Dunkin’ Donuts

Terrible management and lousy employees. As bad as it is, I still end up coming here pretty much every Saturday (fast food options in Clinton are limited), I order a chicken bacon sandwich every time, and every time the employee at the register has to call someone else over to figure out how to punch in my order (no special instructions, just the simple chicken bacon sandwich on the menu). There are new employees every single week, I don’t know if it’s really that hard to find a competent fast food worker, or if the manager is so terrible that nobody stays for more than a week, but the staff never knows what they are doing. Today was the icing on the cake, I was waiting at the counter for over 4 minutes while THREE employees were counting out change from tip cups. Seriously, 3 people counting out tips while a customer is being ignored. I just said «ok, I guess I’ll go to McDonalds!». nobody looked, I just left.
But, when they do make the damn sandwich, it’s usually ok, so I guess I wont make it 1 star, still, there’s major problems with the way they run this place.

I went with my iPad to have a cup of coffee and muffin, no one else was there. First they fumigate the place with ammonia while I’m trying to enjoy the coffee, then when the manger leaves he or she shuts down the wifi. Service is horrible & rude anyway. I’m done. They have another DD in town, guess I’m hoping it’s not the same manager running the place.

inconsistent coffee, rude staff, slow service. I avoid stopping in Clinton dd. manager is also very rude and unprofessional.

This Dunkin Donuts is really great if you want somebody who wasn’t trained at all looking at you like you have 6 heads when you order a coolatta and after clarifying your entire order two or seven dozen times they still get it wrong. But hey, some people are into that. I’ve been there about 5 times, and have had to back in to get my order corrected every. single. time. Including once, they put regular milk in my –specified multiple times that I’m lactose intolerant– almond milk coffee which is always really lovely. Thank you. I suggest the franchise owner get in and overhaul the entire staff. Worst Dunkins I’ve ever been to from here to California.
Actual conversation had once:
«I’d like a medium coffee coolatta.»
«Do you want that hot or cold?»
«A coolatta…»
«Yeah, hot or cold?»
«I want a coolatta… from the machine… cold»
«Let me get my manager.»