Christian Brothers Automotive

In July 2015 Christian Brothers did out brakes. Less than 30 days later we moved to Vegas, upon our arrival we were concerned about hearing a squeak in our brakes. Knowing we just paid over $ 200 (to Christian Brothers) to have our front brakes done, we figured it was the back brakes. Upon our Vegas arrival we used our other car most of the time, but the few times we used the Spyder it seemed the squeaking got worse. Finally after several weeks the brakes started grinding and rumbling. We immediately parked it and set up an appointment with a Mitsubishi certified brake specialist. Figuring it was our back brakes we dropped the car off. At the end of the day we were called and asked how long has it been since our front brakes were done? When everything was said and done…$ 450 later. It took the certified mechanics two days to remove the seized rotors, melted on ring and shredded pads. The mechanics proceeded to tell us the following. Whoever worked on your front brakes last could not remove the rotors as they had to be soaked for a day to do so. The rotors were never resurfaced (as we were charged for) or worked on previously and they were now ruined. In addition, the mechanic stated that someone greased it and put on new pads, without doing anything with the rotors. The pads were not ceramic (as invoiced) but a cheap metal pad that were torn up with the seized rotors.
Christian Brothers did those brakes just 30 days earlier and stated that the rotors we resurfaced and ceramic pads were used… neither was true.
Now we are in Las Vegas and there was no way to bring the car back there to show you how bad it was, we sent a copy of the receipt for the work we had done and trusted that we would be hearing from CB, as to when we can expect a reimbursement for the money we spent based on the warrantee.
It is now four weeks after our initial contact with Christian Brothers. The certified Mitsubishi mechanic has reached out several times to the CB manager; we have spoken to the manager, as well, and recently he is stating that we needed to bring the car back to Orlando.
Be careful with these folks. They say they are caring and legit but we are now out $ 600…thankfully a real mechanic fixed everything.

The team at Christian Brothers Automotive in Clermont, FL are top notch! Friendly, helpful, proactive and… trustworthy. I’ve brought two vehicles there for maintenance and feel all work was done well and charged fairly. Kudos to owners Rick and Shannon Merideth, service advisor Kelly and service mgr Rick Walker. I wish they fixed household appliances too, lol!

I recently had my Hyundai Accent serviced at Christian Brothers after checking reviews of Hyundai service/​dealers on Unilocal (all local Hyundai dealers got terrible reviews…) Glad I came upon CBros. I was able to schedule service promptly, they were conveniently located and easy to find. For a vehicle service business I was astonished at how clean and well maintained it is – that made a very positive impression on me. The staff were cordial and professional. I just needed a routine service (oil change) but I asked if they could have a look at my damaged rear bumper (big dent) Although CBros. does not do body work, the associate said they would look at the damage and give me an idea of what might be entailed in getting it repaired. I settled in to their immaculate, comfortable waiting room and in a very short time my car was ready to go– no other «suggested» service items found –they didn’t try to boost the ticket. The charge for the service was very reasonable and when I asked about the body work the associate took me outside to my car and lo and behold, they had «popped out» the dent – at no charge. Unbelievable ! Was I pleased with Christian Brothers? They have a customer for life!

My air conditioning stopped working on my car one day, so I took it to a nearby shop (not going to name names) where they told me I was going to have to pay almost $ 2000. I was extremely overwhelmed and thought I might need a second opinion. I looked up reputable places nearby via Unilocal,which is how I found Christian Brothers Automotive. It had the best reviews, so I called to make an appointment to get an estimate on my car. And boy am I happy I did!
Right when I walked in, I felt so welcome. The gentleman working at the front desk explained exactly what they were going to do to figure out what was wrong with my car. The waiting area was very warm and inviting, so I grabbed a seat where I was even offered water or coffee. When I got the estimate, I was so relieved. It was $ 900 less than the previous estimate! And he didn’t try to convince me that I needed to get any other work done on my car like the previous place did. I was so happy, so I made an appointment for the following week to drop off my car to get it fixed. I brought it in, and now my AC is as good as new!
I loved the service I got at Christian Brothers Automotive. They really were so knowledgable about what they were doing, and they made me feel so comfortable. All of the employees were so friendly and easy to talk to. I do not see myself using any other business for any of my automotive needs. Christian Brothers is phenomenal!

What a difference! The waiting room was nicer than some doctor offices. This faith based company sure takes the stress out of taking your vehicle in for work. I had the complimentary brake inspection done and was told all was fine. No extra work was suggested.

Worked on very used SUV at a very fair price. Left their shop had issue not related to the repairs they preformed and they went out of their way to get it off the road and fixed. Great service!

Came in for ac service. Knowing this is a national chain I came in with low expectations: poor service and high prices.
I was blown away while waiting. Was offered coffee about 3 times, checked on every 15 minutes by the manager who genuinely seemed to care. Was offered a ride home while I wait which I declined. Comfortable waiting area with homey décor, leather couches and free wifi.
The diagnosis was accurate as I had it narrowed down to one of three issues from my friend who is an auto tech. I was happy with the repair work and would both return and recommend. Pricing of repair work was moderate to high but nothing excessive.
I was also offered an extra 150 $ service which I know I did not need, a dye to check for leaks in my ac system, and had I not had technical knowledge Or been more gullible I may have fallen for it. That was not the issue with my car, but the manager said that is only optional and ensured I knew it was not required nor recommended by him, but it was an extra service they do.
I’m happy with my experience here, though this is my first and only time here