Hampton Inn & Suites – Cleburne

For the area, this hotel is not bad. The way business gets done at the front desk is a little erratic due to miscommunication, and because new people don’t really try to find a way to help you if they can’t help you themselves. Once you get to know the people at the desk though, they’re pretty friendly, and caring.
Breakfast is OK in the mornings — they’ve got a large variety of breakfast foods — pastries, oatmeal, meat, eggs (very subpar) yogurt, juice, milk, coffee. The 5pm cookies are delicious and make the lobby smell amazing. The cucumber lime water in the lobby is refreshing.
My room is clean, for the most part. I won’t count the times that my soap was oddly wet when I opened it out of the box, or when a washcloth was left on my nightstand after my room was cleaned. Regardless, I was always treated well whenever I had an issue, and my bed feels nice and comfy.
Internet is sluggish and inconsistent at times. I’d recommend hooking up to the ethernet in the room for best service. I wish the hotel had better support for internet connectivity issues.

The room was as expected, but the staff wasn’t. Apparently, the television was more important than customer service, as every time I came down into the lobby, the desk person was watching TV in the dining area. The new girl that had been hired just three days prior was very nice, but had no idea of the policies for early cancellation. The manager was not helpful and told me that since I booked through Expedia, that she couldn’t do anything to help me. I felt like she could have cut the conversation short and just said F-​Off. I won’t stay here again.

My wife, son and I have been to this location twice now using our Hilton Honors points and it has been great! Rooms are clean with a note stating our sheets had been cleaned prior to our arrival. Great getaway from the city for a great price!

Seems like a nice place, but tried checking in, but was greeted with a dirty/​occupied room. Now waiting in the lobby for a clean room, but need to change for a wedding. Can’t go to a wedding in jeans. Very disappointed so far.

Excellent staff and excellent, clean hotel. Helped me when I needed it. Everyone was very welcoming upon arrival. Nice indoor pool and convenient business center. Thanks so much!!!

Great hotel — I’ll stay at other Hampton Inn’s because of our experience here. Clean, great amenities, but what puts it above the rest is the amazing customer service we had. We had a wedding party staying here and Kristi went above and beyond to help. If you’re in the area, this is by far the best place to stay.

Very nice Hampton Inn, I would definitely stay again. Unfortunately, the only room I was able to book was a «mobility-​access» room. I asked if there was anything else available when I checked in, and was told that there was not. I felt bad taking up a mobility-​access room when I do not need one, but I had to spend the night! The only complaint about the room was the shower head — there was NO water pressure. It had one of those removable heads that mounts to a bar on the side, because again — it is a mobility-​access room. Even with that shower head, I would still expect water pressure. I had to cower under it to rinse the soap off, it was definitely frustrating.

I had some points to burn and we were planning a trip to Glen Rose (and didn’t feel like driving down and back), so I booked two nights in this hotel and visited more places in the area. It is very clean and well kept condition-​wise. The staff is super friendly, and it has an indoor pool (rare for a Hampton). The breakfast is typical Hampton fare, no better or worse. If you are expecting a great meal, don’t go to a Hampton. If you want something to hold you over until lunch, you can do worse than the free breakfast.
I would definitely stay here again.

The Hampton Inn & Suites in Cleburne is awesome! It’s clean and the services you get for the amount you pay per night is worth it. The complimentary daily breakfast is delicious and always has a good variety of breakfast food (waffles, french toast, biscuits and gravy, eggs, etc.). The Hampton has an indoor pool and hot tub, a business center, and a well-​equipped gym. What I like most is the really friendly and accommodating staff. They work hard to make sure you enjoy your stay, and every evening they put out delicious fresh baked cookies for their guests :) All in all, I would definitely recommend the Hampton Inn & Suites for lodging at Cleburne. This place made my stay in Cleburne enjoyable and memorable.