2 reviews of The Original Lupica Moving & Storage, Inc.
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Heather F.
Place rating: 3 Cleveland, OH
Used these guys today. Booked a two man team to move 10 pieces of large furniture from a one story apt to a one story slab home two miles away. Quoted husband for $ 390 which is the MIN charge since the MIN time is 3 hours. You cannot go below that. They charge a fee of $ 27.50 for every 15 minutes after the 3 hours(more if you use a 3 or 4 man crew). They showed up when they said they would and worked efficiently to move the furniture. They ended up finishing in less than three hours, so no extra charges with time for us. There was a «destination fee» we were not aware of. It is $ 22.50 for a move between 1 and 15 miles. Also if you pay by credit card it is a 5% charge. Only reason I gave 3 stars is because it seemed pretty expensive for one of the easiest move types possible(1 story to 1 story a short distance away). Everything was handled with care and nothing was damaged.
Tom V.
Place rating: 1 Oakland, CA
Lupica never showed up for the scheduled move, after spending all day promising me that they would show up and would be able to work into the night. At about 5:45PM they simply stopped answering the phone. Then they never called me to explain what went wrong. After several days I had to call them and at first they had no record of our appointment. After I made several calls to Lupica, a manager finally gave me a partial unsatisfactory explanation of what went wrong and promised to provide me a full explanation. He never called me back. I don’t understand how this company stays in business. After standing us up, we had to scramble to find someone to move my 91-year-old mother who had recently lost her husband. It was a very traumatic experience.