Honest-1 Auto Care

I was blown away by the excellent customer service we received… My daughter lives in Clarksville for school and I didn’t want to risk her driving home to have work done on her car when it started making a sketchy noise. I used Unilocal to find Honest-​1 and am so glad we did. When I called near the end of business, they quickly made us an appt. for the next day. They got her right in at the appointed time, were an hour faster than they predicted, told her the price right up front and stuck to it. They brought her to the car to explain everything necessary to fix the scary noise and physically showed her what was wrong while giving different options for completing the work. She felt they respected her and didn’t treat her like a «dump» girl. They offered her shuttle service and checked on her several times while she studied in their comfortable, clean waiting area. Upon checking out, they threw in two discounts that she wasn’t even aware of to bring down the price, They were super friendly to her and also to me, when I called to secretly pay for her service over the phone. They even left a little pack of Oreos on her seat with a Bible verse. The icing on the cake came when the owner of the company called her personally a week later, checking to make sure all was going well with their repair and to personally guarantee her satisfaction. We will never use anywhere else and highly recommend them to anyone in the Clarksville area!!! Way to go!!!

I thought I was going to have to come up with big bucks to have work done on my aging vehicle but it was covered under warranty!!! YEA — Honest One was HONEST and took care of it, no questions asked!!! Just another example why I only have my car cared for by Honest One!!!

Wow. As a military family, we move a lot and it’s hard to find a mechanic you can trust. We had a complete AC repair and they quoted us about $ 400 cheaper than two other places. I also asked for a recommendation on where to get a new windshield and they had it done at Honest Auto for $ 200 cheaper than what I was quoted at another glass repair place. We were called when the AC issue was a little more in depth than they thought and given another quote. These folks were professional, inexpensive and Honest! Great name! Not to mention, they also have a shuttle service for after you drop your car off. Don’t Change! Keep Marcus. He did a great job of keeping us posted and making us feel comfortable. I don’t write a lot of reviews but I HAD to!

I am just an extremely satisfied customer who wanted to share a positive experience on here. I needed a wheel bearing replaced on my car and had no idea what mechanic I could trust or who to call. I decided to go with Honest 1 Auto Care on Wilma Rudolph for a few reasons.
1. They were very courteous and nice when I called.
2. They quoted me an «out the door price» they didnt add any fees and had included taxes. The woman who answers the phone even added in an online coupon I had no knowledge about and saved me $ 75. I ended up paying like 60 cents less than they quoted me for. They were not the cheapest, but they were not very expensive and like I said this quote included tax and the others did not
3.They could do it today while I waited and even offered to shuttle me anywhere I needed to go and pick me up when the repairs were complete. This is something alot of us need.
I show up and the facilities are very clean they have plenty of complementary snacks and such. They even had a play area for children. By nature I am a very cautious and curious person which translates to being a very annoying customer who asks alot of questions. They were not rude once. They answered every single one and were genuinely concerned that I felt safe letting them work on my vehicle. The work took about 3 and a half hours. I got my car back and am completely satisfied. I have only had my car back for a few hours ao I can’t say anything about long term quality of their work, but it comes with a 3 year/​36 000 mile warranty nationwide and one year of road side assistance with any service over $ 25. Just wanted to share this experience because we mostly see negative experiences on here and I figured alot of people were in the same boat as me.

Honest, friendly, and, with a play area and complimentary WiFi, this busy Mom will never go anywhere else for car needs again!

First and foremost, I want to thank the employees of Honest-​1! They provide outstanding service that is thorough and consistent. My experience started when a friend mentioned Honest-​1. My check engine light was on for more than two months and my front brakes needed to be changed badly. I called Honest-​1 and explained my predicament to nice fellow who encouraged me to come so they could take a look the car. I went in and was greeted and promptly assisted by a nice lady. After my car was inspected and she explained to me what needed to be done, I made an appointment. Later that week I stopped by again to work on the car. Thankfully they offer a free shuttle service, which I took advantage of. However, their waiting area is clean and well stocked with beverages and snacks if you are willing to wait. After being shuttled back and forth, my car was ready and they sent me on marry way. Tragic struck when my engine light returned the next day, again, I went to Honest-​1, and they took care of me. They fixed the problem for good! Overall, my whole experience was impeccable. Their hospitality, warmth, knowledge, and honesty is amazing. I definitely recommend this establishment to anyone need their car serviced! We need more businesses like this!