Dr. Todd is great as is most of the staff! I have been going here since 2009 and have always been extremely happy with their services. I wish that their contact lens prices were competitive with online sources so that I could buy local.
Laura S.
Place rating: 5 Taylor, MI
The staff here are so friendly and down to earth. They made everything so easy for our first time ordering glasses and were very helpful with all the resizing we needed to do. Fresh baked cookies in the lobby, very clean, and full of great staff!
Sarah C.
Place rating: 1 Clarkston, MI
A company that is providing a service, yet the customer has to do all of the leg work. My husband and and I had our first appointment here last year. I prepaid $ 350 for them to order me a year supply of contacts. Two months later when I never received a call saying that my order came in, I called to check the status. They said that they«forgot» to order them. So I was without contacts, that I paid for, for 3 months. At that same appointment, we scheduled our visits for the following year(since we are both off for the holiday season). About two weeks ago we received a reminder post card in the mail of our appointments. When we went to the appointments, they said that we were not on their schedule. I showed them the postcard as proof. They said that if you do not call to confirm the appointment listed on the post card, that they will cancel it. As a customer, I should not have to triple confirm an appointment. Needless to say, they will NEVER receive our business again.
Amby M.
Place rating: 5 Royal Oak, MI
I purchased an AmazonLocal deal for this location: an eye exam and $ 200 towards the purchase of prescription eyewear, all for $ 49. Granted it was twenty-six miles from home, but I figured the savings would be worth it. I had a little bit of difficulty finding the store… Amazon’s map(and the map here on Unilocal) puts the address on the wrong side of White Lake Road, AEC is actually in the shopping mall behind the Wendy’s!!! I can’t say enough nice things about every single person I dealt with here. The staff was incredibly friendly and welcoming and Dr. Bush was awesome. I didn’t feel any upsell pressure at ALL, and the lady who helped me pick out my glasses(Kelli, I think) was totally honest with her opinion about which frames looked good on my face. Best of all, even without my asking, they gave me all my updated contacts prescription information so I’m free to purchase them from 1−800-CONTACTS if I so choose. Very thoughtful towards the customer! I found the prices to be very reasonable, and I’d definitely recommend this place!!!