As an update to my previous review, FINALLY after a month of back and forth with my jacket, I got it back, and am very pleased that the owner took additional measures to get the blue stains out, which I would expect given that they were made while in his company’s possession. Lisa, the manager, was incredibly helpful during this process. I asked for a refund on my original cleaning fee since I had to go through a month-long ordeal to get my jacket cleaned, so she did give me a refund. That being said, I will never return. This experience was awful and unacceptable from a dry cleaner.