup a week instead of two, but the price reduction was not very substantial. My only beef is that it seems they have no website, so I can’t look up scheduling changes — e.g. today is Veterans Day and I don’t know if they’ll come tomorrow or not. Would be convenient to be able to get that online, but it’s no biggie.

I have used them for 6 months now. They always take everything and in my search, were the only refuse company that would take large items for no additional fee. They are prompt, my trash cans are never lying on their side and they are courteous. The biggest sell for me though was the bulk item pick up. So nice!

Started with them about 2 months ago. So far so good. They always answer the phone when I call if I need a special pick up. They are very pleasant and helpful. Also very affordable!

I have used this service for 13 years, and am always that the truck arrives at exactly the same time each pick-​up day. I have thrown out many things that I did not really even hope that they would pick up, and they always have. They wait on days when they see me running out of my garage in my pj’s dragging the full trash can behind me, always smiling:) I would give this company 10 stars if they were available

We have used this service for years and have been generally very satisfied, but we have had some problems. First there was the vacation stop. They took note but never told the truck and I was billed for the whole two months. Once the truck drove up my street as I was rolling out the garbage can. Since it is a small circle I figured they will pick up the trash on their way back. But although the driver waved at me on the way in he never did stop. It seems that a little effort would keep a customer satisfied, specially considering that there is so much competition in this area.