House of Optical

I’ve been going here for a few years now, even though I no longer live in Clawson. They have a great service and their business hours make it convenient to schedule an appointment. I’ve gotten prescription glasses, sunglasses, and contacts with no issues. I most recently brought my step kids in– one needed glasses and the other didn’t.
The one who needed glasses has needed a few adjustments as she got used to them, but we were always in and out with no issues to make them fit perfect. Bonus that they had a nice selection of frames in our budget and our insurance meant no out of pocket cost. They also have a lot of designer frames like bebe, Prada, Gucci, Sketchers, and Michael Kors.
The staff and doctors are very friendly, they’ve won our business for life!

I’ve been going here for years… this place is great — excellent doctors and kind, caring staff — they get you in and they get you out. Great place to go anytime of the year — and they are good at fitting you in if you need an appointment at the last minute. The best part is the quickness of the exams — makes it very easy to go once a year just to make sure everything is OK. Highly recommend. And good selection of glasses to purchase as well.

We’ve been going here for a few years now and I’m still impressed how fast and easy the process is. It took less than a ½ hour for my husband to choose and frame and go through the ordering process. Even better, it was less than 4 business days for the glasses to be ready!
The staff is really helpful in picking out frames and using your insurance to cover as much as possible.
My husband has had an eye exam there and has been happy with that aspect, I still need to get myself in there for that.
I also believe they are reasonably priced and it’s a big plus to me that it is a small business.

House of Optical is a convenient place for a complete eye exam and to purchase glasses. The staff is polite and attentive with every customer. Walk-​ins are welcomed but you should schedule an appointment if you need an eye exam.
They have a decent selection of designer frames from D&G, Tory Burch, Prada, Gucci and Michael Kors. At the cost of these frames, luckily most insurance plans are accepted.
My preference is to shop at local businesses rather than the chain stores. The employees are knowledgeable about the product which makes for an enjoyable shopping experience.

I got new glasses here this summer. Glasses work well. Excellent fit. Fantastic service with my sales person going above and beyond to resolve an insurance issue. Great experience.

House of Optical is the go to place for eyeglasses. They do have a nice selection of frames, but personally, I order my own frames online, and then have them do the lenses for me. As far as customizing the lenses with colors, tints, gradients, etc — If you can think it, they can probably do it. Customer service is top notch. Highly Recommended.

House of Optical is wonderful. Professional, friendly staff, really convenient hours. Always willing to adjust my glasses after i fall asleep in them and bend them out of shape, replace nose pads that fall off, etc., etc.

So far, this has been one of the best optometric places I’ve redeemed a Groupon at for the eyeglasses exam and a set amount towards the glasses. I think I only had to pay $ 35 in addition to the price of the Groupon, but this was several years ago. I always get the thinnest frame, so that was good news. Usually these lenses by themselves could cost upwards of $ 200! Additionally, I received my glasses faster because they have their own lab.

They are great with everything. Very helpful and will spend as much time with you as needed. Don’t listen to the other reviews. Sour grapes just get thrown out anyways

I’ve been a customer for years. There was an issue that caused me to return the order twice. They did the right thing and made amends. They since changed their lab, which should resolve any future issues. I recommend them.

I give bonus points to an optometrist housed in a building with a jazzy mural that pay homage to all the glasses-​wearing greats of the 20^th century. To any little boy or girl who got teased about wearing glasses, mosey on over to House of Optical for a refresher on awesome people who needed some vision correction.
I used House of Optical strictly for the optometry services rather than ordering a new pair of glasses because I refuse to shill out for extra dollars to the Luxxotica empire if I can get away with it. Setting up an evening appointment was a snap, though the nearest one I could get this side of 5:00 PM was a week and a half out. No problem, updating my prescription hardly constitutes an emergency on my part. If yours does, House of Optical also has weekend hours and drop-​ins available, although appointments are still highly recommended.
Paperwork went through easily enough and the staff at the front desk minimized any unnecessary wait by processing my insurance information when I booked the appointment. Nine pages down in the new Kevin Hearne novel, they called my name and I went in for a breezy, quick appointment with the eye doctor. He took no more than fifteen minutes to set me up in the old school Norman Rockwell chair, drop a black lens over one eye, and get going. I proceeded to demonstrate my total inability to recognize Phoenician-​style letters in use for the past two thousand years at a distance, he made light of my stabilizing prescription, and we chatted about the perils of new technology, squirmy toddlers, and laser-​eye surgery, the pitfalls and benefits.
House of Optical offers an optional $ 25 service for checking overall eye health using a fancy gizmo with flashing lights and peripheral vision measurement. Now that I have reached an age where eye health is increasingly important — doubly so with all these screens and tablets around — the extra service sets a great baseline for future work. The optical nurse/​assistant who ran the tests was helpful and sweet, explaining everything in just the right amount of detail. Again, I was done lickety-​split, in time to get out the door to make dinner for the little one.
The glasses selection here is nothing to sneeze at, running between midrange brands up to the likes of Oakley, Michael Kors, Coach, and Versace. Word for the wise: 80% of glasses, especially designer brands, come from one manufacturer, Luxxotica. You’ll pay for the badging plenty. Prices seem to fall between $ 70 to $ 250 for frames, scaling up or down with lenses and special effects. I noticed many contemporary styles, nothing too crazy or funky, but a nice selection to choose from. They accept VSP, a big plus.
HoP is my go-​to now for optometry and the periodic prescription update.

I love to frequent local places rather than chains, which is why I decided to try this place out. They offered a Groupon deal a couple years ago and I jumped at the opportunity to get an eye exam and new glasses since at the time I didn’t have eye insurance. I had been one of those people who simply ordered contacts online using a years-​old prescription and had been wearing the same glasses for about five years.
The staff was super friendly and knowledgeable and they had a wide variety of frames to choose from, including popular, trendy brands and styles. The prices were also reasonable. I went back this year for a contacts eye exam and, unfortunately, the doctor said I had an eye infection due to wearing my contacts too long and could not give me a proper exam. They didn’t even charge my insurance for the visit and didn’t charge me a copay either and told me to come back after my eyes had healed, writing me a prescription for eye drops instead, despite the fact that they did not take my type of medical insurance.

House of Optical does it like it should be done. They are professional, efficient, friendly, and best of all they have some of the best business hours. Several nights a week open until 8pm, plus Saturday hours AND Saturday opthamologist!
Been coming here since I was a child, and at 30 I still return every year. Like my brother David P. said, it’s the only place our family goes. He travels from westland just to bring his business to House of Optical.
They work so well with insurance carriers, and their pricing /​service is hard to beat. When my sunglasses washed away on a trip to Caseville, MI House of Optical worked with me on a very affordable replacement pair even though I had just used all my yearly benefits a month prior. I get diabetic dilation of the eye, and their sales staff is so knowledgeable.
Give House of Optical a try!

Life long customer here from when they were house of plastic on delemere street. My family will only go here for our glasses. They care about you being happy and that makes it so much easier to go back for adjustments and to work with them.

For those of you who wear rimless frames and do not like the lens shape that comes along, but wish that the lens could be cut to a shape flattering for you; this is the place. As fa as I checked, this is the only place in at least 20 miles radius that will cut lenses for rimless frames. Every other place just told me such a thing is impossible, or looked at me like I am nuts. They have been doing this for me for years, along with having competitive pricing, good customer service, and quality work.

This is a great example of a well run local operation that competes with the big chains. Friendly staff, reasonable pricing and professional eye exams. We’ve been going for years — great place to start even if their selection is a bit small (for men’s modern frames). Never even gave me a problem when I took my prescription to get glasses somewhere else… thus the next go around I got them there.
Great treatment on getting the right contacts — not just to get you in and out. They could be a bit more organized when it’s really busy is my only complaint.

I’m writing this review solely on my experience today. I’d had two walk-​in appointments in the past that were fine, nothing exceptional, but decent. I was sold a twelve-​month supply of soft contacts, which I ended up wearing very infrequently… I simply wear my glasses more than my contacts.
I decided to finally get a new batch of contacts through 1−800-CONTACTS and supplied my prescription info, doctor info, as well as a photo of the prescription on the side of the box (as suggested by the site). The next day I received a phone call from 1−800-CONTACTS telling me that House of Optical had flat-​out refused to approve the prescription because I hadn’t been in for an eye exam since after May 2011… even though the (unopened) contacts themselves were NOT expired.
Please don’t misunderstand me… I DO genuinely understand that doctors can’t simply sign off of something after not seeing a patient for almost a year. However there was no suggestion of calling me and asking if the prescription was still fine (it is) or if I had any concerns… the 800-​CONTACTS rep put me on hold while she called House of Optical, and was given a flat denial by the doctor regarding renewing the prescription. So now I can’t get a new batch of contacts anytime soon without a pricey eye exam that I truly don’t feel I need (especially since I have ZERO health insurance)…obviously they’ll both have to be put off now.
AGAIN, please know that I’m not judging on the basis of a doctor saying «Well, we need to reassess since it’s been two years since we saw her»…but their flat-​out refusal to even consider talking to ME and the fact that the contacts they’d sold me were NOT expired (and therefore still safe/​acceptable to use!) yet they won’t even approve an 800-​CONTACTS renewal!!! This gets my blood boiling a bit. I’ve read online that brick-​and-​mortar eye doctors hate 800-​CONTACTS for cutting into their business, this can’t help but reiterate that to me. I’d be writing something different if they’d said «Hey, let us call the patient ourselves, okay?» But that didn’t happen. It was «Come back in for an (out-​of-​pocket) eye exam or tough luck.»
Sorry that I can’t afford a $ 100 out-​of-​pocket exam (aside from the $ 200 cost of contacts) right now. Very sorry that providers can’t take into account that not all of us can cough up $ 300 on demand… I guess I’ll keep wearing my 12-​year-​old glasses.

I chose House of Optical partially due to it’s close location (I pass it every day on my 4 mile commute to work) but partially because they were able to squeeze me in on short notice. An error on our part left our flex spending account higher than we expected with two days left in the year and I decided to try to get in for a checkup. It had been 23yrs since my last exam and I had quit wearing glasses.
I really can’t say enough good things about the office. Friendly, courteous staff, the Dr. was excellent, frame selection was quite large, and prices were very reasonable. The fact that it’s a local-​owned business and not a chain was just a bonus.

I drive a long way to go to House of Optical.
It’s very professional, and they have a great selection of frames.
If you are looking for designer names, they have tons of them… Gucci, Prada, YSL, etc.
When you have an appointment for an exam, you never have to wait more than 5 minutes to get called in.
The office is super clean and the doctors are very professional.
They are sticklers for that contact script expiration. I called a week after mine was up to get some contacts and they wouldn’t even send me a few dailies to get me through until I could get back in.
I love that they can always get me in on a Saturday.

I had been going there for years and then last summer had a contact lense exam. I held off getting the frames because the selection was poor and didnt have enough cash. I returned in December. My script should have been good still. I told the lady that I was having trouble with my contacts and asked that they just check them and make an adjustment. She said no and that I would need a whole new exam. ummmmm my exam was only 5 months ago. I dont think so. I went over and over with her and they wanted to charge me 70 dollars just for a new exam. Screw that. I explained the story to SEE optical in Birmingham and they couldnt beleive it. See gave me a whole new exam for free and ½ off really NICE stylish frames. As for House of Optical… SEE YA!