Glade Spring Spa

Had a Pedicure at this beautiful spa. The Pedicure was not worth the price by any means. In fact I had the service over the Memorial Day weekend and STILL have the ugly polish on as I cannot even get it off my nails with nail polish remover! She was not great at the massage part of the pedi and never shaped or buffed my nails before she slapped on the polish. Over priced. When I made the booking I got such difficulty from the scheduler, I almost didn’t book. There is a Manditory 20% gratuity automatically added. So, I think that is where the lack luster $ 75 (pre-​tip) pedicure comes from, No incentive to do a great job cuz they are already getting 20% guarenteed. The spa itself is amazingly decorated and the multi outdoor soaking spas all at a different temperature complete with a quaint zen-​ful babbling brook sets the mood for a superior spa service, yet sadly, falls WAY short.

This was my first visit to Glade Springs and I was drawn by the natural hot mineral springs spa. The location is breathtaking and the spa itself is spacious, warm, and very clean! Yes, I have a thing about uncleanliness at spas… I will immediately walk out of any spa that looks as if it’s just one large petri dish. Glade Spring was immaculate!
As I arrived about 90 months before my facial appointment, I wanted to enjoy all the amenities available. In the co-​ed area, there are three mineral spring spas, each at a different temperature. Sorta like Goldilocks, they went hot, hotter, and hottest. The hot one was perfect for me, I’m rather sensitive to heat. Incredibly relaxing and soothing. There’s also a sauna available.
After the mineral springs I took a shower to cool off and then went into the women’s area that has it’s own mineral spring and sauna. After a quick dip, I went into the women’s locker room where there’s an eucalyptus sauna (sorry fellas, don’t know if you have one in your locker room).
Then I was ready for my facial. I opted for a 50 min nourishing facial with an additional 20 minutes added for a hair and scalp quench. Patty was my facialist and she’s amazing! Did I mention I have sensitive skin? She listened to me about my concerns, asked questions, and adjusted the facial so it wouldn’t irritate my skin. She is amazing! I splurged and added on the hair and scalp quench, which was heavenly.
TIP: Make an appointment beforehand. On the day I went, Patty was the only facialist there. Fortunately I had made my appointment earlier in the week. As well, it’s a little on the pricy side. My facial plus scalp quench was $ 180.
I did take away one star as I had no idea there was a sanctuary portion of the facility. Maybe the person who took me to the women’s area thought I knew about it, but I didn’t find it until after my facial. Would have loved to spend some time in the sanctuary and sip some tea. Tip to staff, please take a couple minutes and introduce the client to the spa.
Overall it was a fabulous afternoon and my skin never looked better. If you’re staying at Suncadia, make an appointment!

First off, this spa is incredibly beautiful, the amenities are fantastic, and the 2 facials I’ve had here have been outstanding. Unfortunately, my second visit just today was not nearly as good as my first a few years back. (Bummer, too, because we just bought a vacation home nearby with my hope of becoming a regular at this spa)
Anyway, when checking in, the person greeting me was sort of welcoming, and asked if I had been there before. I said yes, but that it had been several years, so I needed a tour. She provided the tour, but it was very quick, and didn’t accentuate the amnesties much. It felt rushed, which left me a little tense, and the place was a mess. Towels, brushes, dirty glasses, and the free lotions and whatnot all over made it look like 10 people had been through there since the last cleaning. From there, I changed, enjoyed the showers, sauna, and spa. I then made it to the waiting room, where I sat without seeing any staff, for about 20 minutes. (No tea offered, food, nothing) My esthetician greeting me right on time, was professional and did an excellent facial. She took me back to the waiting area once my 80 minute appointment ended, and I proceeded back to the locker room, which was tidied up since my arrival.
Once dressed, I returned to the woman at the front to inquire about locals specials or package deals. She sort of responded, but mostly kept her eyes on her computer screen. She made me feel as though I was a bother, so I thanked her and said have a good night. (She had a great chance to sell me more services, and book future visits, but didn’t even try)
Overall, it’s a beautiful spa. The guy who took my reservation, Micah, was awesome, my esthetician was awesome, but the experience was lackluster due to the lady at the front and the Locker room being so disheveled when I arrived. For the cost, I expected the level of satisfaction I had with my first visit, several years ago.

I spent 4 hours in the spa today and I am safe in saying that this one of the best spa I have ever been to! I feel like a new man. This is the perfect place just to get away and reboot! Happy holidays everyone and you need to get up to this resort. I haven’t felt this comfortable in a long time. Wow

Very nice location and friendly folks. A group of 7 of us went. All said massages were average-​a little too much time preparing and adjusting etc. neither the 50 nor 90 min massages lasted the advertised time. With a soda the 50 min massage (actually 40) was $ 160. Not quite worth it. Also they warn you food takes an hour from order to delivery. Our fruit and cheese plates took a full hour at 2 pm so I can only imagine how long it would be during busier hours. I would recommend skipping it and enjoying a hike and the beautiful location instead.

Awful customer service– snobby staff. After I had a very expensive facial, I was getting dressed in the locker room only to find that my swimsuit had been taken with my towel. When I called to get a reimbursement or a gift card, they said there was nothing I could do since I signed the concent form. Apparently all customers sign away the right to have them steal your stuff. The receptionist I spoke to said this happens all the time… apparently watch your stuff, even the staff take things.

This spa is absolutely beautiful! It is quiet and calming. The changing room is spacious and private. There are pools outside and a private women’s only pool. The showers are spacious and they have the rain forest shower heads.
In the waiting room there is a ton of natural light with views of nature outside. There are 3 options for loose teas, spa water and snacks.
If you’re looking for a massage therapist who is detail oriented, aware and who truly cares about you, book with Maddy! She did such a great job on my massage and I was blown away by her ability to attend to everything I was in need of. She is very grounded and will take such good care of you!
This spa is definitely worth the trip!

Wish I had taken more advantage of the amenities after spending $ 190 + tip for a 80 minute deep tissue massage, which the massage therapist really didn’t seem to apply much in the way of deep tissue therapy.
Even my mother-​in-​law was a bit taken aback by the $ 60 manicure which only involved painting her nails (no hand massage or cleaning her nails — just the polish).
Beware in the Spa Gift Shop as they don’t list the prices on all the items … and when you do hear the prices, you’ll find yourself asking them to repeat them for you as they are so unrealistically overpriced as my sister-​in-​law discovered when she went to try to purchase one of the necklaces. The tag looked to be $ 25 but it was $ 125 …
If I had to do this over again I would have spent the better part of the day enjoying the amenities at the spa such as the sauna, soaked in the mineral baths and lounged around before having the massage to off set some of the costs of setting foot in the place.

I just had a wonderful massage. I’ve been before, and this time I did a 50 minute massage, sauna, and took a dip in each of the three soaking pools (each is progressively cooler). I could have done the steam bath, but I wouldn’t have been able to walk. Last time I had food brought over, and sat by the pond relaxing with a nice glass off chilled white wine and noshies. A great afternoon break before dinner.

Oh how I wanted this to be a great experience. The spa is beautiful with multiple outdoor baths and a great selection of spa services. Unfortunately the management and scheduling were very poor. We scheduled 4 spa services 3 weeks in advance of our planned vacation. 1 week in advance we called to add a service for an additional guest. Apparently at that point it all went wrong. Somehow all appointments were cancelled. To the credit the folks really did try and fix the mix up by offering a day pass and spa services on another day, but even then one of the rescheduled services ended up being wrong.

This place is a great place to go to unwind, even if you don’t go for a massage or some other spa service. The reason I say this is because you can just buy a day pass and relax in their outdoor mineral baths, and they have a little dry sauna hut/​room in the same area. Plus, there is a women’s only area with a separate outdoor pool and sauna. Aaaaaand! If you’re not into dry saunas, there is steam room inside the changing room/​locker area. To top it all off, there is a lounge area with refreshments and super huge, comfy bean bags. I think they’re made by lovesac, so not to worry, they’re not your regular run of the mill bean bags. :)
The people at the front desk have always been very nice, and very polite, and the spa itself is quiet and well maintained. I would definitely recommend a visit if you’re up for the drive!