Columbia Bridal & Tuxedos

I bought one of my wedding dresses here. I would have bought my second dress here but did not due to a few reasons.
The service is great. However, the helper assigned to me threw in a few casual racist comments… She was not trying to be rude on purpose but she was possibly lacking the conscious cognitive thought process of realizing she was being rude. Thus, I did not get too offended by her comments. She was sweet overall.
Secondly, the prices of the dress was on the high end. I found the same dress that I bought here online for a lot less than what I paid for. That was a bit of a bummer.
Lastly, I felt their selection was not as vast as I would have liked it.
They offered me 20% off if I decided to buy my veil and bridal sash here.
Which brings up a another point. I spend a good hour trying to find the perfect bridal sash for my dress and my taste. Only to find out, once looking online, that the dress I bought included a bridal sash. The store did not bring this to my awareness. That was a bit disappointing because I felt like they were deceiving me to make me spend more money with them. This made me a little angry! I did not want to buy my second wedding dress here after this incident.
Overall, it is a great place to buy your dress if you are on a time crunch. But if you have more time than I do, I would suggest shopping around. After all wedding dresses cost you a few grand so shopping around would be smart. This dress will be your wedding dress forever, so shopping around and finding the dress perfect for you is all that really matters. If you find it here yay for you!!!

My experience left much to be desired. Please take your business elsewhere. I just walked in to see if they sold white strapless bras (needed to go under a formal dress) & while I was looked in the eye upon waking in, no one spoke to me. No «hello» or «please wait, someone will assist you soon», just stares. I walked around the store to see if I could find an undergarment section on my own & to give the staff time if they were working on other tasks, & was still ignored. I wasn’t even acknowledge when I left. I only rated this one star because I had to.

Ugh. Was not impressed with their customer service and options for a few items that I needed for my seamstress. I was on the search for a crinoline slip and bra cups. Must say that the prices were absorbent and the manager (or owner?) basically pawned me off as a minion when I came into the store looking for these accessories.
The manager/​owner told the lady helping me that we needed to step aside from the register (while talking about the different slips they had) and there was no one in line. The manager/​owner also told the lady helping me that she needed to put away the plastic bag it came in since it looked messy WHILE we were still talking and the lady was helping me figure out what I needed!!!

I went dress shopping in Oct for a Dec wedding. I bought a size 14 off the rack and had them size it down to a 6. The first fitting was a disaster. The dress is strapless and they made the upper part too tight. midsection looked like it hadn’t been touched. I had little hope they could remedy the situation, but by the second fitting it was very close to perfect. They scheduled the fittings at convenient times and had very quick turnaround (which was critical given my wedding date). Bustle broke during reception, which was annoying, but in no way detracted from my enjoyment of my wedding day.
The store had a pretty good selection, including some great options on a clearance rack (one would have worked just fine, but I saw the dress I ended up getting at the last minute).

Boy, did I jump the gun in writing them a 5 star review! I definitely should have waited until we had the goods in hand before saying anything!
They ordered the wrong style bridesmaid dress for my maid of honor. It took another 2 and a half months to get the correct dress in… and by this point we only had 2 weeks to go until the wedding. I would be ok with the tight deadline… but we ordered the bridesmaid dress back in January, expecting a March delivery date… not the end of May! The communication was terrible. I felt like we were getting the run around numerous times since no one would tell us an exact date that the dress would be.
My wedding dress arrived as promised, but I am not really thrilled with the alterations. They made my dress way too low in the back (it was not like that when I originally tried it on). On top of that, the one sales person had the nerve to tell me I needed to purchase a lower cut bra to fit in the back. I had already purchased and tried on a bra to fit appropriately in the back and I told her pointe blank that I was not purchasing anything else and they needed to make it work!
Avoid this place at all costs!