Noonan Constuction

I purchased a Living Social voucher for this company and immediately called to schedule the work to be done in a home that I was purchasing but had not closed on yet; it was about 3 – 4 weeks out from the time I called to my desired appointment date. When I made that initial phone call, I described EXACTLY what I wanted done in my home (install a light fixture in the ceiling of three bedrooms, none of which had any existing such fixture previously installed). The person I spoke with asked me additional questions for clarification (did I have an attic {yes} and was there a switch in each room that operated an outlet somewhere in the room {yes}). I was told that if my answer to those questions had been a «no», then they wouldn’t be able to do the work because it would require a licensed electrician, which they were not, but since I said yes they would be able to just «fishline» down the wire and get it done.
The day before my appointment I was called to confirm the job date and time, which I did. The next morning, the guy showed up 25 min late and apologized saying that he had gone to a different job site that he was on the schedule to do, only to arrive there and find another employee already there who informed him that the jobs had been switched around (but no one had told him apparently). So I was a little bit put off but no biggie. I showed the guy the bedrooms and the lights I wanted installed and the attic, but suddenly he says «I’m not equipped to do this job, let me make a phone call to the boss.» He steps out, comes back in a few min later, and tells me that not only can HE not do the job, but NOBODY in the company is licensed to do that job. I was SO mad because I had described the job in detail over the phone and they should have told me then that this was not something they could do. I had taken the day off of work for nothing! So I asked for his boss’s phone number, and called him. That, my Unilocal friends, is when this went even further down hill (and caused me to give them a one star rating instead of a two)…
The boss/​owner, Mike, did say «I’m sorry». I’ll state that upfront, yes, he did. But his tone from the get-​go with me was RUDE, AGGRESSIVE, and with a VERY loud tone… at one point I even held the phone away from my ear because it was so loud and I stated to the employee (standing in front of me): Do you hear how he is speaking to me!!! Mike said that they could not do the work because it was a liability issue, if my house burned down they would be liable because they are NOT electricians… he asked me to be sure that I included that in my Unilocal review when I mentioned to him that I would be sure to up this company here, so there it is. Yes, I understand they cannot do the work for liability reasons, but my problem here is that they even scheduled the job in the first place rather than telling me this would not be possible. Mike said «human errors happen all the time» (regarding why someone made the appt), and while this is true, it was his beyond unprofessional attitude with me on the phone that totally made this experience even worse. I told him he should review the records to see who took my original call so he can be sure they do not repeat the same mistake again, and he said they keep thorough records and he will do that (we’ll see). To give a fair review, Mike did try to stress that I had a 4-​hr voucher that they were very willing to honor if I had any other projects to be done around the home, but while I do have a project list a mile long (welcome to home ownership and buying your first home), they were all projects I felt I could tackle on my own or with my dad’s help (who happens to be visiting this week) so I didn’t feel like I should pay for work that I could do for free on my own anyway. I decided to send the employee away and get my money back from Living Social.
So in the end, I cannot speak for the quality of any of the work that they do, because none was performed in my home. But I can absolutely say that if you hire this company and everything doesn’t go smoothly, be prepared for nasty dealings with an owner who needs to take a class or two on customer service.