Hernandez Carpet Brokers, Inc.

Commerce, United States

3.9

9 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 323-838-5450
Website:
www.hernandezwholesaleflooring.net
Address:
6601 Telegraph Rd, Commerce, CA, 90040
Nearby public transportation stops & stations:
1.2 miCommerce
1.4 miMontebello/Commerce
1.6 miMetro
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Private Lot

Today

Today –
Local time (Commerce) 6:25 AM Sunday, June 15, 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday 8:00 am – 4:00 pm
Sunday –

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Vicinity

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9 reviews of Hernandez Carpet Brokers, Inc.

No registration required
Place rating: 5
Arcadia, CA
My boyfriend and I looked for hardwood flooring for months. We shopped around from the big stores (Lowes and Home Depot) to the small mom and pop stores in San Gabriel area. We decided, after no luck in finding what we wanted, or if we did see something we liked, the customer service didn’t exist… until…YIPEEE, Hernandez Carpet Brokers!!!
So, the minute we walked in we were greeted with smiles and lots of knowledge regarding the products. And the price. OMG…it was the lowest we found anywhere.
Super clean and professional store. And, everyone from Sarah (I think that’s her name) to J.D. who helped us, were all amazing! If we could give a 10 star rating we would. Love you guys and we will tell all of our friends! GREAT JOB!!!
Place rating: 1
Los Angeles, CA
The one star is for their prices (which are very competitive) and the service I received from my seller, which was VERY good. However, customer service at the reception level is lacking and what really motivated me to write this review is the installation problem. They give you one price at the store, and then when the installer comes is different and all this hidden fees come up. Try to find another installer and not the ones they use. You can find a top notch wood floor installer at $ 2 per sqft. in the LA area. They need to be careful who they recommend to install, since their service is directly tied to the store’s reputation.
Place rating: 4
Lakewood, CA
I had a great experience at Hernandez Flooring. I bought the brown sugar engineered flooring. Great prices great selection. Be aware that if you select a random witdth flooring, each box is not consistent. So make sure you can find The same kind in standard length. The length are not all the same in each box. I was surprised that Carlos the III didn’t know that. I just happen to remember that there was one. Keith was great, always remembered me by name. you were too Carlos, but remember to tell your customers about that. I was surprised the manufacture didn’t even know that.
Place rating: 1
Fountain Valley, CA
Horrible customer service. Initial consultation was good but they never followed up and took a while just to call me back. When I mentioned the poor customer service, the sales guy just became defensive and gave me a half a$$ed apology and lame excuse. I would have purchased the carpet since the price was decent if he was sincere but he just came off as a dumb jerk. He mentioned that he worked there for years so I expected more. Oh well it worked out because I found a place in Fullerton that was really helpful and cheaper… So thanks dumb jerk :) I went with a different installer that also cost less. Please message me if you would like the info :)
Place rating: 5
Manhattan Beach, CA
We just had a great experience! The low prices and the service FAR exceed any other carpet store I’ve ever dealt with. The service was personal and professional. Steven helped us to make the right choice on color, due to his great knowledge of his product lines, as well as his own personal good taste! the installers were great as well. they were very careful moving around all of our furniture, very conscientious. I live in the South Bay, and the carpet stores around me are very expensive. Honestly, you can check others’ prices, but you will be really sorry if you don’t get on that freeway and head out to H Brothers!
Place rating: 5
El Toro, CA
Best selection, prices and service! We were looking for flooring for over two months until we found H. Brothers. They had fantastic knowledge and great follow through. We decided on our floor on Monday and were installing by Saturday. Keith was extremely helpful and made buying floor a fun experience.
Happy Customers
Place rating: 5
Los Angeles, CA
AWESOME!!! Richard GONZALES went out of his way to help me (a know nothing pedestrian) find the perfect flooring for my new condo!!! I would recommend these guys above «Home Depot» or any other «big Name» organization. Richard even arranged to mail me a sample of what he thought would be the PERFECT flooring to meet my criteria. This is as good as it gets people!!!
Place rating: 5
Downey, CA
A+++ Customer Service.
We purchased high end carpet and travertine for our new house. Hernandez was by far the best price that we received. I absolutely LOVE my carpet and flooring. The staff made us feel as if we were family and gave us an amazing deal. We appreciated how helpful and knowledgeable the entire staff was with our project. We will definitely use them for all our future needs for both our personal home and our rental properties. We have already recommended several members of our family and they all loved their new carpet.
THANK YOU, Steve and your staff for making our home look so beautiful.
Place rating: 4
Pasadena, CA
I am having problems with a hardwood floor that I bought from Hernandez Carpet brokers. The wood is splitting and cracking and they are not returning my phone calls. That tells me that once they have your money, buyer beware. After posting this yesterday I feel it is only fair to say that they called me this morning and will be out this Friday to solve my issue to my satisfaction.