Darren L Bergey, MD

Treated originally with Bergey due to a workers comp case, when my comp case turned into a personal injury case he refused to treat me? I have a private PPO that he accepts, but his office manager stated he doesn’t do PI cases cause he will be called into court. He does WC cases and I’m sure he has to go to court for those. Funny thing is he was my original treating spine surgen so he is already involved in the case and will be called in to at least a Depo. So I don’t understand why he’s worried more about court than providing medical care to people who really need it. He may be a great Doctor but not patient friendly if he has to give up his golf day to attend a legal hearing! Very sad I really liked him and was trusting in him to work on my back and c spine. Very sad he worries more about being in a legal case rather than treating people who are in need of a true doctor that puts care first to see people get well.

I’m really disappointed to have to write this poor review. After several months of trying everything possible to relieve the pain in my neck, the doctor replaced & fused disks in my neck. I understood the possibility that it may not help, and so far, two months later, I have not recovered. My disability will run out within the next few months & I still can’t work. I don’t blame the doctor for the surgery not working, but I do wish it had been done sooner, so that I would have more time to recover & find a new, less physically taxing job. This, however, is not my main complaint.
The most damaging part of this ordeal has been his Colton office staff, Tana in particular. Everyone else has been kind & as helpful as possible. Part of Tana’s job was (apparently this is now a new member of the staff’s job, but at my last appt. Tana said she’d make sure it was done on time) to make sure the EDD (disability) paperwork/​internet work is complete. After every visit to his office, it is the patient’s responsibility to call the office (?!) and tell them that they need their disability extended. Why they can’t communicate to each other (and constantly pass the buck), I do not understand. But alas, since the patient has to do it, and as Tana told me every single time I talked to her, «I have 5 to 10 days to file your paperwork», my payments are inevitably late. As a single mother, this makes feeding myself & my child very difficult.
Currently, this is day 12 since I saw a doctor in his office (btw, I haven’t seen Dr. Bergey sense right before my surgery, he did not see me afterward in the hospital, nor have I seen him in his office). I just got off the phone with Tana after waiting on hold for 30 minutes, no exaggeration. She told me that she is waiting for the doctor to sign off on her stack of paperwork. Remember she says she has 5 – 10 day to complete it & this is day 12. I haven’t ben paid for 20 days & do not know when I will be. When I asked for a direct line or email to communicate with the doctor, she told me to email her & she’d forward it. I asked again for a direct line to the doctor, she put me on hold & when she came back on the line, told me to send a letter & she would make sure he got it.
During my last appointment, before my surgery, I explained to the doctor, my difficulty communicating with Tana, I thought he would like to know. I’m not a difficult patient, I just expect people to do their jobs. And since I can’t work right now, I need help from them to survive.
Per my friend’s suggestion, I have started seeing a different doctor regarding my disability, but am still in the interim and want to warn any perspective patience about my experience.
It really is a shame that a doctor’s practice & his patients have to suffer because of his employees.

The best doctor in my opinion. He is the best at what he does if you have a spine issue go see DR. Bergey to get it done right

Bergey is a wonderful surgeon but is too difficult to see. His appts are 6 – 8 weeks out and his receptionist is very unhelpful. He has opened several offices and is very difficult to see now. Spreading himself too thin.