Have had my oil changed at this location twice. Lately my car smells like burning oil/rubber. I found that my oil filter was covered in oil and was dripping on to my exhaust. I was able to turn the oil covered filter(by hand) a half rotation. Now due to a company cutting corners I have to deal with the residue burning off that I was not able to clean, and spend and hour dry sweeping my driveway. I guess I will go back to changing my own oil, to make sure it get done correctly. Thank you express oil change, you have solidified my prejudice against the 10 minute oil change!
Kimberly R.
Place rating: 4 Columbus, GA
Wow! I went in today during my lunch hour for a basic oil change. I was taken right away, and the mechanic who serviced my car was very polite. He explained the service then got to work. It took approximately 12 minutes, which included my first-timer paperwork. No upsell, just the service I asked for. The waiting area is just so-so. They offer bottled water while you wait and a weak wifi signal. Chairs are fine, considering you’ll only be in them a short time. I would have given five stars; however, it was a very hot August day and the a/c seemed to be on the blink. I’ll definitely return. They were quick, friendly, and didn’t try to sell me a bunch of stuff I don’t need.
Melanie F.
Place rating: 5 Casselberry, FL
So nice and quick. They weren’t pushy at all trying to upsell things I may or may not have needed. I will definitely be back for all of my oil changes.
Meghan W.
Place rating: 5 Phenix City, AL
Always been great! We came here the day after we PCS’ed here and have come back for all our car need ever since! Great prices so nice, even stayed open late to squeeze us in for an oil change as they we closing the doors. Just had my car breakdown in front of a service center but still paid to have it towed to them!!! Highly recommended.