Hotshot Imaging

Very poor service. We went to the middle fork for rafting. The photographer did not click our pictures with the tunnel in the background. When we drove to the office, we found that the pictures wit the tunnel in the background were missing. We were told that the photographer on that day did not have the necessary equipment. Well it is not my fault.
Do not expect any guaranteed service from this company.

They only sell a CD and are very expensive. The other company I bought emailed me my pics that night. Sorry, can’t wait for more than a week to post. Need faster delivery, and better options to reduce price.

Nothing but good things to say about these guys. We were unable to stop by the actual store as we had to head home ASAP because of a family emergency, and they responded almost instantaneously to all subsequent email queries. First they made proofs available online as we couldn’t come in to view them, then they answered all kinds of questions (also in a very timely way), and last but not least they sent us a CD full of awesome pictures within a week and a half of our placing the order. The pictures are fantastic, and except for my middle son making ridiculous faces in many of them (totally not their fault — I fully blame the 15-year-old’s lack of judgment) beautifully capture the thrills and chills and white spray of all our favorite rapids. Yes, they’re pricey, but I figure that perching a photographer all the livelong day on a rock surrounded by rapids and then getting those photos where they need to be is no easy task and deserves to be compensated.

staff here are total jerks. we have purchased here 5 or 6 times we were reviewing photos and my daughter snapped a pic for her iphone and staff jumped her and threatened to call the cops if she did not delete it policy is not posted and totally mishandled for your info, its not illegal to take a photo, its illegal to reproduce it or post it publicly without permission i brought to the attention of management the next day and asked him to make iy right for the embarassment it caused and he wanted nothing to do with it buy ur pics down the street

There were two listings for the same compnay so here is what I already wrote:
«If you want photos of your trip down the river, this is the place. I would give more stars but the prices are pretty high. We paid $ 100 for all of the photos from our full day trip. I think it was about 75 shots. When we split it up between 6 people (we filled out boat) it wasn’t that bad. However, if we had been two of the six in the boat, $ 100 would be a lot to split. In the end, we are pleased to have photos of our excursion.»

It’s been a few days shy of a month after my actual date I ordered my rafting photos from them. It’s overpriced first of all. But they’re a monopoly. You get photos from them, or you don’t get any at all. So I had no choice. If you get the CD right there and then, GREAT! If you can’t get it there and then, like in my case, you’re on your own.
My photos weren’t available that evening and I had to leave so I couldn’t wait. They said they would send the CD in the mail right away. A week later still didn’t get it. So I called them, they told me it could take up to 3 weeks, we’re busy. (How long does it take to burn a CD, com’ on?) So 3 weeks later I called, they apologized. They said they are sending it today, I should receive it in a few days. Still didn’t get it! I called again, and they said it should take as long as it take to mail a CD from Lotus, CA to San Francisco, CA. Wish me luck.
BUT this place, 10 thumbs down from me!

This is one of the places that you go after you go rafting. They take pictures of you and you can purchase them for a ridiculous amount. It’s like when you go to an amusement park and they take a photo of you on the roller coaster… same idea. It’s amusing and nice to have as a keepsake. They take several photos and you can choose what you want to buy.