Import Auto Technicians

I drive an 07 Mini Cooper. I moved back to Colorado Springs in 2012 so I needed a new place to bring my car (I had been taking it to the Mini dealer in Loveland). My friend recommended this place where he had been bringing his BMW for years. They have always been fair and honest. I trust them when they say something needs to be repaired, or when they say I am good to go! They always check the car over to make sure nothing else needs attention. Then, before giving you the car back, they give it a car wash! My car always drives better, and looks better after bringing it here. I moved to Denver a few months ago and was sad because I didn’t know where to take my car. It took Ralph Schomp of Littleton (where we bought the car) 1 time to make me so angry and frustrated that I now make the drive to come down and have Import Auto fix it all. Today, I brought my car in because a service light had come on and my heat was not working. When I called to see if they had figured out what was causing the problem (I was anxious and impatient), I got a real person on the phone who put another real person on the phone who told me exactly what the status of my car was. None of the «let me take your name and number». Live people, on the phone, every time, and they were busy today. Turns out that it was going to be a fairly expensive repair, and the ride I had arranged to get back to the shop fell through. That’s okay! They have a shuttle service, and its free! They came and picked me up so I didn’t have to worry about how I was going to get there to pick my car up. When I got the bill, I even got a pleasant surprise of a coupon being applied for me! It saved me $ 35 which I am always grateful for. I won’t go any where else. Fair prices and good people here. It’s more than worth the drive from Denver.

Steve and Mike are great! They were very nice to me. I came from GA and I feel better knowing I have honest mechanics. I hit a pot hole on Platte. The cost was over $ 2,200. I had a bent strut and a broken rocker arm and my wheel was bent. Steve worked with my Inurance company and bent backwards to help me. Thank you Import Auto Technicians! PS They also try to save you $$, in my opinion. I like that, too…

I’ve been taking my cars there for over 20 years. Knowledgeable techs and fair prices. If I recall correctly they’ve repaired two Audis, a BMW and a Tahoe. Not just for imports.

The team was great, Steve took care of our 2001 VW Passat, went in for a new water pump and timing belt. Their price was better than the other three places I tried. Car had a heater hose leak the next day, Steve took it back in and gave us a loaner car for the weekend at no charge and then did not charge us for the hose repairs. Could not be happier with their service.

We were travelling through Colorado Springs from Texas on our way to Loveland, CO during a severe snowstorm when our window washer system froze up. We thought we were going to be stranded there in Colorado Springs, and by chance ended up stopping in front of the Import Auto Technicians garage. I didn’t think of asking for help at the garage because they were an import only shop and we were driving an old Dodge Caravan. But we were kind of desperate, so we decided to ask the folks there for help. Well, they unfroze the system and sent us on our way, and to top everything off, they didn’t charge us a dime. This is the kind of people you are dealing with here. They are there to help you in any way possible and not to take advantage of you. What more can be said. Thanks Import Auto!