Riverside Methodist Hospital

This hospital is fantastic. We had a baby here last week via c-​section and everything about our care was great. The facility seems state of the art and the staff was knowledgable and kind. Today we came into the ER for an unrelated issue and we experienced more of the same. We are lucky to have this hospital nearby.

The omelettes you get in the room are pretty good. The Thai chicken was really spicy but they warned me so it’s okay. The grill always gets my order confused. My wife’s favorite is the rotisserie chicken. The pudding in the cafeteria is better than in the room.

i love how the staff makes you feel so important from the moment you enter until you leave. If and when I get pregnant I would love to have all my future babies there.

The nurses were half friendly half rude. Got to the ER 12:30 ish and am still waiting in a room to be seen by a doctor (4:38). There’s been hour waits between the nurse, doctor’s physician and now it’s been a half hour into the wait for the actual doctor. Lab work and everything is back and has been back for hours. The hospital looks great but the wait times are beyond appropriate.

When you or a loved one is sick or you need medical attention you want to go to the best. You want the best doctors, nurses and medical equiptment and that’s what you get at riverside, they are caring, and knowledgeable and absolutely the best in every field. I wouldn’t go anywhere else for my medical care or that of my family they are wonderful they make you feel informed and at home and safe. Excellent service. The best medical care there is without a doubt. I don’t live close its a 45 minute drive for me if I have to go go the er or hospital for something but I will make the trip every time because they are the only place I trust with my care and that of my family. Even patient accounts and billing are wonderful they will help you through anything. If your medical care is important to you don’t go anywhere else but Ohio Health or Riverside and you won’t regret it.

Seldom to never do I write a review, however this hospital is worthy of a quick write up. Went to their emergency room in a lot of pain. Was seen very quickly. Taken to a room (all within 5 minutes time) and when I got to my room a very friendly nurse was waiting.
I had the most thorough care I have ever had at ANY hospital!

Being treated for the same ovarian cyst that I’ve had for the past two weeks. We can’t get my pain under control and my gynecologist that I’ve followed up with has told me to come to the ER for pain management so I wait in my room for over an hour with no one coming in and finally a doctor comes in and says we don’t treat chronic pain you need to go home. THIS IS NOT CHRONIC PAIN. This is pain that should have been treated the first time I came in when the ER doctor told me I was a drug seeker and sent me home without testing. They didn’t even check the first time for anything. This is outrageous.

I’ve had one of my family members in the neuroscience center for the past week and a half. We have been so pleased with everyone we have encountered at the hospital. From the surgeons, nurses, PSA, nutrition and cleaning staff everyone has gone above and beyond to make us comfortable and make sure we understand the treatment plan in place. I can’t imagine how wonderful the new center will be once it opens. One of the best experiences I’ve ever had with any hospital.

Super great hospital. I went to ER and I was in and out in 45 mins, including wait times. I spent HOURS in other hospitals er room around Columbus. Staff was very friendly, the food was even good in the café and they took good care of me. I recommend this hospital to everyone. Great job riverside!!!

Good news! My shoulder is almost healed. Just a few more weeks with the physical therapist and I’ll be back to normal! And thanks to the great people at the VA Clinic!

I’ve lived all over the country, my wife is an RN, and I had a heart cath yesterday at Riverside Methodist. Because of Agent Orange exposure in Vietnam (I served in three of the four Corps areas), I’ve had four major heart surgeries 1995 — 2006 so I’ve seen a fair number of hospitals.
Riverside Methodist Hospital is the best I’ve experienced and my wife agrees that it is outstanding. I went into the Emergency Room on Sunday. After examination I was admitted for evaluation and some testing. The following day a stress test indicated that one part of my heart was moving more slowly than it should. A heart cath was scheduled for the end of the day since there was room on the schedule.
At 6:00 PM on Tuesday, my bed was rolled into the hall for transport from the 3^rd floor to the 2^nd floor where the procedure would be performed. A page to the transport team advised that an emergency procedure was needed for someone who just had a heart attack, and I had to be returned to my room and placed on the schedule for the next morning.
Everyone was apologetic. I was just happy to know that if I needed an emergency procedure, the same response could be expected.
Heart caths today are a more comfortable procedure than they were in 1995! I was given a warm blanket, the nurses thoroughly explained the procedure, and they even scratched my nose when it itched. The doctor introduced himself, reviewed what he would be doing, prepared me when there was going to be a «warm feeling» or a «little sting», etc.
Everyone at this hospital is patient, caring, polite, and upbeat. Of particular importance to me, and I’d guess any patient, is the cleanliness. I’ve never experienced a hospital where everything was kept so clean. Everyone used the disinfectant dispensers on the walls. The doctors took the time to make sure all of my questions, and my wife’s, were answered. Even the food that I had was good!
America thinks that Agent Orange victims have been properly compensated. Up until my experiences beginning in 1995, no one in my family, going back centuries on both sides, ever had a heart issue. It was not until 2010 that the VA got around to connecting Ischemic Heart Disease to Agent Orange exposure. In my situation, not only did I volunteer to serve my country, but my wife and I have had to pay out hundreds of thousands of dollars for heart surgeries only required because of the actions taken by our government.
One last observation: As near as I can tell, of the 2.6 million of us who served in Vietnam 1960 – 1972, fewer than 740,000 of us are still alive. Most of us should be in our sixties. Doing the math you can see that more than 70% of us have died. That suggests to me that Agent Orange was far more insidious than the government has ever admitted.
I’ve been told by the Veterans Administration that if I have a cardiac event I should use a civilian hospital and that those expenses would now be covered by the VA. We’ll soon find out if the proof is in the pudding.
Final comment: Riverside Methodist may be the best hospital in Ohio. If you’ve got to go to a hospital, this is your best choice.

While my experiences at the hospital have always been generally fine, there are a number of things I dislike about Riverside. Let me count the ways…
1) The green garage is terribad. The lanes are too thin, the spaces as well, the elevator is old as crap, and they charge you for it, which seems kind of unwarranted to me. I’m already guaranteed to be dropping hundreds if not thousands of dollars, why you gotta hit me up just to park my car too?
2) Actually, I know the answer to that question. It’s because they are ALWAYS building a new wing, remodeling something, adding more offices, yadda yadda yadda. This hospital is growing too big for its britches. Always under construction.
3) They screwed up the billing on both my recent visits. I went for a preventative screening. My insurance covers preventative care 100%, yet I got billed. Still trying to work it out with the hospital’s billing agency, who coded/​billed the visits wrong.

I work here so that may be why I am giving this such a great rating. But in the end I have also seen doctors from here, gone to the ER here, had surgery here and I’ve volunteered here so all in all this is a great place! We have many specialties and keep building onto that. I do not have really many complaints, now there are a handful of doctors I will never see.

Been spending a lot of time visiting here the last few days and I have been nothing but enamored with the staff here. Everyone from the janitors up have gone out of their way to be helpful, kind, and incredibly sympathetic. I appreciate that their workload is such that they can take their time to do their job well and not rush things. I would absolutely choose this hospital over many others in Columbus for a stay (although hopefully I won’t need to).

This hospital is one of the best in the Columbus area. Been going to this hospital since I was a kid when I had my tonsils taken out and tubes put into my ears. Over the past 30 some years the place has obviously grown and has been kept up to date as necessary. The key thing to remember here is to find out (if you can ahead of time) where you need to go so that you can easily follow the signs to the appropriate garage or parking lot. There are folks at the information areas to help you find where you need to go, so need to worry about getting lost in the hospital. We recently stopped in here today for a doctor’s appointment and had no problem finding the doctors office. I would highly recommend this place to anyone as needed.

Great nurses! Julie is the best! Thanks Dr. Dorbish for your steady hands!

I’m not saying this is the best place in the world, but I won’t say it’s the worst. I’m sort of in the middle on this.
I had to go to Riverside for several reasons. First my husband had an infection that needed emergency treatment, when it was rendered the staff was friendly courtesy and funny! Once they did what they needed they decided to keep my husband overnight and then the service sorta slid some, I was 6 months preg, and they had to transfer my husband to another bed and another room and they only sent one guy. My husband is a wussy when it comes to drugs and he’d been doped up pretty good and couldn’t stand on his own so this guy and I had to transfer my husband to another bed, I wound up slammed up against the wall because of my husbands weight.
Next time I had to go to Riverside, was due to pregnancy issues, there were a few times I ended up there because of them. Several due to dehydration.
One time I was there I was on the maternity floor usually they were really nice but this night was very off, I pushed my call light it took like 10 minutes for someone to respond, after that it took a good 30 minutes to get to the restroom. I was almost in shock because usually they were on top of stuff like that.
I did make a complaint about it though and they called me back about it. That was also the day though that I had to get an MRI I believe while I was pregnant. Now they told me it was perfectly safe for my son but I was still rather worried, when I was getting it done they put the contrast in, it burned like I was on fire, well my son started thrashing around inside and I was telling the tech about it he said everything was ok, I started having shortness of breath and felt dizzy, I was told I needed to talk to the nurse about it, that the contrast wouldn’t do that.
I talk to the nurse, the nurse tells me it was the contrast.
So I had 2 people placing the blame on each other and my son still thrashing around and I just felt very uneasy at that point.
The next time I had to visit though was to deliver my son, the staff was lovely, I wish I could’ve gotten them flowers or something a big thank you card but I got so busy being a mom all over again I never got the chance to thank them. They really were great with everything that was going on.

First off I was born here (1983) so automatically this makes this hospital awesome!
I have been here a couple of times… luckily none of them have been for myself, always visiting. 2 illnesses 1 baby!
The last time I was here visiting my grandfather. No worries… G-​pa is kicking ass! I went in the main entrance to visit him, went up to the counter to find out where he was… The person could tell I was completely lost and had no idea how to get there. She left the counter (because there was another person working the counter as well) and walked me all the way to his room. Talk about customer service.
The only reason it gets 4 and not 5 stars is because the hospital seem pretty old. The Drs. are still pretty awesome!

A friend recently had a bad fall during a rainy softball game so we ran her over to ER to be sure she didn’t have any broken bones.
The ER was dead on Wednesday night. She got right in, I was able to find parking on the first level of the parking garage. We were able to wait with her in the room while she went through X-​rays and the like. The nurses were attentive and efficient, introduced themselves each time and were very polite and chatty. Total time was about 3 – 4 hours.
I lived near this hospital for years and the outside always looked immaculate. The signs are big and easy to read. Also it’s right off 315 and very easy to get to.
If I ever need to go to an ER (let’s hope not) I’ll be hoping it’s Riverside.

I had a good experience this morning at Riverside. I had a rather painful and humiliating outpatient procedure performed and their staff treated me with care.
The registration lady was pleasant and did everything she could to process my information quickly. She escorted me to and from where I needed to go, which was immensely helpful.
The assistant that was helping the doctor with the procedure was excellent. She told me exactly what to expect and was very thorough. After the procedure was over, she took the time to give me a tissue (I was crying it hurt so bad) and made sure that I had family waiting for me. She and the doctor even held my hand to express their understanding of what I was going through.
Additionally, they got me in and out in less than an hour for this procedure. The speed with which I was processed was impressive, given the usual long wait times in hospitals.