Taco Bell

This is not a regular Taco Bell, it’s a stand in the food court. They make what appears to be a similar product… a bit slowly, and it does the job. The menu is seriously reduced and the prices are slightly higher.

This Taco Bell is in the left corner of the Countryside Mall food court, and we came here on a rainy Monday night expecting cheap eats and quick service. With a heavy heart, I’m handing out one of the only 2 star reviews you’ll ever see from me.
The cashier was nice enough. She took my order fairly quickly and gave me a robotic, «Enjoy your meal» as she handed me my receipt. I get it. Working at a TB in a food court would not be fun to me, either.
But then came the long wait. I only saw one girl getting the food out to the front counter, huffing and puffing like she was the only one back there, which she might have been. Every time she came out with another order she would mumble a «Sorry about the wait» then hurry back into the kitchen.
I kept waiting in line… Checked my Unilocal… Checked my Facebook… Checked my Twitter… You get the picture. Finally my food came out. Grateful to have it, I power walked back to our table to share the goods with Christoph & Bobby, who were pretty durn hungry by then.
I started pulling the items out of the bag, and when I got to Christoph’s soft taco it was wrapped in such a half-​assed fashion that I’m surprised it wasn’t all over the bag. I don’t care if Taco Bell makes some people expect sub-​par service. It’s a piece of paper wrapped around food, not rocket science.
So what’s the bottom line here? Well, this was the slowest Taco Bell I’ve ever been to, and IMHO this franchisee needs to reevaluate his/​her nighttime scheduling roster. If you’re going to raise your prices, then raise your service standards, too.